Journal ArticleDOI
Controlling for Acquiescence Response Set in Scale Development
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This article is published in Journal of Applied Psychology.The article was published on 1982-10-01. It has received 213 citations till now. The article focuses on the topics: Acquiescence.read more
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Common method biases in behavioral research: a critical review of the literature and recommended remedies.
TL;DR: The extent to which method biases influence behavioral research results is examined, potential sources of method biases are identified, the cognitive processes through which method bias influence responses to measures are discussed, the many different procedural and statistical techniques that can be used to control method biases is evaluated, and recommendations for how to select appropriate procedural and Statistical remedies are provided.
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The MOS 36-item Short-Form Health Survey (SF-36): III. Tests of data quality, scaling assumptions, and reliability across diverse patient groups.
TL;DR: Findings support the use of the SF-36 survey across the diverse populations studied and identify population groups in which use of standardized health status measures may or may not be problematic.
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Self-generated validity and other effects of measurement on belief, attitude, intention, and behavior.
Jack M. Feldman,John G. Lynch +1 more
TL;DR: In this paper, the authors examined the effects of measurement operations on revealed correlations among survey measures of belief, attitude, intention, and behavior, and proposed a simple theory predicting that an earlier response will be used as a basis for another, subsequent response if the former is accessible and if it is perceived to be more diagnostic than other accessible inputs.
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Defining and measuring patient satisfaction with medical care
TL;DR: Form II of the Patient Satisfaction Questionnaire (PSQ), a self-administered survey instrument designed for use in general population studies, well represents the content of characteristics of providers and services described most often in the literature and in response to open-ended questions.
References
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Yeasayers and naysayers: agreeing response set as a personality variable.
Arthur Couch,Kenneth Keniston +1 more
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Response Bias in Surveys of Mental Health: An Empirical Investigation
TL;DR: The results lead to an almost unequivocal conclusion: the response bias variables have very little impact on the relationship, and it seems safe to conclude that these sources of response bias do not act in a systematic way to invalidate the pattern of observed relationships between mental health and common demographic variables.
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Effects of Acquiescent Response Set on Patient Satisfaction Ratings
TL;DR: This paper summarizes the results of three studies of bias in patient satisfaction questionnaires due to acquiescent response set (ARS), a tendency to agree with statements of opinion regardless of content, to show that mean satisfaction scores for groups differing in education were biased by ARS to such an extent that group differences in satisfaction were overestimated by favorably worded items and were missed entirely by unfavorably wordedItems.