Journal ArticleDOI
Satisfaction with travel and subjective well-being: Development and test of a measurement tool
Dick Ettema,Tommy Gärling,Tommy Gärling,Lars Eriksson,Margareta Friman,Lars E. Olsson,Satoshi Fujii +6 more
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TLDR
In this article, the authors developed and tested a measure of travel-related subjective well-being, the nine item self-report satisfaction with travel scale (STS), which measures the benefits individuals derive from travel improvements.Abstract:
Subjective well-being (SWB) that includes individuals' cognitive and affective evaluations of life in general is proposed to be a more appropriate measure capturing the benefits individuals derive from travel improvements. We develop and test a measure of travel-related SWB, the nine item self-report satisfaction with travel scale (STS). In a survey of 155 undergraduates, STS, mood ratings, and ratings of SWB were collected for three hypothetical weekdays differing in travel mode, travel time, access to bus stops, and daily activity agenda. The results showed that STS is reliable and differentiates between changes in travel conditions. STS, mood, and to some extent SWB were shown to be affected by travel mode (bus vs. car), travel time, access to bus stops, and the number of activities in the daily agenda.read more
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Travel satisfaction revisited : on the pivotal role of travel satisfaction in conceptualising a travel behaviour process
Jonas De Vos,Frank Witlox +1 more
TL;DR: In this article, travel satisfaction is not only an outcome of travel-related preferences and choices, but that travel satisfaction can also be a predictor of travel related components, such as trip duration, travel mode choice, and travel related attitudes.
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What Moves Us? An Interdisciplinary Exploration of Reasons for Traveling
TL;DR: A number of theories of motivation, and typologies of motivations, in psychological theory and in application to a variety of specific contexts, including shopping, eating, leisure, tourism, and travel are reviewed in this article.
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Commute well-being differences by mode: Evidence from Portland, Oregon, USA
TL;DR: In this paper, a multi-item measure of how one feels about the commute to work, and its associated factors was adapted from the Satisfaction with Travel Scale originated by Ettema et al. They found that people who bike and walk to work are happier with their commutes and relatively unaffected by traffic congestion compared to bus and car commuters.
Journal ArticleDOI
Measuring service experience : Applying the satisfaction with travel scale in public transport
TL;DR: In this article, it is argued that favorable customer service experiences are crucial for the success of a company's offering, and research on the subject is growing rapidly, however, instruments for measuring serv...
Journal ArticleDOI
Understanding the travel experience and its impact on attitudes, emotions and loyalty towards the transportation provider–A quantitative study with mid-distance bus trips
TL;DR: In this paper, the authors take a scale development approach to conceptualize, develop and test a multiple-item scale for measuring the travel experience from a defined holistic perspective, analyzing its perceptual dimensions and outcomes based on a quantitative study with 1226 passengers of a mid-distance bus transportation service.
References
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Journal ArticleDOI
Development and validation of brief measures of positive and negative affect: The PANAS scales.
TL;DR: Two 10-item mood scales that comprise the Positive and Negative Affect Schedule (PANAS) are developed and are shown to be highly internally consistent, largely uncorrelated, and stable at appropriate levels over a 2-month time period.
Posted Content
The Satisfaction with Life Scale
TL;DR: The Satisfaction With Life Scale is narrowly focused to assess global life satisfaction and does not tap related constructs such as positive affect or loneliness, but is shown to have favorable psychometric properties, including high internal consistency and high temporal reliability.
Journal ArticleDOI
The Satisfaction With Life Scale.
TL;DR: The Satisfaction With Life Scale (SWLS) as mentioned in this paper is a scale to measure global life satisfaction, which does not tap related constructs such as positive affect or loneliness, and has favorable psychometric properties, including high internal consistency and high temporal reliability.
Posted Content
Subjective Well-Being: Three Decades of Progress
TL;DR: Wilson's (1967) review of the area of subjective well-being (SWB) advanced several conclusions regarding those who report high levels of "happiness". A number of his conclusions have been overturned: youth and modest aspirations no longer are seen as prerequisites of SWB.