Open AccessJournal Article
Empathy and quality of care.
TLDR
Empathy is a complex multi-dimensional concept that has moral cognitive emotive and behavioural components and studies in mental health and in nursing suggest it plays a key role.Abstract:
Empathy is a complex multi-dimensional concept that has moral cognitive emotive and behavioural components Clinical empathy involves an ability to: (a) understand the patient's situation, perspective, and feelings (and their attached meanings); (b) to communicate that understanding and check its accuracy; and (c) to act on that understanding with the patient in a helpful (therapeutic) way. Research on the effect of empathy on health outcomes in primary care is lacking, but studies in mental health and in nursing suggest it plays a key role. Empathy can be improved and successfully taught at medical school especially if it is embedded in the students actual experiences with patients. A variety of assessment and feedback techniques have also been used in general medicine psychiatry and nursing. Further work is required to determine if clinical empathy needs to be, and can be, improved in the primary care setting.read more
Citations
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Journal ArticleDOI
Empathy decline and its reasons: a systematic review of studies with medical students and residents.
Melanie Neumann,Friedrich Edelhäuser,Diethard Tauschel,Martin R. Fischer,Markus Wirtz,Christiane Woopen,Aviad Haramati,Christian Scheffer +7 more
TL;DR: The results of the reviewed studies suggest that empathy decline during medical school and residency compromises striving toward professionalism and may threaten health care quality.
Journal ArticleDOI
The consultation and relational empathy (CARE) measure: development and preliminary validation and reliability of an empathy-based consultation process measure
TL;DR: Preliminary results support the validity and reliability of the CARE measure as a tool for measuring patients' perceptions of relational empathy in the consultation.
Journal ArticleDOI
Effectiveness of empathy in general practice: a systematic review
TL;DR: There is a good correlation between physician empathy and patient satisfaction and a direct positive relationship with strengthening patient enablement, and empathy lowers patients' anxiety and distress and delivers significantly better clinical outcomes.
Journal ArticleDOI
A cross-sectional measurement of medical student empathy.
Daniel C. R. Chen,Robert A. Lew,Robert A. Lew,Warren Y. Hershman,Jay D. Orlander,Jay D. Orlander +5 more
TL;DR: Empathy scores of students in the preclinical years were higher than in the clinical years, and efforts are needed to determine whether differences in empathy scores among the classes are cohort effects or represent changes occurring in the course of medical education.
Journal ArticleDOI
Educating for empathy
Kathy A. Stepien,Amy Baernstein +1 more
TL;DR: These studies indicate that empathy may be amenable to positive change with a range of interventional strategies, and larger studies using validated measurement tools are recommended.
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