Journal ArticleDOI
Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis.
TLDR
Generalizable relationships large enough to have substantial practical value were found between unit-level employee satisfaction-engagement and business-unit outcomes of customer satisfaction, productivity, profit, employee turnover, and accidents.Abstract:
Based on 7,939 business units in 36 companies, this study used meta-analysis to examine the relationship at the business-unit level between employee satisfaction-engagement and the business-unit outcomes of customer satisfaction, productivity, profit, employee turnover, and accidents. Generalizable relationships large enough to have substantial practical value were found between unit-level employee satisfaction-engagement and these business-unit outcomes. One implication is that changes in management practices that increase employee satisfaction may increase business-unit outcomes, including profit.read more
Citations
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Journal ArticleDOI
Meta-Analysis: A Constantly Evolving Research Integration Tool
TL;DR: The four articles in this special section onMeta-analysis illustrate some of the complexities entailed in meta-analysis methods and contributes both to advancing this methodology and to the increasing complexities that can befuddle researchers.
Journal ArticleDOI
The job demands-resources model : state of the art
TL;DR: In this paper, the authors give a state-of-the-art overview of the job demands resources (JD•R) model and discuss the strengths and weaknesses of the demand control model and the effort reward imbalance model regarding their predictive value for employee well being.
Journal ArticleDOI
Antecedents and consequences of employee engagement
TL;DR: In this paper, the antecedents and consequences of job and organization engagement based on social exchange theory were studied. But, the authors did not consider the relationship between job and organizational engagement.
Journal ArticleDOI
The Essential Impact of Context on Organizational Behavior
TL;DR: The authors define context as situational opportunities and constraints that affect the occurrence and meaning of organizational behavior as well as functional relationships between variables, and propose two levels of analysis for thinking about context, one grounded in journalistic practice and the other in classic social psychology.
Journal ArticleDOI
The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work
TL;DR: A study in a U.S. midwestern insurance company explored the determinants and mediating effects of three psychological conditions (meaningfulness, safety and availability) on employees' engagement in their work as discussed by the authors.
References
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