Strategic Journal of Business & Change Management 

About: Strategic Journal of Business & Change Management is an academic journal. The journal publishes majorly in the area(s): Population & Descriptive statistics. It has an ISSN identifier of 2312-9492. Over the lifetime, 1214 publications have been published receiving 3215 citations.

Effect of diversity in workplace on employee performance in the banking industry in kenya

Abstract: Diversity is increasingly recognized and utilized as an important organizational resource in regards to whether the goal is to be an employer of choice, to provide excellent customer service, or to maintain a competitive edge The main objective of this study was to determine the effect of work diversity on employee performance in the banking industry in Kenya The study also sought to determine the effect of education diversity, ethnic diversity, gender diversity and age diversity on employee performance in the banking industry in Kenya A descriptive research design was used in this research The study target population was all the middle level managers working at the headquarters of all the 43 commercial banks in Kenya This study used stratified random sampling to select 30% of the commercial banks The sample size of this study was therefore 221 middle level managers Semi structured questionnaires was used in research study to collect primary data Quantitative data in the structured questionnaires was examined by use of the statistical package for social sciences (SPSS version 21) Descriptive statistics including frequencies, percentages, mean and standard deviation were used to analyze quantitative data The data was then represented in tables and graphs Content analysis was used in the analysis of qualitative data Additionally, correlation and regression analysis were used to establish whether there is a relationship between the dependent and the independent variables The study established that gender diversity was influencing employee performance in the banking industry most, followed by education diversity and ethnic diversity However, the association between age diversity and employee performance was insignificant The study therefore recommends that workplace diversity management practices should be developed bring together the work experience of the old and the technological capabilities of the young to improve employee performance

Factors influencing strategy implementation at the national treasury-kenya

Abstract: The purpose of the study was to investigate the factors influencing strategy implementation at the National Treasury-Kenya Its specific objectives were to establish the influence of organizational culture and the organizational structure on strategy implementation at the National Treasury The study was carried out at the National Treasury head office, Nairobi targeting a population of 639 staff comprising of policy makers, senior management and technical cadre Stratified proportionate random sampling technique was used to select the sample while simple random sampling was used to select 63 respondents A descriptive survey using semi-structured questionnaires was used to collect primary data Data was analyzed using descriptive statistics and also inferential analysis The study established that organizational culture, as reflected through shared beliefs and values, is aligned with strategies The study also found out that organization structure facilitates decision making at all levels of management through free flow of information, coordination and cooperation between different levels of management and functional areas The study concluded that organizational culture and organizational structure have a direct influence on strategy implementation Key Words: Organizational Culture, Organizational Structure, Strategy Implementation, National Treasury

Effect of mobile banking on the financial performance of banking institutions in kenya

Abstract: The introduction of a myriad of Mobile Money Services (MMS) by various mobile money service providers to customers has become common. In the recent years, mobile banking has gained competitive advantage through diversification, maintaining customer loyalty. It has also assisted in increasing market share to grow their profitability and improve financial position. Mobile banking offers millions of people a potential solution in emerging markets that have access to a cell phone, yet remain excluded from the financial mainstream. It can make basic financial services more accessible by minimizing time and distance to the nearest retail bank branches as well as reducing the banks own overheads and transaction- related costs. Kenyan banking institutions have continued to use huge investments in mobile technology based on innovations and training of manpower to handle new technologies. The growing investment in mobile technology and bank financial performance in Kenya need various studies to establish whether mobile banking has contributed to the financial performance of banking institutions in Kenya. This study focused on mobile banking technology in relation to its effect on commercial banks’ financial performance indicators namely: Return on Assets (ROA) and Return on Equity (ROE). The objective of this study focused on the effect of mobile banking on the financial performance of commercial banks in Kenya. The study reviewed theoretical literature guided mainly by the financial intermediation, innovation diffusion and balanced scorecard theories as well as existing empirical literature on the effects of mobile banking on the financial performance of banking institutions giving attention to the gaps in the research literature. The study applied descriptive research design. The target population included the 42 commercial banks operating in Kenya as at December 2014. The key study instruments used to collect primary data were questionnaires. The analysis of the quantitative data was limited to descriptive statistics while qualitative data was presented through narration. The study established that the number of mobile banking transactions has tremendously increased in the last five years since the introduction of M-banking. The study thus concludes that, banks that have adopted M-banking services have to a large extent increased their customer outreach, and hence have improved their financial performance. The findings revealed that many mobile banking products are being offered by banks such as Fund Transfer between Accounts/ E-funds transfer, Bill Payment, Free e-Statements and Account balance enquiry and therefore concluded that the financial performance of the banks that provide these mobile banking products has improved because they ensure efficiency of the banking services. The study also concluded that due to technological advancements in the area of telecommunications and information technology the banking industry has continued to revolutionize. The study established that perception M-banking has improved, hence increasing customer base, as well as the overall performance of the commercial banks.

The different articulations between work and non-work of tunisian managers

Abstract: The question of the link between working time and non-working time remains a contemporary issue. The analysis of the experience and the perception of this articulation on a sample of 40 Tunisian managers made it possible to highlight, on the one hand, the determinants and the practices of articulation between working time and time out of work. On the other hand, to better understand the experience of the executives of the articulation of social times. Through the analysis of the interviews, we were able to identify three categories of executives adopting different strategies vis-a-vis the articulation of social times. A first group of managers is made up of managers who adopt a strategy of integrating working time with that of non-working time. For this group, social times intersect and collide without invading each other. The second group of managers adopts a partitioning strategy. They believe that the border between the working and non-working spheres must remain tight and that respecting the separation between the two spheres is fundamental. A third group of managers adopts an overflow strategy. Of course, the two spheres overlap one another, but this overflow can be both negative and positive. Keywords: Articulation, Manager, Social Time, Partitioning, Overflow, Integration CITATION: Khanchel, H. (2020). The different articulations between work and non-work of Tunisian managers. The Strategic Journal of Business & Change Management , 7(3), 122 – 154.

Effects of career development on employee performance in the public sector: a case of national cereals and produce board

Abstract: Career development often used to close the gap between current performances and expected future performance. Many employees in the public sector have trained but they have remained stagnant with little evidence of career advancement. The work performance of public sector workers in Kenya has been a major concern to the Kenyan government, civil society, development partners and the people of Kenya. The prevailing situation at the work place has been one of low work performance and poor service delivery. The poor work performance has led to the decline in service delivery in the public sector. This study sought to determine the effects of career development on employee performance in the public sector with reference to National Cereals and Produce Board. The study adopted a descriptive survey. The population for this study were the employees of National Cereals & Produce Board head office in Nairobi. There were a total of 200 employees in National Cereals & Produce Board head office in Nairobi. Sampling frame was the list of employees working in all levels of management. Stratified random sampling was applied to select 100 respondents as the sample size. Data was collected using structured questionnaires. Data collected was tabulated and analysed using SPSS version 20 software. The study revealed that on job training influences the performance of an employee by expansion of key competencies, job specification, leads to motivation, reduces intimidation, provides additional skills knowledge and capabilities and employees are able to network. The study revealed that career mentoring affects employee performance by: counselling and supports learners and helps them to develop their own approach and solutions to problems. Key Words: Training, Career Mentoring, Employee Performance, Career Development, National Cereal and Produce Board