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Open AccessJournal ArticleDOI

The selective use of emergency shipments for service-contract differentiation

TLDR
In this paper, the authors use selective emergency shipments of spare parts to differentiate logistic performance: they apply emergency shipments in out-of-stock situations for combinations of parts and customer classes that yield service levels close to the class-specific targets.
About
This article is published in International Journal of Production Economics.The article was published on 2013-06-01 and is currently open access. It has received 74 citations till now. The article focuses on the topics: Service level requirement & Service level.

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Citations
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Journal ArticleDOI

A review of recent research on green road freight transportation

TL;DR: A review of recent research on green road freight transportation is provided to provide an understanding of vehicle emission models and their inclusion into the existing optimization methods.
Proceedings ArticleDOI

Flexible Heuristics Miner (FHM)

TL;DR: A new process representation language is presented in combination with an accompanying process mining algorithm that results in easy to understand process models even in the case of non-trivial constructs, low structured domains and the presence of noise.
Journal ArticleDOI

Maintenance spare parts planning and control : a framework for control and agenda for future research

TL;DR: In this article, a framework for planning and control of the spare parts supply chain in organizations that use and maintain high-value capital assets is presented, where decisions in the framework are decomposed hierarchically and interfaces are described.
Journal ArticleDOI

System-oriented inventory models for spare parts

TL;DR: This paper surveys models for spare parts inventory control under system-oriented service constraints and links those models to two archetypical types of spare parts networks: networks of users who maintain their own systems and networks of original equipment manufacturers who service the installed base of products that they have sold.
Journal ArticleDOI

A Vehicle Routing Problem with Flexible Time Windows

TL;DR: This paper develops a solution procedure, in which feasible vehicle routes are constructed via a tabu search algorithm, and proposes a linear programming model to handle the detailed scheduling of customer visits for given routes.
References
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Journal ArticleDOI

A Linear Programming Approach to the Cutting-Stock Problem

TL;DR: In this paper, a technique is described for overcoming the difficulty in the linear programming formulation of the cutting-stock problem, which enables one to compute always with a matrix which has no more columns than it has rows.
Journal Article

Winning in the aftermarket

TL;DR: In this paper, the authors discuss the importance of providing spare parts and after-sales services, but most companies could make far more money in the aftermarket than they do.
Journal ArticleDOI

Inventory rationing in a make-to-stock production system with several demand classes and lost sales

Albert Y. Ha
- 01 Aug 1997 - 
TL;DR: In this paper, the stock rationing problem of a single-item, make-to-stock production system with several demand classes and lost sales was considered, and it was shown that the optimal policy can be characterized by a sequence of monotone rationing levels.
Journal ArticleDOI

Vehicle routing under time-dependent travel times

TL;DR: This work develops a set of vehicle routing problem instances on real road networks, and a speed model that reflects the key elements of peak hour traffic congestion, and shows that 99% of late arrivals at customers can be eliminated if traffic congestion is accounted for off-line.
Journal ArticleDOI

Optimal Policy in a Dynamic, Single Product, Nonstationary Inventory Model with Several Demand Classes

TL;DR: In this article, a multi-period single product non-stationary inventory problem is studied in which the system is reviewed at the beginning of each of a sequence of periods of equal length.
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Q1. What have the authors contributed in "The selective use of emergency shipments for service- contract differentiation" ?

The authors use selective emergency shipments of spare parts to differentiate logistic performance: