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Journal ArticleDOI

Evaluating the usability of the information architecture of academic library websites

Isabel Mariann Silvis, +2 more
- 16 Sep 2019 - 
- Vol. 37, Iss: 3, pp 566-590
TLDR
An integrated list of heuristics and an information architecture (IA) framework for the heuristic evaluation of the IA of academic library websites as well as an evaluation framework with practical steps on how to conduct the evaluation are provided.
Abstract
The purpose of this paper is to provide an integrated list of heuristics and an information architecture (IA) framework for the heuristic evaluation of the IA of academic library websites as well as an evaluation framework with practical steps on how to conduct the evaluation.,A set of 14 heuristics resulted from an integration of existing usability principles from authorities in the field of usability. A review of IA literature resulted in a framework for dividing academic library websites into six dialogue elements. The resulting heuristics were made applicable to academic library websites through the addition of recommendations based on a review of 20 related studies.,This study provides heuristics, a framework and workflow guidelines that can be used by the various evaluators of academic library websites, i.e. library staff, web developers and usability experts, to provide recommendations for improving its usability.,The focus of the usability principles is the evaluation of the IA aspects of websites and therefore does not provide insights into accessibility or visual design aspects.,The main problem that is addressed by this study is that there are no clear guidelines on how to apply existing usability principles for the evaluation of the IA of academic library websites.

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Citations
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Journal ArticleDOI

Value chain analysis of information services for visually impaired people: a case study of contemporary technological solutions

TL;DR: IAC's main problems include limited collection, inconsistent multiple digital platforms for user access, limited service hours and limited promotion, and some technological suggestions were proposed, which include expanding its electronic and special collections.
Journal ArticleDOI

Impact of University Website Usability on Satisfaction: A Structural Equation Modelling Approach:

TL;DR: One of the many ways through which the universities can communicate with students is through their website as discussed by the authors, which is considered as the face of the organization and represents the organization also represents the students.
Journal ArticleDOI

Design and Usability of Library Websites

TL;DR: The results of the analysis of 125 websites of Russian libraries on web design and usability, which was conducted at the State Public Scientific and Technical Library of the Siberian Branch of the Russian Academy of Sciences are considered.
Journal ArticleDOI

Nauka o architekturze informacji: koncepcja dyscypliny naukowej

TL;DR: In this paper, the authors determine whether information architecture (IA) is a scientific discipline and what distinguishes IA from information science, and employ a literature review and the comparative method to determine whether IA is a science discipline.
References
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Book

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TL;DR: The Sixth Edition of Designing the User Interface provides a comprehensive, authoritative, and up-to-date introduction to the dynamic field of human-computer interaction and user experience (UX) design.
Proceedings ArticleDOI

Usability inspection methods

Jakob Nielsen
TL;DR: Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems.
Proceedings ArticleDOI

Enhancing the explanatory power of usability heuristics

Jakob Nielsen
TL;DR: A new set of nine heuristics were derived: visibility of system status, match between system and the real world, user control and freedom, consistency and standards, error prevention, recognition rather than recall, flexibility and efficiency of use, aesthetic and minimalist design, and helping users recognize, diagnose, and recover from errors.
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The Elements of User Experience: User-Centered Design for The Web and Beyond -2/E.

TL;DR: This chapter introduces the five Planes of User Experience, and discusses the role of interface design, navigation design, information architecture, and strategy in the development of user experience.
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