Institution
XLRI- Xavier School of Management
Education•Jamshedpur, India•
About: XLRI- Xavier School of Management is a education organization based out in Jamshedpur, India. It is known for research contribution in the topics: Nonparametric statistics & Supply chain. The organization has 241 authors who have published 544 publications receiving 6702 citations.
Topics: Nonparametric statistics, Supply chain, Context (language use), Emerging markets, Control limits
Papers published on a yearly basis
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TL;DR: In this article, the role of trust encompasses the exchanges and interactions of a retail bank with its customers on various dimensions of online banking and lays stress on the bank-to-customer exchanges taking place through the technological interface.
Abstract: The role of trust encompasses the exchanges and interactions of a retail bank with its customers on various dimensions of online banking. Specifically lays stress on the bank-to-customer exchanges taking place through the technological interface. Hypothesizes shared value, communication and opportunistic behaviour as antecedents to trust. Trust and commitment also have a causal relationship. Proposes and empirically tests five hypotheses with a sample of 510 Internet users of various profiles in India. Develops a structural equation model (Lisrel) and establishes all hypotheses. Observes that shared value is most critical to developing trust as well as relationship commitment. Communication has a moderate influence on trust, while opportunistic behaviour has significant negative effect. Also finds higher perceived trust to enhance significantly customers' commitment in online banking transaction. An important contribution concerns how trust is developed and sustained over different levels of customer relationship in online banking. The future commitment of the customers to online banking depends on perceived trust.
648 citations
TL;DR: In this paper, the role of trust encompasses the exchanges and interactions of a retail bank with its customers on various dimensions of online banking, which lays stress on the bank-to-customer exchanges taking place through the technological interface.
Abstract: The role of trust encompasses the exchanges and interactions of a retail bank with its customers on various dimensions of online banking. Specifically lays stress on the bank‐to‐customer exchanges taking place through the technological interface. Hypothesizes shared value, communication and opportunistic behaviour as antecedents to trust. Trust and commitment also have a causal relationship. Proposes and empirically tests five hypotheses with a sample of 510 Internet users of various profiles in India. Develops a structural equation model (Lisrel) and establishes all hypotheses. Observes that shared value is most critical to developing trust as well as relationship commitment. Communication has a moderate influence on trust, while opportunistic behaviour has significant negative effect. Also finds higher perceived trust to enhance significantly customers’ commitment in online banking transaction. An important contribution concerns how trust is developed and sustained over different levels of customer relationship in online banking. The future commitment of the customers to online banking depends on perceived trust.
539 citations
TL;DR: In this article, the authors examine barriers to the implementation of Industry 4.0 technologies in the manufacturing sector in the context of both developed and developing economies, and identify 15 barriers, which are analyzed by means of a Grey Decision-Making Trial and Evaluation Laboratory (DEMATEL) approach.
418 citations
TL;DR: In this paper, an integrative review of 239 articles published across Scopus Q1 journals and compiled using an integrated review protocol is presented. But, the authors focus on relatively neglected topics such as dealership experience, charging infrastructure resilience, and marketing strategies as well as identify much-studied topics, such as charging infrastructure development, total cost of ownership, and purchase-based incentive policies.
298 citations
TL;DR: In this paper, the authors conducted two studies to replicate and extend findings pertaining to Herscovitch and Meyer's three-component model of commitment to an organizational change and found considerable support for the relations between commitment and support predicted by the model.
Abstract: Although commitment is commonly identified as an essential element for the effective implementation of organizational change, little empirical evidence exists to support this claim. We conducted two studies to replicate and extend findings pertaining to Herscovitch and Meyer's three-component model of commitment to an organizational change. In the first study, we examined relations within and across time between employees' commitment (affective, normative and continuance) and level of support for a strategic initiative undertaken by a Canadian utility company in response to deregulation. In the second study, we tested the model in a sample of managers in an Indian organization undergoing major restructuring. In both studies we found considerable support for the relations between commitment and support predicted by the model. However, we also found evidence for potential culture differences. Implications for theory, research and change management practice are discussed.
291 citations
Authors
Showing all 247 results
| Name | H-index | Papers | Citations |
|---|---|---|---|
| Arpan Kumar Kar | 31 | 160 | 3405 |
| Venkat R. Krishnan | 24 | 51 | 1716 |
| Amitava Mukherjee | 22 | 169 | 2890 |
| Amitava Mukherjee | 20 | 81 | 1218 |
| Sachin Jain | 18 | 65 | 2522 |
| Prithwiraj Nath | 18 | 29 | 3274 |
| Monika Mital | 12 | 24 | 588 |
| Ashis K. Pani | 11 | 42 | 533 |
| Zubin R. Mulla | 11 | 36 | 300 |
| Himadri Roy Chaudhuri | 11 | 31 | 448 |
| Biplab Choudhury | 9 | 11 | 568 |
| D. Israel | 9 | 17 | 391 |
| E. S. Srinivas | 9 | 15 | 1463 |
| Swarup Mandal | 9 | 35 | 187 |
| Apratim Guha | 9 | 31 | 324 |