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Innovation as a Loosely Coupled System in Services

Jon Sundbo, +1 more
- 01 Jan 2000 - 
- Vol. 1, Iss: 1, pp 15-36
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TLDR
Sundbo and Gallouj as discussed by the authors put forward a model of the innovation system in services based on a review of a large amount of existing empirical research on innovation in services, including a recent EU financed project, called the SI4S (Services in Innovation and Innovation in Services).
Abstract
In this chapter we will put forward a model of the innovation system in services. The model is theoretical, but based on a review of a large amount of existing empirical research on innovation in services, including a recent EU financed project, called the SI4S (Services in Innovation and Innovation in Services) project which we have participated in, and which has been the occasion for us to develop these thoughts1 (Sundbo and Gallouj, 1998).

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Journal ArticleDOI

Who co-operates for innovation, and why: An empirical analysis

TL;DR: In this article, the authors examined the response to the UK's version of the second European community innovation survey (CIS-2) to investigate the patterns of co-operation between innovating firms and external partners.
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Identifying innovation in surveys of services: A Schumpeterian perspective

TL;DR: In this article, the authors demonstrate that Schumpeter's original innovation concept is indeed broad enough to encompass services and manufacturing, and that a more direct reference to Schumpeters, in particular innovation as a contrast to activities based on routine systems, in service oriented studies would add a needed theoretical and conceptual strengthening to service innovation.
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Innovation through institutionalization: A service ecosystems perspective

TL;DR: In this article, the role of institutions in innovation from a service-ecosystems perspective is explored, which helps to unify diverging views on innovation and extend the research regarding innovation systems.
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Do Services Innovate (Differently)? Insights from the European Innobarometer Survey

TL;DR: In this paper, the authors examined whether and how services innovate and found that services tend to innovate differently from manufacturers, or at least that innovation in services brings to the fore "softer" aspects of innovation based in skills and interorganisational cooperation practices which are pervasive across the economy but which do not tend to be prominent amongst manufacturers, and are therefore neglected.
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Beyond industry–university links: Sourcing knowledge for innovation from consultants, private research organisations and the public science-base

TL;DR: In this paper, the authors explore the use of specialist knowledge providers as sources of information in the innovation activities of manufacturing and service firms and find that they are more likely to be engaged by firms with more open approaches to innovation, those with high levels of absorptive capacity, those having greater social capital and networking capabilities, as well as by those with deeper commitments to innovation.
References
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Book

The competitive advantage of nations

TL;DR: The Need for a New Paradigm as discussed by the authors is the need for a new paradigm for the competitive advantage of companies in global industries, as well as the dynamics of national competitive advantage.
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Sectoral patterns of technical change: Towards a taxonomy and a theory

TL;DR: In this article, the authors describe and explain sectoral patterns of technical change as revealed by data on about 2000 significant innovations in Britain since 1945, which can be explained by sources of technology, requirements of users, and possibilities for appropriation.
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Technological paradigms and technological trajectories: A suggested interpretation of the determinants and directions of technical change

TL;DR: In this article, the authors propose a model to account for both continuous changes and discontinuities in technological innovation, and define the process of selection of new technological paradigms among a greater set of notionally possible ones.
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National Innovation Systems

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Innovation in services

TL;DR: In this article, the authors lay the foundations of a theory that can be used to interpret innovation processes in the service sector based on Lancaster's definition of the product (in both manufacturing and services) as a set of service characteristics.