Journal ArticleDOI
A case study of disaster decision‐making in the presence of anomalies and absence of recognition
TLDR
The critical decision method was used to explore a series of decision points that were made for a low probability yet high consequence decision that was made by the commander of the Australian Urban Search and Rescue team deployed to Fukushima in 2011.Abstract:
This paper provides an insight into the complexities of decision‐making during an unprecedented disaster. We used the critical decision method to explore a series of decision points that were made for a low probability yet high consequence decision that was made by the commander of the Australian Urban Search and Rescue team deployed to Fukushima in 2011. The findings identified that in a situation with no similarities to previous experiences, the commander used a process of anomaly detection to trigger a situational assessment, following this with mental simulation and consultation of his actions. In this unparalleled case study, hazard‐specific expertise also supported the decision‐making process. The paper offers practitioners and academia an example of high consequence decision‐making in a unique situation as well as the opportunity to reflect on the models of decision‐making previously identified as useful in these operational environments.read more
Citations
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Journal ArticleDOI
Codifying a crisis: progressing from information sharing to distributed decision‐making
W. Treurniet,Jeroen Wolbers +1 more
TL;DR: In this paper, the authors argue that two key processes need to be considered: supporting both the translation of meaning and the transformation of interests between those on the front line and those in the remote response network.
Journal ArticleDOI
Threat assessment, sense making, and critical decision-making in police, military, ambulance, and fire services
TL;DR: In this paper , the authors present an attempt at finding the commonalities in threat assessment, sense making, and critical decision-making for emergency response across police, military, ambulance, and fire services.
Journal ArticleDOI
Staring Death in the Face: The Financial Impact of Corporate Exposure to Prior Disasters
TL;DR: In this article, the authors examine how firms' exposure to prior disastrous events can influence their stock market footprint during the coronavirus crisis and find that firms that financially'survived' 9/11 also managed to do better - or suffer less - by about 7% in terms of stock returns during Covid-19, compared to control firms that were not exposed to 9/2011.
Journal ArticleDOI
Too late to act: when crises become tragic
TL;DR: In this paper, the authors explore the tragic nature of crisis and identify managers' decision-making processes and strategies when they are trapped by events beyond their understanding and control in crisis management.
Journal ArticleDOI
Securing Operational Capability for Exceptional Circumstances: How Do Professional First Responders Respond to the Unexpected?
Ossi Heino,Joanna Kalalahti +1 more
TL;DR: In this paper, the authors analyze the abilities of experts who have acted in very challenging situations, in which deviating from established procedures and abandoning politeness have been necessary to respond effectively.
References
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Theory Building From Cases: Opportunities And Challenges
TL;DR: The research strategy of theory building from cases, particularly multiple cases, involves using one or more cases to create theoretical constructs, propositions, and/or midrange theory from case-based, empirical evidence.
Journal ArticleDOI
Dual-Processing Accounts of Reasoning, Judgment, and Social Cognition
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Book ChapterDOI
Representativeness revisited: Attribute substitution in intuitive judgment.
Daniel Kahneman,Shane Frederick +1 more
TL;DR: The program of research now known as the heuristics and biases approach began with a survey of 84 participants at the 1969 meetings of the Mathematical Psychology Society and the American Psychological Association (Tversky & Kahneman, 1971) as discussed by the authors.
Journal ArticleDOI
Naturalistic Decision Making
TL;DR: The origins and contributions of the naturalistic decision making research approach, which has been used to improve performance through revisions of military doctrine, training that is focused on decision requirements, and the development of information technologies to support decision making and related cognitive functions.
Journal ArticleDOI
Conditions for intuitive expertise: A failure to disagree.
Daniel Kahneman,Gary Klein +1 more
TL;DR: Evaluating the likely quality of an intuitive judgment requires an assessment of the predictability of the environment in which the judgment is made and of the individual's opportunity to learn the regularities of that environment.