Journal ArticleDOI
Psychological determinants of users’ adoption and word-of-mouth recommendations of smart voice assistants
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In this article , the authors examined the role of hedonic and utilitarian attitudes on Smart Voice Assistants (SVA) usage and word-of-mouth (WOM) recommendations and investigated five antecedents (playfulness, escapism, anthropomorphism, visual appeal, and social presence) to both attitudes.About:
This article is published in International Journal of Information Management.The article was published on 2022-12-01. It has received 29 citations till now. The article focuses on the topics: Escapism & Prestige.read more
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Exploring users' adoption intentions in the evolution of artificial intelligence mobile banking applications: the intelligent and anthropomorphic perspectives
Jung-Chieh Lee,Xueqing Chen +1 more
TL;DR: Zhang et al. as mentioned in this paper developed a research model to investigate how intelligence and anthropomorphism affect task-technology fit (TTF), perceived cost, perceived risk and trust (organism), which in turn influence users' AI mobile banking app adoption (response).
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Trojan horse or useful helper? A relationship perspective on artificial intelligence assistants with humanlike features
TL;DR: In this article , a survey and user interviews, a field study and a field experiment with AIA users show that AIA anthropomorphism may threaten users' identity, which disempowers them, creates data privacy concerns and ultimately undermines their well-being.
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Examining the role of consumer motivations to use voice assistants for fashion shopping: The mediating role of awe experience and eWOM
TL;DR: In this article , the effect of consumer innovativeness on the purchase intention and the awe experience of online shoppers was investigated using data collected from 538 users of digital voice assistants for online shopping of fashion products.
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How to increase consumer intention to use Chatbots? An empirical analysis of hedonic and utilitarian motivations on social presence and the moderating effects of fear across generations
TL;DR: In this article , a structural equation model was used to study the effect of social presence on the intention to use a chatbot service based on self-determination theory and found that hedonic (but not utilitarian) motivation significantly affects chatbots' social presence.
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Role of Review Length, Review Valence and Review Credibility on Consumer’s Online Hotel Booking Intention
Anuja Shukla,Anubha Mishra +1 more
TL;DR: In this article , the authors used the S-O-R framework to examine the impact of online reviews on online hotel booking and found that review valence significantly impacts review credibility whereas review length does not.
References
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The theory of planned behavior
TL;DR: Ajzen, 1985, 1987, this article reviewed the theory of planned behavior and some unresolved issues and concluded that the theory is well supported by empirical evidence and that intention to perform behaviors of different kinds can be predicted with high accuracy from attitudes toward the behavior, subjective norms, and perceived behavioral control; and these intentions, together with perceptions of behavioral control, account for considerable variance in actual behavior.
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Common method biases in behavioral research: a critical review of the literature and recommended remedies.
TL;DR: The extent to which method biases influence behavioral research results is examined, potential sources of method biases are identified, the cognitive processes through which method bias influence responses to measures are discussed, the many different procedural and statistical techniques that can be used to control method biases is evaluated, and recommendations for how to select appropriate procedural and Statistical remedies are provided.
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Perceived usefulness, perceived ease of use, and user acceptance of information technology
TL;DR: In this article, the authors developed and validated new scales for two specific variables, perceived usefulness and perceived ease of use, which are hypothesized to be fundamental determinants of user acceptance.
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User acceptance of information technology: toward a unified view
TL;DR: The Unified Theory of Acceptance and Use of Technology (UTAUT) as mentioned in this paper is a unified model that integrates elements across the eight models, and empirically validate the unified model.
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Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology
TL;DR: In this paper, the authors extended the unified theory of acceptance and use of technology (UTAUT) to study acceptance of technology in a consumer context and proposed UTAUT2 incorporating three constructs into UTAAUT: hedonic motivation, price value, and habit.