Journal ArticleDOI
The Structure of Optimal Trust: Moral and Strategic Implications
TLDR
In this paper, the authors discuss trust in ethics and management as a qualified and conditional good, arguing that researchers should focus on optimal trust, a mixture of trust and distrust appropriate in most contexts, including business.Abstract:
In this article we discuss trust in ethics and management as a qualified and conditional good, arguing that researchers should focus on optimal trust—a mixture of trust and distrust appropriate in most contexts, including business. Trust is an important part of strategic choice, and managers who develop optimal trust in relationships with stakeholders will improve firm performance. We offer a definition of optimal trust, develop propositions based on the definition, and include indicators managers might use to assess whether trust is optimal in relationships with various stakeholders.read more
Citations
More filters
Journal ArticleDOI
Trust in Automation: Designing for Appropriate Reliance
John D. Lee,Katrina A. See +1 more
TL;DR: This review considers trust from the organizational, sociological, interpersonal, psychological, and neurological perspectives, and considers how the context, automation characteristics, and cognitive processes affect the appropriateness of trust.
Journal ArticleDOI
Does Stakeholder Orientation Matter? The Relationship Between Stakeholder Management Models and Firm Financial Performance
TL;DR: In this paper, the authors contributed to stakeholder theory development by deriving two distinct stakeholder management models from extant research, and testing the descriptive accuracy of these models, and including important variables from the strategy literature in the tested models.
Journal ArticleDOI
Market, Hierarchy, and Trust: The Knowledge Economy and the Future of Capitalism
TL;DR: A review of trends in employment relations, interdivisional relations, and interfirm relations finds evidence suggesting that the effect of growing knowledge-intensity may indeed be a trend toward greater reliance on trust as mentioned in this paper.
Journal ArticleDOI
Models of Interpersonal Trust Development: Theoretical Approaches, Empirical Evidence, and Future Directions:
TL;DR: The authors organize the existing work on trust development into four broad areas: the behavioral approach, three specific conceptualizations of the psychological approach (unidimensional, two-dimensional, and transformational models), and compare and contrast across these approaches and use this analysis to identify unanswered questions and formulate directions for future research.
Journal ArticleDOI
Beyond dichotomy: the curvilinear relationship between social responsibility and financial performance
TL;DR: In this article, the authors investigated the relationship between financial and social performance in SRI funds and found a curvilinear relationship, suggesting that two long-competing viewpoints may be complementary.
References
More filters
Book ChapterDOI
Firm Resources and Sustained Competitive Advantage
TL;DR: In this article, the authors examined the link between firm resources and sustained competitive advantage and analyzed the potential of several firm resources for generating sustained competitive advantages, including value, rareness, imitability, and substitutability.
Journal ArticleDOI
Economic Action and Social Structure: The Problem of Embeddedness
TL;DR: In this article, the extent to which economic action is embedded in structures of social relations, in modern industrial society, is examined, and it is argued that reformist economists who attempt to bring social structure back in do so in the "oversocialized" way criticized by Dennis Wrong.
Book
The Evolution of Cooperation
TL;DR: In this paper, a model based on the concept of an evolutionarily stable strategy in the context of the Prisoner's Dilemma game was developed for cooperation in organisms, and the results of a computer tournament showed how cooperation based on reciprocity can get started in an asocial world, can thrive while interacting with a wide range of other strategies, and can resist invasion once fully established.
Journal ArticleDOI
The Economic Institutions of Capitalism
TL;DR: The Economic Institutions of Capitalism as mentioned in this paper is a seminal work in the field of economic institutions of capitalism. Journal of Economic Issues: Vol. 21, No. 1, pp. 528-530.
Journal ArticleDOI
An Integrative Model Of Organizational Trust
TL;DR: In this paper, a definition of trust and a model of its antecedents and outcomes are presented, which integrate research from multiple disciplines and differentiate trust from similar constructs, and several research propositions based on the model are presented.