J
Jin Soo Lee
Researcher at Hong Kong Polytechnic University
Publications - 66
Citations - 5603
Jin Soo Lee is an academic researcher from Hong Kong Polytechnic University. The author has contributed to research in topics: Loyalty & Quality (business). The author has an hindex of 29, co-authored 66 publications receiving 4350 citations. Previous affiliations of Jin Soo Lee include Kansas State University & Sejong University.
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Understanding how consumers view green hotels: how a hotel's green image can influence behavioural intentions
TL;DR: In this paper, the authors explored how to develop the image and branding of a green hotel using the concepts of cognitive, affective and overall images, based on a survey of 416 hotel users.
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Empirical investigation of the roles of attitudes toward green behaviors, overall image, gender, and age in hotel customers' eco-friendly decision-making process
TL;DR: In this article, the authors examined hotel customers' eco-friendly decision-making processes by considering the effects of gender and age in a green hotel context, and the results of structural equation analyses showed that OI is a positive function of attitude toward green behaviors (ATGB), overall image (OI), visit intention (VI), word-of-mouth intention (WOMI), and willingness to pay more (WPM).
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Are lodging customers ready to go green? An examination of attitudes, demographics, and eco-friendly intentions
TL;DR: In this article, the authors attempted to answer the following research questions: (1) Do eco-friendly attitudes affect hotel customers' environmentally friendly intentions to visit a green hotel, to spread word-of-mouth about green hotels, and to pay more for a Green hotel?; (2) If so, which facet of attitudes has the greatest impact?; and (3) How do their expressed intentions differ across gender, age, education, and household income?
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Measuring festival quality and value affecting visitors' satisfaction and loyalty using a structural approach
TL;DR: In this article, the authors examined whether quality dimensions have an impact on perceived value, which, in turn, affects satisfaction and loyalty, in the context of the Punggi Ginseng festival.
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Examining the Role of Emotional and Functional Values in Festival Evaluation
TL;DR: In this paper, the antecedents of emotional and functional values of festival participation were identified, and the relative contribution of these values to satisfaction levels and behavioral intentions of festival participants was investigated.