Journal ArticleDOI
The effect of source credibility on consumers' perceptions of the quality of health information on the Internet
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TLDR
Examination of consumer evaluations of web pages attributed to a credible source as compared to generic web pages on measures of message quality demonstrated that differences in attribution to a source did not have a significant effect on consumers' evaluations of the quality of the information.Abstract:
Recent use of the Internet as a source of health information has raised concerns about consumers' ability to tell 'good' information from 'bad' information. Although consumers report that they use source credibility to judge information quality, several observational studies suggest that consumers make little use of source credibility. This study examines consumer evaluations of web pages attributed to a credible source as compared to generic web pages on measures of message quality. In spring 2005, a community-wide convenience survey was distributed in a regional hub city in Ohio, USA. 519 participants were randomly assigned one of six messages discussing lung cancer prevention: three messages each attributed to a highly credible national organization and three identical messages each attributed to a generic web page. Independent sample t-tests were conducted to compare each attributed message to its counterpart attributed to a generic web page on measures of trustworthiness, truthfulness, readability, and completeness. The results demonstrated that differences in attribution to a source did not have a significant effect on consumers' evaluations of the quality of the information.Conclusions. The authors offer suggestions for national organizations to promote credibility to consumers as a heuristic for choosing better online health information through the use of media co-channels to emphasize credibility.read more
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Trust and Credibility in Web-Based Health Information: A Review and Agenda for Future Research
Laura Sbaffi,Jennifer Rowley +1 more
TL;DR: A profile of the research conducted on trust and credibility in WHI seeking is presented, to identify the factors that impact judgments of trustworthiness and credibility, and to explore the role of demographic factors affecting trust formation.
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High performing hospitals: a qualitative systematic review of associated factors and practical strategies for improvement
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References
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Journal ArticleDOI
How do consumers search for and appraise health information on the world wide web? Qualitative study using focus groups, usability tests, and in-depth interviews
TL;DR: Although their search technique was often suboptimal, internet users successfully found health information to answer questions in an average of 5 minutes 42 seconds (median 4 minutes 18 seconds) per question.
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TL;DR: Although it is unlikely to supplant the role of trusted peers and adults, the internet has found an important place among adolescents' repertory of health information sources.
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How internet users find, evaluate, and use online health information: a cross-cultural review.
TL;DR: levant research is reviewed to understand how health information on the Internet is retrieved, evaluated, and used and three major recommendations are suggested.
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Published criteria for evaluating health related web sites: review
TL;DR: The results indicate that many authors agree on key criteria for evaluating health related web sites, and that efforts to develop a set of key criteria may be helpful.
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Internet Use for Health Information Among College Students
Cam Escoffery,Kathleen R. Miner,Daniel D Adame,Susan Butler,Laura K. McCormick,Elizabeth Mendell +5 more
TL;DR: Differences in Internet use for health information by gender and by level of Internet experience are found, and issues related to the credibility of the information on health Web sites were crucial considerations for students.