Journal ArticleDOI
Expected user experience of mobile augmented reality services: a user study in the context of shopping centres
Thomas Olsson,Else Lagerstam,Tuula Kärkkäinen,Kaisa Väänänen-Vainio-Mattila +3 more
- Vol. 17, Iss: 2, pp 287-304
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TLDR
The user experience categories and user requirements that were identified can serve as targets for the design of user experience of future MAR services.Abstract:
The technical enablers for mobile augmented reality (MAR) are becoming robust enough to allow the development of MAR services that are truly valuable for consumers. Such services would provide a novel interface to the ubiquitous digital information in the physical world, hence serving in great variety of contexts and everyday human activities. To ensure the acceptance and success of future MAR services, their development should be based on knowledge about potential end users' expectations and requirements. We conducted 16 semi-structured interview sessions with 28 participants in shopping centres, which can be considered as a fruitful context for MAR services. We aimed to elicit new knowledge about (1) the characteristics of the expected user experience and (2) central user requirements related to MAR in such a context. From a pragmatic viewpoint, the participants expected MAR services to catalyse their sense of efficiency, empower them with novel context-sensitive and proactive functionalities and raise their awareness of the information related to their surroundings with an intuitive interface. Emotionally, MAR services were expected to offer stimulating and pleasant experiences, such as playfulness, inspiration, liveliness, collectivity and surprise. The user experience categories and user requirements that were identified can serve as targets for the design of user experience of future MAR services.read more
Citations
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Journal ArticleDOI
User experience framework for understanding user experience in blockchain services
Hyeji Jang,Sung H. Han +1 more
TL;DR: In this article, the authors proposed a framework for understanding the nature of UX in blockchain services, which consists of two parts: a general UX and a technological UX, and applied to four blockchain services as a case study.
Proceedings ArticleDOI
Exploring the augmented home window: user perceptions of the concept
TL;DR: The detailed findings reveal that contextual relevance of the content is highly important in the augmented home window, and that pragmatic use cases were valued, whereas social features were less appreciated.
Proceedings ArticleDOI
Requirements Elicitation and Utilization Scenarios for In-car Use of Wearable Devices
Sabine Berghaus,Andrea Back +1 more
TL;DR: Assessing user requirements for successful application of wearable devices in connection with the vehicle shows that key requirements for users are contextual intelligence, making use of sensory input and connectivity, anticipation of user needs, unobtrusiveness, and compatibility with other devices and operating systems.
Journal ArticleDOI
The Acceptance and Use of the Virtual Learning Environment (VLE) in Higher Education: A Contextual Study of Royal University of Bhutan
TL;DR: Gautam et al. as mentioned in this paper explored the factors that influence the acceptance of Moodle among students and studied the behavioral intention of students to use VLE in Royal University of Bhutan (RUB) based on modified technology acceptance model (TAM).
Journal ArticleDOI
I searched, I collected, I experienced: Exploring how mobile augmented reality makes the players go
Chia-Ying Li,Yu-Hui Fang +1 more
TL;DR: This paper investigated how perceptions of game features (mechanics), influence game-challenge reactions (dynamics) and playfulness (aesthetics); these influences affected service experience evaluation.
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TL;DR: This book introduces a customer-centered approach to business by showing how data gathered from people while they work can drive the definition of a product or process while supporting the needs of teams and their organizations.