Book ChapterDOI
Service Insurance: A New Approach in Cloud Brokerage
Adrija Bhattacharya,Sankhayan Choudhury +1 more
- pp 39-52
TLDR
A novel methodology termed as service insurances is proposed, which is incorporated into the service broker as a new module and is expected to ensure customer’s satisfaction in context of a business application domain.Abstract:
In cloud service domain, an acceptable standard of quality of service (QoS) must be maintained for subscribed services. The performance measurement of those cloud services is based on the satisfaction of customers with respect to the pre-defined QoS. Deviation of QoS as mentioned in SLA results dissatisfaction among users. A large numbers of business entities and consumers are involved in this service delivery process. In business environment, guaranteeing the QoS and establishing the service contracts are essential. However, for the service providers, it is challenging to maintain the QoS at run-time. Moreover, even if it is maintained, additional cost may be needed. Sometime a categorization among the consumers (premium or ordinary) is also required due to the limitation of the resources. Thus, the service management for ensuring the delivery with desired QoS at least for the premium consumers is necessary. This paper proposes a novel methodology termed as service insurances, which is incorporated into the service broker as a new module. The proposed concept is expected to ensure customer’s satisfaction in context of a business application domain.read more
Citations
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Journal ArticleDOI
Cloud service selection using cloud service brokers: approaches and challenges
TL;DR: This paper reviews the recent approaches that have been introduced and used for cloud service brokerage and proposes a set of attributes for a CSB to be considered effective, which have wider application in cloud computing environments.
Book ChapterDOI
Service Provisioning in Cloud: A Systematic Survey
TL;DR: In this article, an attempt has been made for analyzing the service provisioning techniques from different perspectives, including various techniques and methodologies, QoS parameter considered, context awareness, etc.
Journal ArticleDOI
Insurance for Improving User Satisfaction Level
TL;DR: A novel approach is proposed for providing insurance coverage for such root events by limiting insurance provisions to the users with the highest priority, and a criterion is presented for priority assignment to users, and an algorithm is proposed to provide insurance according to this priority.
References
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Community Cloud Computing
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Cumulus: Filesystem backup to the cloud
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Proceedings ArticleDOI
Quality-assured cloud bandwidth auto-scaling for video-on-demand applications
TL;DR: A predictive resource auto-scaling system that dynamically books the minimum bandwidth resources from multiple data centers for the VoD provider to match its short-term demand projections and exploit the anti-correlation between the demands of video channels for statistical multiplexing and for hedging the risk of under-provision.
Proceedings ArticleDOI
Securing Cloud from DDOS Attacks Using Intrusion Detection System in Virtual Machine
Aman Bakshi,Yogesh B. Dujodwala +1 more
TL;DR: This paper explains how maneuver IT virtualization strategy could be used in responding to a denial of service attack and how targeted applications could be immediately transferred to virtual machines hosted in another data center.
Proceedings ArticleDOI
Resource Provisioning Policies to Increase IaaS Provider's Profit in a Federated Cloud Environment
TL;DR: Simulation results indicate that the proposed policies enhance the profit, utilization, and QoS (smaller number of rejected VM requests) in a Cloud federation environment.