Showing papers in "European Management Journal in 1998"

TL;DR: This paper presents and compares two related tools that can help companies articulate and cascade their strategy: the Tableau de Bord, a concept popularized in France, and the Balanced Scorecard, and discusses the role of top management and controllers in the definition and use of such tools.

TL;DR: In this paper, the authors examine organizational learning and knowledge acquisition in the strategic alliance context and consider the question of why some firms are more effective than others at leveraging and exploiting alliance knowledge.

TL;DR: The authors focus on the selection of good metrics and, based on their own experience and the academic literature, summarize seven pitfalls in the use of metrics which can cause them to be counter-productive and fail.

TL;DR: In this paper, a model of the consumer buying behavior processes is applied to purchasing situations on the Internet, with a view to comparing traditional marketplace transactions with the emerging virtual marketspace, in order to understand consumer behaviour in Internet purchasing remains the marketing management imperative.

TL;DR: The authors explore the nature, context and enabling conditions for ART systems and show how ba can be employed in ART systems, which enable companies to implement a multi-dynamic approach to knowledge management.

TL;DR: In this paper, the impact of outsourcing on company value is evaluated and the emergent picture is not an unblemished one, as managers frequently complain about the downsides, some companies have retrieved what they had sourced out, failures can be seen here and there, and longterm potential consequences of outsourcing too much are yet to be seen.

TL;DR: In this article, the authors examined whether any sequences of manufacturing improvement initiatives exist and what these sequences are and concluded that there are sequences in which lean production principles are implemented, but management also need to devote effort and resources to a set of principles in parallel.

TL;DR: This paper reviews the literature on product development from a services perspective, and discusses three types of knowledge that are commonly required in a development process: the sequence of steps or procedural plan that must be followed; the understanding of what components integrate the design and how they interact; and the principles and models that describe physical or human behavior in the system that is being designed.

TL;DR: Cooper et al. as mentioned in this paper investigated the new product performance of a large number of North American and European business units and various best business practices that led to this performance and identified three main driving factors or best practices which will create winning new product effort.

TL;DR: In this article, the authors argue that the function of the customer development process is to build relationships with preferred customers, and that customer development should discriminate in favour of supporting high share customers over low share customers in building preferred relationship among existing customers.

TL;DR: In this paper, the authors highlight some of the strategic issues surrounding environmental management for multinational companies and propose key elements for implementing an environmental strategy worldwide and present a framework for improved corporate environmental management in a multinational perspective.

TL;DR: In this paper, the authors explore the psychodynamics of the individual engaged in change, and translate them to organizational transformation, and suggest that organizational leaders are best placed to start and subsequently develop the change process.

TL;DR: In this article, an empirical study of the heads of the UK's top independent companies, comparing them with sample norms and a management control group, re-examines the question of whether there is an entrepreneurial leadership personality profile.

TL;DR: In this paper, the authors empirically test whether international acquisitions on average create value for the shareholders of acquiring firms, and they find that whereas US international acquisitions in Britain and Canada create no value, US acquisitions in Continental Europe create significant value.

TL;DR: In this article, the authors present a review of this radical shift from brand management to category management, defining, objectives, assumptions, implementation successes and also pitfalls, as well as some thoughts on future scenarios of development.

TL;DR: In this paper, a framework for an ''internal market'' to understand how they work is proposed, and the authors assess the costs and benefits of internal initiatives, and point out the importance of arriving at an appropriate level of subsidiary entrepreneurship, agreed by head office and subsidiary, rather than applying blanket prescriptions.

TL;DR: In this article, the application of strategic performance measurement using an example adapted from practice is discussed, and an example of the application is presented in the context of an example-based case study.

TL;DR: In this paper, a case study on Amazon highlights how this exemplar firm is exploiting this emerging technology-driven media to rewrite the rules of competition in the book retailing industry.

TL;DR: In this article, the extent of flexible working practices often called family-friendly working practices and evidence from published literature to address the question of whether we need more of these arrangements are considered.

TL;DR: In this paper, the authors identify six factors that undermined the Volvo-Renault alliance: misalignment of senior and operating managers, path dependence, alliance recontracting, leadership style, cultural differences, and time.

TL;DR: In this article, the authors present the results of a survey of HR management in Russian subsidiaries of Western multinationals, combined with personal observations by the author, Stanislav Shekshnia.

TL;DR: In this paper, the concept of ''key success factors'' (KSFs) is proposed and a way of identifying operation SKFs is suggested, which enables a company to enter an industry successfully, differentiate between themselves with generic strategies and operate optimally between higher perceived value and lower delivered costs.

TL;DR: In this paper, the authors provide perspectives of specific barriers to effectiveness in the context of Russian human resource management (HRM) and provide recommendations which may help Western executives address the enormous challenge of changing Russian executives' mindsets which are at the core of HRM problems.

TL;DR: In this paper, it has been established that many chief executive officers (CEOs) believe that the three most important intangible (off-balance sheet) resources are reputation, employee knowhow and organizational culture.

TL;DR: It is demonstrated how the quantitative benefit of integrated work can be estimated using Operations Management tools, and that the benefit depends on flow control, an important additional process design lever that Hammer and Champy do not address.

TL;DR: In this paper, the authors studied how strategic marketing, defined by the four Ps (Product, Price, Promotion and Placement, and Customer Relationship), is getting transformed in the on-line world of electronic commerce across sectors and geographic regions.

TL;DR: In this paper, the authors examine the direct and secondary benefits of e-mail on organizational efficiency, which are enhanced as more and more employees are given E-mail capability, and highlight managerial compromises which may be necessary when e -mail communication encourages the flow of information in organizations outside formally-authorized channels.

TL;DR: This article explored the concepts of diversity and consistency as they apply to multinational firms, and drew on examples from several leading multinationals to suggest how firms can better manage their global workforces.

TL;DR: This article examined major investments by Western companies in Central Europe between 1989 and 1996 and found that investors are primarily motivated to enter these transition economies on the basis of host country specific market factors, although the opportunity to gain first mover advantages or comparative labour cost advantages were also important elements in the investment equation.

TL;DR: In this paper, the authors explore a phased-model implementation of learning in an organization and an intranet as the supporting information technology infrastructure that is most effective in creating and maintaining such a learning environment.