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How computer based information system can enhance marketing functions in a firm? 

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The results indicate fairly positive attitudes toward the role of computers in marketing, but limited familiarity with and actual use of the computer in marketing management activities.
The research model proposed in this study provides insights into how marketing analytics can be used to achieve sustained competitive advantage.
These findings lead to propositions aimed at increasing the effectiveness of computer-based information systems in small firms.
This suggest that a computer-based system for strategic scanning would probably have to be a customized personal system, not tightly coupled to the organizational information system.
The findings provide important evidence and implications for both researchers and designers of computer‐based support for marketing strategy development.
From the disciplines of information system and marketing communication, the study suggests an innovative approach to incorporating models.
The results, based on interviews with 20 senior marketing executives, indicate that marketing information needs can be defined using six information characteristics.
These findings lead to the identification of both a research agenda for the study of information management in marketing and a number of practical implications for marketing management.

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