Open AccessProceedings Article
Ease of Use: A System Design Challenge.
Lewis M. Branscomb,John C. Thomas +1 more
- pp 431-438
TLDR
In this article, the authors discuss human factors and system architecture and offer best-guess guidelines for what a system should be like and how it should be developed, and suggest ways in which advances in research and education could result in systems with better human factors.Abstract:
While it is becoming increasingly obvious that the fundamental architecture of a system has a profound Influence on the quality of its human factors, the vast majority of human factors studies concern the surface of hardware (keyboards, screens) or the very surface of the software (command names, menu formats). In this paper, we discuss human factors and system architecture. We offer best-guess guidelines for what a system should be like and how it should be developed. In addition, we suggest ways in which advances in research and education could result in systems with better human factors. This paper is based on an address by L. M. Branscomb and a publication by the authors in the Proceedings of the IFIP 9th World Computer Congress, Paris, France, September 19-23, 1983.read more
Citations
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Perceived Usefulness, Perceived Ease of Use, and User
TL;DR: Regression analyses suggest that perceived ease of use may actually be a causal antecdent to perceived usefulness, as opposed to a parallel, direct determinant of system usage.
Journal ArticleDOI
User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
TL;DR: In this article, the authors address the ability to predict peoples' computer acceptance from a measure of their intentions, and explain their intentions in terms of their attitudes, subjective norms, perceived usefulness, perceived ease of use, and related variables.
Journal ArticleDOI
The measurement of end-user computing satisfaction
TL;DR: An instrument which merges ease of use and information product items to measure the satisfaction of users who directly interact with the computer for a specific application is reported on.
Journal ArticleDOI
Testing the determinants of microcomputer usage via a structural equation model
TL;DR: The tested conceptual model confirms the effects of individual, organizational, and system characteristics on perceived ease of use and perceived usefulness and confirms the importance of EUC support and management support, as well as the need for designing mechanisms to improve user perceptions of microcomputers.
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References
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Book
The Psychology of Human-Computer Interaction
TL;DR: The GOMS Model of Manuscript Editing as mentioned in this paper has been used in many applications, e.g., for text selection and text editing in computer science, and for circuit design.
Journal ArticleDOI
Diagnostic Models for Procedural Bugs in Basic Mathematical Skills
TL;DR: A new diagnostic modeling system for automatically synthesizing a deep-structure model of a student's misconceptions or bugs in his basic mathematical skills provides a mechanism for explaining why a student is making a mistake as opposed to simply identifying the mistake.
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Network Nation: Human Communication Via Computer
TL;DR: This revised edition of The Network Nation adds a substantial new chapter on "superconnectivity" (invented and defined in the unabridged edition of the Online Dictionary of the English Language, 2067) that reviews the developments of the last fifteen years and updates the authors' speculations about the future.