An important part of our information-gathering behavior has always been to find out what other people think. With the growing availability and popularity of opinion-rich resources such as online review sites and personal blogs, new opportunities and challenges arise as people now can, and do, actively use information technologies to seek out and understand the opinions of others. The sudden eruption of activity in the area of opinion mining and sentiment analysis, which deals with the computational treatment of opinion, sentiment, and subjectivity in text, has thus occurred at least in part as a direct response to the surge of interest in new systems that deal directly with opinions as a first-class object.

This survey covers techniques and approaches that promise to directly enable opinion-oriented information-seeking systems. Our focus is on methods that seek to address the new challenges raised by sentiment-aware applications, as compared to those that are already present in more traditional fact-based analysis. We include material on summarization of evaluative text and on broader issues regarding privacy, manipulation, and economic impact that the development of opinion-oriented information-access services gives rise to. To facilitate future work, a discussion of available resources, benchmark datasets, and evaluation campaigns is also provided.

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Opinion Mining and Sentiment Analysis

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Science in action : How to follow scientists and engineers through society

This paper outlines a new approach to the study of power, that of the sociology of translation. Starting from three principles, those of agnosticism (impartiality between actors engaged in controversy), generalised symmetry (the commitment to explain conflicting viewpoints in the same terms) and free association (the abandonment of all a priori distinctions between the natural and the social), the paper describes a scientific and economic controversy about the causes for the decline in the population of scallops in St. Brieuc Bay and the attempts by three marine biologists to develop a conservation strategy for that population. Four ‘moments’ of translation are discerned in the attempts by these researchers to impose themselves and their definition of the situation on others: (a) problematisation: the researchers sought to become indispensable to other actors in the drama by denning the nature and the problems of the latter and then suggesting that these would be resolved if the actors negotiated the ‘obl...

Some elements of a sociology of translation: domestication of the scallops and the fishermen of St Brieuc Bay

Confirmation bias, as the term is typically used in the psychological literature, connotes the seeking or interpreting of evidence in ways that are partial to existing beliefs, expectations, or a h...

/pdf/confirmation-bias-a-ubiquitous-phenomenon-in-many-guises-18m0fi8wck.pdf

Confirmation Bias: A Ubiquitous Phenomenon in Many Guises:

https://ris.utwente.nl/ws/files/6761018/Geels02technological.pdf

Technological transitions as evolutionary reconfiguration processes: a multi-level perspective and a case-study

The need for an integrated social constructivist approach towards the study of science and technology is outlined. Within such a programme both scientific facts and technological artefacts are to be understood as social constructs. Literature on the sociology of science, the science-technology relationship, and technology studies is reviewed. The empirical programme of relativism within the sociology of scientific knowledge and a recent study of the social construction of technological artefacts are combined to produce the new approach. The concepts of `interpretative flexibility' and `closure mechanism', and the notion of `social group' are developed and illustrated by reference to a study of solar physics and a study of the development of the bicycle. The paper concludes by setting out some of the terrain to be explored in future studies.

https://www.jstor.org/stable/pdfplus/285355.pdf

The social construction of facts and artefacts: or How the sociology of science and the sociology of technology might benefit each other

This pioneering book, first published in 1987, launched the new field of social studies of technology. It introduced a method of inquiry--social construction of technology, or SCOT--that became a key part of the wider discipline of science and technology studies. The book helped the MIT Press shape its STS list and inspired the Inside Technology series. The thirteen essays in the book tell stories about such varied technologies as thirteenth-century galleys, eighteenth-century cooking stoves, and twentieth-century missile systems. Taken together, they affirm the fruitfulness of an approach to the study of technology that gives equal weight to technical, social, economic, and political questions, and they demonstrate the illuminating effects of the integration of empirics and theory. The approaches in this volume--collectively called SCOT (after the volume’s title) have since broadened their scope, and twenty-five years after the publication of this book, it is difficult to think of a technology that has not been studied from a SCOT perspective and impossible to think of a technology that cannot be studied that way.

The Social Construction of Technological Systems: New Directions in the Sociology and History of Technology

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The Social Construction of Facts and Artefacts: or How the Sociology of Science and the Sociology of Technology might Benefit Each Other:

Keywords: STS ; science and government Reference Record created on 2005-06-20, modified on 2016-08-08

Handbook of Science and Technology Studies

Users have become an integral part of technology studies. The essays in this volume look at the creative capacity of users to shape technology in all phases, from design to implementation. Using a variety of theoretical approaches, including a feminist focus on users and use (in place of the traditional emphasis on men and machines), concepts from semiotics, and the cultural studies view of consumption as a cultural activity, these essays examine what users do with technology and, in turn, what technology does to users. The contributors consider how users consume, modify, domesticate, design, reconfigure, and resist technological development -- and how users are defined and transformed by technology. The essays in part I show that resistance to and non-use of a technology can be a crucial factor in the eventual modification and improvement of that technology; examples considered include the introduction of the telephone into rural America and the influence of non-users of the Internet. The essays in part II look at advocacy groups and the many kinds of users they represent, particularly in the context of health care and clinical testing. The essays in part III examine the role of users in different phases of the design, testing, and selling of technology. Included here is an enlightening account of one company's design process for men's and women's shavers, which resulted in a "Ladyshave" for users assumed to be technophobes. Taken together, the essays in How Users Matter show that any understanding of users must take into consideration the multiplicity of roles they play -- and that the conventional distinction between users and producers is largely artificial.

Trevor Pinch

Papers

The social construction of facts and artefacts: or How the sociology of science and the sociology of technology might benefit each other

The Social Construction of Technological Systems: New Directions in the Sociology and History of Technology

The Social Construction of Facts and Artefacts: or How the Sociology of Science and the Sociology of Technology might Benefit Each Other:

Handbook of Science and Technology Studies

How users matter : The co-construction of users and technologies