Journal ArticleDOI
Factors affecting purchase intention on mobile shopping web sites
Hsi-Peng Lu,Philip Yu‐Jen Su +1 more
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TLDR
A conceptual model for analyzing customers' perceptions of using mobile commerce services for online shopping demonstrates that anxiety, which is an affective barrier against using innovative systems, is a key negative predictor of a customer's intentions to use mobile phones.Abstract:
Purpose – The purpose of this paper is to explore a conceptual model for analyzing customers' perceptions of using mobile commerce services for online shopping. This paper provides insights into consumer behavior, and the results have important implications for designers, managers, marketers, and system providers of mobile shopping (m‐shopping) web sites.Design/methodology/approach – An empirical investigation was carried out to test the hypotheses. The samples include 369 professional participants. For testing the relationships of the model, structural equation modeling (SEM) is used.Findings – The results demonstrate that anxiety, which is an affective barrier against using innovative systems, is a key negative predictor of a customer's intentions to use mobile phones. Also, the consumer's self‐perception of mobile skillfulness significantly affects anxiety, enjoyment, and usefulness. Furthermore, enjoyment, usefulness, and compatibility have an impact on a customer's behavioral intentions.Practical imp...read more
Citations
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Why people use social networking sites: An empirical study integrating network externalities and motivation theory
Kuan-Yu Lin,Hsi-Peng Lu +1 more
TL;DR: It is shown that enjoyment is the most influential factor in people's continued use of SNS, followed by number of peers, and usefulness, and the findings suggest that gender difference also produces different influences.
Journal ArticleDOI
An empirical examination of initial trust in mobile banking
TL;DR: The results indicate that structural assurance and information quality are the main factors affecting initial trust, whereas information quality and system quality significantly affect perceived usefulness.
Beyond the Usefulness and Ease of Use : Extending the TAM for a World - Wide - Web Context
Ji-Won Moon,Young-Gul Kim +1 more
TL;DR: This study introduces playfulness as a new factor that reflects the user’s intrinsic belief in WWW acceptance and extends and empirically validate the Technology Acceptance Model (TAM) for the WWW context.
Journal ArticleDOI
A unified perspective on the factors influencing consumer acceptance of internet of things technology
Lingling Gao,Xuesong Bai +1 more
TL;DR: Wang et al. as discussed by the authors proposed an IoT acceptance model that consists of three technology factors (perceived usefulness, perceived ease of use, and trust); one social context factor (social influence); and two individual user characteristics (PERceived enjoyment and perceived behavioral control). Data from 368 Chinese consumers were used to test the research model through the use of structural equation modeling.
Journal ArticleDOI
Factors influencing Internet shopping value and customer repurchase intention
TL;DR: It is suggested that service quality plays a significant role in increasing both utilitarian and hedonic shopping values, and the impact of quality factors on Internet shopping values and subsequent repurchase intention differs across the two income groups.
References
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Perceived Usefulness, Perceived Ease of Use, and User
TL;DR: Regression analyses suggest that perceived ease of use may actually be a causal antecdent to perceived usefulness, as opposed to a parallel, direct determinant of system usage.
Journal ArticleDOI
Perceived usefulness, perceived ease of use, and user acceptance of information technology
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