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Peter A. Gloor

Researcher at Massachusetts Institute of Technology

Publications -  230
Citations -  5644

Peter A. Gloor is an academic researcher from Massachusetts Institute of Technology. The author has contributed to research in topics: Social network analysis & Social network. The author has an hindex of 37, co-authored 211 publications receiving 4918 citations. Previous affiliations of Peter A. Gloor include University of Cologne & Union Bank of Switzerland.

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Book ChapterDOI

“Only Say Something When You Have Something to Say”: Identifying Creatives Through Their Communication Patterns

TL;DR: In this paper, the authors study the communication patterns of particularly creative people in the R&D department of a global energy firm through their e-mail communication and find that the most creative staff members, measured through patents, publications, and awards, are less central in the full corporate network, but more responsive and responded to, which they take as a proxy for passion and respect.
Book ChapterDOI

Analyse der Dynamik sozialer Netzwerke mit Social Badges

TL;DR: In this paper, a new computer-basierte Methode zur Verbesserung und Gestaltung of informelle Kommunikationsnetzwerke is presented.
Book ChapterDOI

Psychologie und künstliche Intelligenz (KI) – Parallelen, Chancen, Herausforderungen und ein Blick in die nahe Zukunft

TL;DR: The PSI-Theorie eignet sich als Grundlage fur eine Reflexion der Chancen und Herausforderungen im Zusammenhang mit der KI, weil sich dabei die konkrete Frage stellt, ob KI „nur“ die analytische Intelligenz abdecken oder ob sie auch intuitiv intelligent sein and dadurch menschliche Zuge annehmen kann.
Posted Content

Predicting Client Satisfaction through (E-Mail) Network Analysis: The Communication Score Card

TL;DR: It is found that social network metrics correlate with client satisfaction as measured by Net Promoter Score (NPS), illustrating that data-driven analysis might help improving service providers' service quality management.