Journal ArticleDOI
Case study on tour guiding : professionalism, issues and problems
John Ap,Kevin K. F. Wong +1 more
Reads0
Chats0
TLDR
In this paper, a study examines the nature of tour guiding in Hong Kong, assessing the existing level of professional service standards, and identifying issues and challenges facing the profession in the 21st century.About:
This article is published in Tourism Management.The article was published on 2001-10-01. It has received 403 citations till now. The article focuses on the topics: Tourism & Service (business).read more
Citations
More filters
Journal Article
Development of a scale to measure memorable tourism experiences.
TL;DR: Choi et al. as mentioned in this paper developed a valid and reliable instrument that would offer tourism managers and planners a useful tool in understanding and planning for memorable tourism experiences (MTE) using the analysis technique of structural equation model.
Journal ArticleDOI
Development of a Scale to Measure Memorable Tourism Experiences
TL;DR: In this paper, the authors developed a 24-item memorable tourism experience scale that comprises seven domains: hedonism, refreshment, local culture, meaningfulness, knowledge, involvement, and novelty.
Journal ArticleDOI
A Marketing Approach to the Tourist Experience
TL;DR: In this paper, the authors present and discuss two frameworks about tourist experiences from a marketing point of view, one illustrates the co-production of tourism products across the tourism and the creative industries, and the second indicates some important factors influencing tourists' experiences.
Journal ArticleDOI
Community-based cultural tourism: issues, threats and opportunities
TL;DR: In this article, the authors analyze how local guides handle their role as ambassadors of communal cultural heritage and how community members react to their narratives and practices in Tanzania, and reveal multiple complex issues of power and resistance that illustrate many community-based tourism conflicts.
Journal ArticleDOI
Heritage site management: motivations and expectations.
TL;DR: In this paper, the significance of tourists' perceptions of a heritage site, as it relates to their own heritage, and as an important factor for understanding their behavior and the management of historic settings was explored.
References
More filters
Journal ArticleDOI
Basics of Qualitative Research
Journal ArticleDOI
The tourist guide: the origins, structure and dynamics of a role.
TL;DR: In this paper, the transition from the original tourist guide to the professional tourist guide is represented as a transition of emphasis from the instrumental to the communicative component, and two new role types have differentiated: the Animator and the Tour-leader, emphasizing, respectively, the social and the interactionary components.
Journal ArticleDOI
The guided tour a sociological approach
TL;DR: The role of guiding involves a number of subsidiary and sometimes conflicting sub-roles, of which the information-giving function is emphasized by guides themselves, in their drive for professional status as discussed by the authors.
Related Papers (5)
Application of importance-performance model in tour guides’ performance: evidence from mainland Chinese outbound visitors in Hong Kong
Hanquin Q. Zhang,Ivy. Chow +1 more