L
Lisa K. Scheer
Researcher at University of Missouri
Publications - 35
Citations - 7689
Lisa K. Scheer is an academic researcher from University of Missouri. The author has contributed to research in topics: Relationship marketing & Communication channel. The author has an hindex of 21, co-authored 32 publications receiving 7240 citations.
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The Effects of Perceived Interdependence on Dealer Attitudes
TL;DR: In this article, the authors proposed that the degree of asymmetric channel relationships is more dysfunctional than those characterized by symmetric interdependence, and they showed that asymmetric relationships are more stable than symmetric relationships.
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The Effects of Supplier Fairness On Vulnerable Resellers
TL;DR: In this article, the role of supplier fairness in developing long-term relationships between relatively smaller, vulnerable resellers and larger, powerful suppliers is examined from the perspective of automobile dealers.
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The effects of trust and interdependence on relationship commitment: A trans-Atlantic study
Inge Geyskens,Jan-Benedict E.M. Steenkamp,Jan-Benedict E.M. Steenkamp,Lisa K. Scheer,Nirmalya Kumar +4 more
TL;DR: In this paper, the authors consider two types of commitment that may characterize interfirm relationships: affective commitment and calculative commitment, which measures the degree to which channel members experience the need to maintain a relationship with specific partners.
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Customer Loyalty to Whom? Managing the Benefits and Risks of Salesperson-Owned Loyalty
TL;DR: In this article, a study of 362 buyer-salesperson dyads using triadic data (from buyer, salesperson, and sales manager) examined both a customer's overall loyalty to the selling firm and the customer's loyalty vested specifically in his or her salesperson.
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From market driven to market driving
TL;DR: In this paper, a study of 25 pioneering companies whose success has been based on radical business innovation indicates that such companies are better described as market driving while market driven processes are excellent in generating incremental innovation, they rarely produce the type of radical innovation which underlies market driving companies.