Journal ArticleDOI
Corporate strategies, environmental forces, and performance measures: a weighting decision support system using the k-nearest neighbor technique
TLDR
This paper investigates the relationship among corporate strategies, environmental forces, and the Balanced Scorecard (BSC) performance measures and proposes a decision support system to help retrieve the BSC weights of the companies with similar characteristics.Abstract:
The choice of performance measures is critical to formulating strategies. This paper investigates the relationship among corporate strategies, environmental forces, and the Balanced Scorecard (BSC) performance measures. Corporate strategies are explored within the framework of Miles and Snow's taxonomy, where they are categorized into prospectors, defenders, analyzers, and reactors. The relative weights for each performance measure are calculated by the use of the Analytic Hierarchy Process. A sample of 219 companies can confirm the link between corporate strategies, environmental forces, and the weights of the BSC performance measures. These weights shift depending on the nature of challenges companies face. In the light of this empirical evidence, a decision support system is proposed to help retrieve the BSC weights of the companies with similar characteristics. In order to measure the proximity between companies, a k-nearest neighbor technique is employed. This system can help find the weights of the performance measures for particular strategies.read more
Citations
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Research methods in the social sciences
TL;DR: Loads of the research methods in the social sciences book catalogues in this site are found as the choice of you visiting this page.
Journal ArticleDOI
A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan
TL;DR: An approach based on the fuzzy analytic hierarchy process (FAHP) and balanced scorecard (BSC) for evaluating an IT department in the manufacturing industry in Taiwan is constructed and is suggested to be a good tool for solving other multiple-criteria decision-making problems.
Journal ArticleDOI
Designing a knowledge-based system for strategic planning: A balanced scorecard perspective
TL;DR: This work proposes an integrated approach for the balanced scorecard tool and knowledge-based system using the analytic hierarchy process (AHP) method, and develops an intellectual BSC knowledge- based system for strategic planning that sets or selects firm management or operational strategies based on the following perspectives.
Journal ArticleDOI
Using the fuzzy analytic network process (ANP) for Balanced Scorecard (BSC): A case study for a manufacturing firm
İhsan Yüksel,Metin Dağdeviren +1 more
TL;DR: Proposed model has shown that performance indicators with different structures included in BSC approach can be consolidated with the help of fuzzy ANP technique.
Journal ArticleDOI
Using the FDM and ANP to construct a sustainability balanced scorecard for the semiconductor industry
TL;DR: The proposed SBSC framework can help Taiwanese semiconductor companies enhance their competitiveness in terms of sustainable operations is anticipated and can help them deal with the insufficiently addressed issue of corporate social responsibility.
References
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Journal ArticleDOI
Multivariate Data Analysis
TL;DR: In this paper, a six-step framework for organizing and discussing multivariate data analysis techniques with flowcharts for each is presented, focusing on the use of each technique, rather than its mathematical derivation.
Book ChapterDOI
The Analytic Hierarchy Process
Thomas L. Saaty,Kevin P. Kearns +1 more
TL;DR: Analytic Hierarchy Process (AHP) as mentioned in this paper is a systematic procedure for representing the elements of any problem hierarchically, which organizes the basic rationality by breaking down a problem into its smaller constituent parts and then guides decision makers through a series of pairwise comparison judgments to express the relative strength or intensity of impact of the elements in the hierarchy.
Book
The balanced scorecard : measures that drive performance
Robert S. Kaplan,David P. Norton +1 more
TL;DR: A "balanced scorecard" is developed, a new performance measurement system that gives top managers a fast but comprehensive view of the business and complements those financial measures with three sets of operational measures having to do with customer satisfaction, internal processes, and the organization's ability to learn and improve.
Journal ArticleDOI
Organizational Strategy, Structure, and Process.
TL;DR: The proposed theoretical framework deals with alternative ways in which organizations define their product-market domains (strategy) and construct mechanisms (structures and processes) to pursue these strategies.