Open AccessBook
Internet Commerce and Software Agents: Cases, Technologies and Opportunities
Syed M Rahman,Robert J Bignall +1 more
TLDR
In this paper, the authors address some major Internet commerce issues and the challenges to be met in achieving automated and secure Internet trading, including the development of intelligent tools, business models to maximise the benefits of agent technologies, agent-based payments, recommender systems, Web-based smart card agents, Internet lottery systems and wireless virtual communities.Abstract:
The Internet is revolutionizing retail merchandising and shopping. This text addresses some major Internet commerce issues and the challenges to be met in achieving automated and secure Internet trading. Among the topics covered are the development of intelligent tools, business models to maximise the benefits of agent technologies, agent-based payments, recommender systems, Web-based smart card agents, Internet lottery systems and wireless virtual communities.read more
Citations
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Journal ArticleDOI
PocketLens: Toward a personal recommender system
TL;DR: The new PocketLens collaborative filtering algorithm along with five peer-to-peer architectures for finding neighbors are presented and evaluated in a series of offline experiments, showing that Pocketlens can run on connected servers, on usually connected workstations, or on occasionally connected portable devices, and produce recommendations that are as good as the best published algorithms to date.
Journal ArticleDOI
An Empirical Study on the Integrated Framework of e-CRM in Online Shopping: Evaluating the Relationships Among Perceived Value, Satisfaction, and Trust Based on Customers' Perspectives
TL;DR: A conceptual framework for e-CRM to explain the psychological process that customers maintain a long-term exchange relationship with specific online retailer is developed and a large part of the proposed framework and the causal linkages within it are supported.
Journal ArticleDOI
Evaluating the usability and content usefulness of web sites: A benchmarking approach
Shahizan Hassan,Feng Li +1 more
TL;DR: A framework for evaluating the usability and content usefulness of Web sites by using the benchmarking approach is presented, which describes the purpose of evaluation, metrics to be used, and processes through which Web benchmarking can be carried out.
Book ChapterDOI
Web Intelligence (WI) Research Challenges and Trends in the New Information Age
TL;DR: The needs for coining the term Web Intelligence as a sub-discipline of computer science for systematic studies on advanced Web related theories and technologies, as well as the design and implementation of Intelligent Web Information Systems (IWIS).
Journal ArticleDOI
Advancing E-Commerce Beyond Readiness in a Developing Country: Experiences of Ghanaian Firms
TL;DR: In this paper, the authors identify factors affecting the assimilation of electronic commerce in Ghana and the solutions that Ghanaian firms have developed, drawing from the elements of two electronic commerce readiness frameworks, the study analyzes the readiness of Ghana to support the conduct of e-commerce at the firm level.
References
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Book ChapterDOI
Customised electronic commerce with intelligent software agents
TL;DR: This chapter describes a conceptual framework for designing and developing software agents that will enable customized electronic commerce (CEC) and highlights several important constructs as well as their interrelationships within the framework.