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Using Multivariate Statistics

According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

Out of the Crisis

How has Japan become a major economic power, a world leader in the automotive and electronics industries? What is the secret of their success? The consensus has been that, though the Japanese are not particularly innovative, they are exceptionally skilful at imitation, at improving products that already exist. But now two leading Japanese business experts, Ikujiro Nonaka and Hiro Takeuchi, turn this conventional wisdom on its head: Japanese firms are successful, they contend, precisely because they are innovative, because they create new knowledge and use it to produce successful products and technologies. Examining case studies drawn from such firms as Honda, Canon, Matsushita, NEC, 3M, GE, and the U.S. Marines, this book reveals how Japanese companies translate tacit to explicit knowledge and use it to produce new processes, products, and services.

The knowledge-creating company : how Japanese companies create the dynamics of innovation

Removal of heavy metal ions from wastewaters: A review

to many, however, it constantly appears as an instructional problem. The final two chapters serve as excellent summary statements. Chapter 13 emphasizes the application of previous text material to the classroom situation. Of great significance is the author's discussion of commonly defined independent, dependent, and moderator variables. The final chapter focuses on evaluation in the overall sense, particularly as it relates to programs of study. The principles of measurement and research design are applied to the evaluation process through several ex-

Educational Research: Competencies for Analysis and Application:

Present study is an attempt to investgate a view from academic administrators on the characteristics of future university. A stratified sampling technique is applied according to the structure of the university, i.e faculty and registrar office/university administration. The heads of departments are targeted to collect the responses in five Malaysian public universities, which attained “research university” status, i.e., Universiti Teknologi Malaysia, Universiti Kebangsaan Malaysia, Universiti Putra Malaysia, Universiti Malaya and Universiti Sains Malaysia. Factor analysis is used and nine components (dynamic environment, democratization of knowledge, sustainable infrastructure, global mobility, technology advancement, institutional autonomy, teaching-research balance, smart partnership, and abundant resources) were extratced statistically significant. Current study highlights an important research agenda for future studies and will contribute in existing body of knowledge by fortifying the current debate on the subject of education and future university.

/pdf/a-view-from-academic-administrators-on-the-characteristics-591ilut7ap.pdf

A View from Academic Administrators on the Characteristics of Future University

Sultan Idris Education University has established a program that focuses on teaching practices as a key component of teacher training after a trainee teacher has been exposed to the theories of teaching and learning. This study was conducted to identify views from mentor teachers on the implementation of teaching practices among Sultan Idris Education University trainee teachers. The topics covered include school exposure, as well as the frequency and duration of teaching practices. A total of 125 respondents participated in this study, which consisted of 26 male and 97 female mentor teachers. All respondents are secondary school teachers. The results of this study showed that the majority of school mentor teachers believed that exposure is very important and should be emphasized in teacher’s training education at the Sultan Idris Education University. Most of them suggest that school program exposure should be held twice during the study period. The suggestions from the mentor teachers were to ensure trainees are produced are of high quality. They even suggested that teaching practices are carried out after two semesters, namely the 7th and 8th semesters. Activities completed by the students during teaching practices demonstrate the process of learning teaching, and extra-curricular activities. This study showed the importance of school exposure experienced during teaching practices that help produce quality teachers who can pasionately push the Malaysian Education Development Plan forward.

Views of Mentor Teachers on The Implementation of Teaching Practices

Graduan yang menganggur terus menjadi masalah yang semakin meruncing dan serious di Malaysia. Terdapat majikan yang menganggap kompetensi akademik sahaja tidak mencukupi dan mula meminta institusi pendidikan tinggi untuk menghasilkan graduan yang dilengkapi dengan kemahiran generik. Dalam membangunkan rekabentuk kurikulum yang efektif untuk pelajar Sarjana Muda Pengurusan Teknologi, adalah penting untuk mengenal pasti kepentingan kemahiran yang relevan untuk pelajar Sarjana Muda Pengurusan Teknologi. Tujuan kajian ini ialah untuk menentukan tahap kepentingan kemahiran yang relevan daripada perspektif alumni dan juga untuk mengenalpasti kelemahan kurikulum MOT sekarang berbanding dengan hasil kajian. Kemahiran yang berkaitan dikategorikan kepada tiga bahagian iaitu : kemahiran pengurusan, kemahiran teknikal dan kemahiran generik. Data untuk kajian ini diperolehi melalui soal selidik yang dihantar melalu pos kepada 233 alumni ( graduan yang bekerja di bidang yang bersesuaian) . Analisis tak berparametrik (Kruskal Wallis dan Mann Whitney U) dan kaedah ukuran kecenderungan memusat (min, mod dan median) telah digunakan untuk mencapai obkejtif yang pertama. Hasil kajian ini menunjukkan terdapat perbezaan di antara sektor pekerjaan dan jenis pekerjaan dalam menentukan tahap kepentingan kemahiran teknikal dan kemahiran pengurusan. Kajian ini juga mencadangkan matapelajaran yang perlu ditambah dalam kurikulum semasa.

Penentuan kemahiran yang bersesuaian untuk pelajar sarjana muda pengurusan teknologi

In today’s highly competitive market, business performance is one of the critical factors for
companies to survive in the global marketplace. The concept of total quality management (TQM) has been
developed as a result of intense global competition for improving business performance. Many previous studies
discussed about TQM and the extent of the TQM practices, however, almost previous works were given less
emphasis on the relationships between the extent of TQM factors and it's importance to business performance
based on the individual factors in TQM, which is identified as theoretical gap. The main contribution of this
study is to identify the most effective TQM factors based on the level of practices and it's importance to the
business performance. A questionnaire was prepared and sent to 1500 companies from the automotive industry
in Malaysia which gave a 21.9% response rate or 319 respondents. This study reveals that perception of ranking
based on the practices is different compared to ranking based on it's importance to business performance.
Furthermore, Kendall tau correlation test for rank analysis shows that correlation coeffient. r is -0.333 between
rank of practices and its importance. It means that higher extent of TQM practices has less importance with
business performance. Thus, the final ranking is finalized based on the practices level and it's importance to
business performance as follows; (1)Management strategy and policy; (2)Customer focus; (3)Continuous
improvement; (4)Supplier management; (5)Work process; (6)Business ethics; (7)Top management leadership;
(8)Information and analysis; (9)Human resource development; (10) New product management. This research
will help the academicians and industry players to have better understanding on the importance of TQM
practices in effective way to the company in improving business performance.

The relationship between the extent of TQM practices and the importance on business performance: a survey in Malaysia

This paper primarily aims to develop a comprehensive model of initial trust by evaluating and integrating antecedents of interpersonal trust within the McKnight’s trust related models. We have firstly identified antecedents of interpersonal trustby reviewed the literature and subsequently classified them by evaluating the properties of the constructs. Based on the review, seven constructsrelated to antecedents of interpersonal trust have partly been identified toincorporatein and extend the McKnight’s trust models. They are: (1) situation normality, (2) structural assurance, (3) disposition to trust, (4) perceived site quality, (5) perceived vendor reputation, (6) co-brand image, (7) co-brand awareness. This study contributes academically by providing a comprehensive conceptual model, where these essential constructs are assembled together. Future empirical validation is suggested at the end of this paper.

/pdf/evaluating-and-integrating-the-mcknight-s-trust-related-aexroa97g1.pdf

Ahmad Jusoh

Papers

A View from Academic Administrators on the Characteristics of Future University

Views of Mentor Teachers on The Implementation of Teaching Practices

Penentuan kemahiran yang bersesuaian untuk pelajar sarjana muda pengurusan teknologi

The relationship between the extent of TQM practices and the importance on business performance: a survey in Malaysia

Evaluating and integrating the mcknight’s trust related models