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Integrating the Rational Unified Process and participatory design for development of socio-technical systems: a user participative approach

TLDR
In this paper, the MOPT-Systems Development Process is presented, which is based on an approach to systems development involving a formalised process for developing socio-technical systems.
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This article is published in Design Studies.The article was published on 2007-05-01 and is currently open access. It has received 47 citations till now. The article focuses on the topics: Rational Unified Process & Unified Process.

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Citations
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Journal ArticleDOI

Smart grid communication and information technologies in the perspective of Industry 4.0: Opportunities and challenges

TL;DR: A comprehensive presentation on critical smart grid components with international standards and information technologies in the context of Industry 4.0 and an overview of different smart grid applications, their benefits, characteristics, and requirements are presented.
Journal ArticleDOI

Third generation participatory design in health informatics-Making user participation applicable to large-scale information system projects

TL;DR: A renewed PD framework was developed in response to six major limitations experienced to be associated with the existing methods, which preserves the theoretical grounding, but extends the toolbox to suit applications in networked health service organizations.
Journal ArticleDOI

Participatory Design in Emerging Civic Engagement Initiatives in the New Public Sector: Applying PD Concepts in Resource-Scarce Organizations

TL;DR: It is argued that applying PD concepts to the governance forms that are emerging in resource-constrained public sector organizations poses a number of challenges, but if addressed and handled adequately, this can contribute to a re-politicization of PD in terms of space, action, and the empowerment of citizens both by enhancing their skills and by having them represented in design activities.
Journal ArticleDOI

Context clues for the stall of the Citizens’ Initiative: lessons for opening up e-participation development practice

TL;DR: The European Union recently launched an innovative participatory mechanism allowing its citizens across Europe to get together and set the agenda for policy-making in Brussels.
Journal ArticleDOI

Client as designer in collaborative design science research projects: what does social science design theory tell us?

TL;DR: This study using theory and research on design from the social sciences to explore the experience of users who are included as partners in a design project finds that it is very difficult for a client partner to enter the ‘design world’ as full collaborators.
References
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Journal ArticleDOI

The critical incident technique.

Book

The Rational Unified Process: An Introduction

TL;DR: This chapter discusses the Rational Unified Process, a method for Modeling the Software Development Business using Software Engineering Techniques for Business Modeling, and its applications, from the Business Models to the Systems.
Reference BookDOI

Participatory Design: Principles and Practices

TL;DR: In this article, the authors focus on the question of who does what to whom: whose interests are at stake, who initiates action and for what reason, who defines the problem and who decides that there is one.
Book

Writing Effective Use Cases

TL;DR: Object technology expert Alistair Cockburn borrows from his extensive experience in this realm, and expands on the classic treatments of use cases to provide software developers with a "nuts-and-bolts" tutorial for writing use cases.
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Frequently Asked Questions (12)
Q1. What have the authors contributed in "Integrating the rational unified process and participatory design for development of socio-technical systems : a user participative approach" ?

Pilemalm et al. this paper integrated the Rational Unified Process and participatory design for development of socio-technical systems. 

This is, for instance, reflected in the division of work inside and external to the project group reaching heterogeneous user groups and different organisational layers in the data collection, and by acknowledging the possibility of forming several project groups, either from the beginning of or after some time in the development process. Future research should test the MOPT-Systems Development Process in its entirety in a concrete systems development project. Important issues to be considered in the further development of the process include how to balance user participation and the need for software engineering skills in the subsequent workflows, how to further develop the project management aspects, how to really achieve iteration in and between work flows, and how to coordinate the work of several project groups and the development of sub-systems in very large projects. The process described should instead be seen as a suggested overall approach and a process that is coherent and still flexible enough to be practically feasible. 

Important issues to be considered in the further development of the process include how to balance user participation and the need for software engineering skills in the subsequent workflows, how to further develop the project management aspects, how to really achieve iteration in and between work flows, and how to coordinate the work of several project groups and the development of sub-systems in very large projects. 

The project group and user representatives are also needed when prioritisation of contradicting sub-system issues must take place. 

The motivation for including scenarios in the toolbox is that they are useful triggers for needs and requirements and further support working with the somewhat abstract context model in a more concretised manner, more graspable for the users. 

The project group and user representatives play an important part in the M, O, and P sub-systems while development of pure technology is more of an issue for system developers and technicians. 

The social research methods included in the toolbox are a number of traditional qualitative data collection methods, for instance questionnaires and interviews. 

Examples of social research methods applied include, for instance, Critical incident technique questionnaires (CIT) and the Critical decision method (CDM). 

Work of the user dominated project group includes, e.g., analyzing the context, identifying system stakeholders, identifying and prioritising needs and system requirements, performing design practices and evaluation of prototypes, and providing general feedback on all results produced in the systems development process. 

But the process also adds the explicit role of user representative, where a project group should involve of at least two to three user representatives for each system developer. 

The development of organisations and personnel are seen as equally important to development of technology and users are to be given direct influence on all aspects of the systems development process, through their participation in design groups. 

N C O R R E C T E D P R O O FIn the MOPT-Systems Development Process, Future workshops (FW) are applied in the project group, sometimes in combination with the previously established contextual model (which then serves as a trigger for the critique phase).