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Allan K. K. Chan
Researcher at Hong Kong Baptist University
Publications - 26
Citations - 1005
Allan K. K. Chan is an academic researcher from Hong Kong Baptist University. The author has contributed to research in topics: Brand equity & Business ethics. The author has an hindex of 14, co-authored 25 publications receiving 939 citations. Previous affiliations of Allan K. K. Chan include Baptist College of Health Sciences & Open University of Hong Kong.
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The importance of cross-cultural expectations in the measurement of service quality perceptions in the hotel industry
TL;DR: In this paper, the authors examined the impact of "expectations" on service quality perceptions in the Hong Kong hotel industry which involved cross-cultural samples and found that significant expectations differences exist between cultural groups and that expectation did not improve the validity of SERVQUAL.
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Supervisor—Subordinate Guanxi and Employee Work Outcomes: The Mediating Role of Job Satisfaction
TL;DR: This paper found that job satisfaction fully mediated the effects of supervisor-subordinate guanxi on participatory management and intentions to leave, but partially mediated the relationship between supervisor and organizational commitment.
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The Influence of Hedonic Values on Consumer Behaviors: An Empirical Investigation in China
TL;DR: The authors investigated the influence of hedonic values on the consumer behavior of young Chinese, and found that they are negatively associated with utilitarian orientation and positively associated with novelty seeking, responsiveness to promotion stimuli, and preference for foreign brands.
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Conflict Handling Styles in International Joint Ventures: A Cross-cultural and Cross-national Comparison
TL;DR: In this article, a large-scale survey of international joint venture managers of Chinese, other Asian, and Western origin was conducted to compare and explore the cross-cultural and cross-national differences in preferred conflict handling styles.
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Brand naming in China: a linguistic approach
Allan K. K. Chan,Yue Yuan Huang +1 more
TL;DR: The authors analyzed the linguistic content of Chinese brand names in the People's Republic of China and identified the preferred syllabic, tonic, semantic and morphological structures of Chinese brands.