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Investigating the Role of Government Policy and the Environment on Locals’ Loyalty to Spring Music Festivals

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TLDR
Lee et al. as mentioned in this paper explored the importance of government policy and the environment in determining locals' perceived value of and loyalty to festivals, and found that unsatisfactory experiences can hinder festivals from being held.
Abstract
This paper explores the importance of government policy and the environment in determining locals’ perceived value of and loyalty to festivals. Although past studies have analyzed attendee loyalty, little research has examined the perspectives of local businesses and residents. Locals with unsatisfactory experiences can hinder festivals from being held. This study applied a structural equation model (SEM) approach to investigate the responses of locals to spring music festivals in southern Taiwan. The results indicated that both government policy and the environment affected perceived value, which consequently influenced loyalty. Implications are drawn for government policy support, festival management, and tourism. Keywords: Festival Loyalty, Festivalscape, Perceived Value, Music Festival To cite this document: Yao-Kuei Lee, Tsai-Lung Liu, Fang-Tsen Chung, and Hsiao-Hui Ho, "Investigating the Role of Government Policy and the Environment on Locals’ Loyalty to Spring Music Festivals ", Contemporary Management Research, Vol.11, No.1, pp.35-54, 2015. Permanent link to this document: http://dx.doi.org/10.7903/cmr.13791

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Festival attributes and perceptions: a meta-analysis of relationships with satisfaction and loyalty.

TL;DR: In this article, a meta-analysis of the festival literature was performed to evaluate the factors that contribute to festival satisfaction and loyalty, and the analysis revealed that festival activities (program, entertainment, thematic activities) and environment (atmosphere, convenience, facilities) are the most important determinants of festival satisfaction.
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Impact of government policy and environment quality on visitor loyalty to Taiwan music festivals: Moderating effects of revisit reason and occupation type

TL;DR: This paper used a structural equation model (SEM) with latent variables to examine tourist cognition, affection, and conation to festivals and found that tourists' revisit reason (revisit festival versus other) and occupation type moderate the relationship between government policy and festival loyalty.
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Physical planning implication of Eyo festival in Lagos Island, Nigeria

TL;DR: In this paper, the authors examined the physical planning implications of the activities that interplayed during Eyo festival in Lagos Island, Nigeria, and employed a systematic sampling procedure to obtain data for each activity.
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The Effect of Cultural Heritage Tourism on Tourist Word of Mouth: The Case of Lok Versa Festival, Pakistan

TL;DR: In this article, a holistic model of festival word of mouth (WOM), which is influenced by authenticity, promotion, loyalty, quality, and satisfaction, is proposed and examined.
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New perspectives on satisfaction and loyalty in festival tourism: The function of tangible and intangible attributes.

TL;DR: In this article, a theoretical model was proposed to explain the effects of festival attributes on satisfaction and loyalty through structural equation modelling, which was estimated with a sample of 440 people attending Weekend Beach Festival in Spain.
References
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Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...

Competitive advantage: creating and sustaining superior performance

M.E. Ponter
TL;DR: Porter's concept of the value chain disaggregates a company into "activities", or the discrete functions or processes that represent the elemental building blocks of competitive advantage as discussed by the authors, has become an essential part of international business thinking, taking strategy from broad vision to an internally consistent configuration of activities.
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Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence:

TL;DR: In this paper, evidence from past research and insights from an exploratory investigation are combined in a conceptual model that defines and relates price, perceived quality, and perceived value for a product.
Book

Competitive Advantage: Creating and Sustaining Superior Performance

TL;DR: Porter's concept of the value chain disaggregates a company into "activities", or the discrete functions or processes that represent the elemental building blocks of competitive advantage as mentioned in this paper, has become an essential part of international business thinking, taking strategy from broad vision to an internally consistent configuration of activities.
Journal ArticleDOI

Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments

TL;DR: In this paper, the authors report an empirical assessment of a model of service encounters that simultaneously considers the direct effects of quality, satisfaction, and value on consumers' behavioral intentions, and further suggest that indirect effects of the service quality and value constructs enhanced their impact on behavioral intentions.
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