Journal ArticleDOI
Examining multi-dimensional trust and multi-faceted risk in initial acceptance of emerging technologies: An empirical study of mobile banking services
Xin (Robert) Luo,Han Li,Jie Zhang,Jung P. Shim +3 more
- Vol. 49, Iss: 2, pp 222-234
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TLDR
Results of this study indicate that risk perception, derived from eight different facets, is a salient antecedent to innovative technology acceptance and provides empirical support for employing personal trait factors in analyzing acceptance of emerging IT artifacts.Abstract:
The factors affecting rejection or acceptance of an emerging IT artifact such as mobile banking have piqued interest among IS researchers and remain unknown due in part to consumers' trust and risk perceptions in the wireless platform. This study extends this line of research by conjointly examining multi-dimensional trust and multi-faceted risk perceptions in the initial adoption stage of the wireless Internet platform. Results of this study indicate that risk perception, derived from eight different facets, is a salient antecedent to innovative technology acceptance. Beyond prior studies, the results also provide empirical support for employing personal trait factors in analyzing acceptance of emerging IT artifacts.read more
Citations
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Journal ArticleDOI
Factors influencing adoption of mobile banking by Jordanian bank customers
TL;DR: In this paper, the authors examined the factors influencing behavioral intentions and adoption of mobile banking by Jordanian bank customers using extended unified theory of acceptance and use (UTAUT2) as a basic model.
Journal ArticleDOI
Mobile banking adoption: A literature review
TL;DR: The findings indicate that the m-banking adoption literature is fragmented, though it commonly relies on the technology acceptance model and its modifications, revealing that compatibility, perceived usefulness, and attitude are the most significant drivers of intentions to adopt m-Banking services in developed and developing countries.
Journal ArticleDOI
An empirical examination of continuance intention of mobile payment services
TL;DR: Drawing on the information systems success model and flow theory, this research identified the factors affecting continuance intention of mobile payment and indicated that servicequality is the main factor affecting trust, whereas system quality is themain factor affecting satisfaction.
Journal ArticleDOI
The unified theory of acceptance and use of technology (UTAUT): a literature review
TL;DR: A systematic review of articles that have used the unified theory of acceptance and use of technology (UTAUT) and indicated that general purpose systems and specialized business systems were examined in the majority of the articles using the UTAUT.
References
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Journal ArticleDOI
The theory of planned behavior
TL;DR: Ajzen, 1985, 1987, this article reviewed the theory of planned behavior and some unresolved issues and concluded that the theory is well supported by empirical evidence and that intention to perform behaviors of different kinds can be predicted with high accuracy from attitudes toward the behavior, subjective norms, and perceived behavioral control; and these intentions, together with perceptions of behavioral control, account for considerable variance in actual behavior.
Journal ArticleDOI
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Claes Fornell,David F. Larcker +1 more
TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
Journal ArticleDOI
Common method biases in behavioral research: a critical review of the literature and recommended remedies.
TL;DR: The extent to which method biases influence behavioral research results is examined, potential sources of method biases are identified, the cognitive processes through which method bias influence responses to measures are discussed, the many different procedural and statistical techniques that can be used to control method biases is evaluated, and recommendations for how to select appropriate procedural and Statistical remedies are provided.
Journal ArticleDOI
User acceptance of information technology: toward a unified view
TL;DR: The Unified Theory of Acceptance and Use of Technology (UTAUT) as mentioned in this paper is a unified model that integrates elements across the eight models, and empirically validate the unified model.
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