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Richard M. Frankel
Researcher at Indiana University
Publications - 354
Citations - 27024
Richard M. Frankel is an academic researcher from Indiana University. The author has contributed to research in topics: Health care & Patient satisfaction. The author has an hindex of 74, co-authored 334 publications receiving 24885 citations. Previous affiliations of Richard M. Frankel include Wayne State University & Indiana University – Purdue University Indianapolis.
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Temporal characteristics of decisions in hospital encounters: a threshold for shared decision making? A qualitative study.
TL;DR: Clinical decisions related to a patient-physician encounter spanned a time frame exceeding the duration of the encounter, which fosters sharing and dilution of responsibility between providers and makes the decision making process hard to access for patients.
Journal Article
Do-not-resuscitate discussions: a qualitative analysis.
TL;DR: Individual and focus-group interviews revealed that a variety of cultural and professional values, as well as previous personal experiences, influenced the assumptions that providers made when engaging in DNR decision-making.
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Engaging communication experts in a Delphi process to identify patient behaviors that could enhance communication in medical encounters
Jaya K Rao,Lynda A. Anderson,Bhuvana Sukumar,Danielle A Beauchesne,Terry Stein,Richard M. Frankel +5 more
TL;DR: The process identified communication tasks and verbal communication behaviors for patients similar to those outlined for physicians in the Four Habits Model, an important step in building a single model that can be applied to teaching patients and physicians the communication skills associated with improved satisfaction and positive outcomes of care.
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Pharmaceutical Role Expansion and Developments in Pharmacist-Physician Communication
Alicia A. Bergman,Heather A. Jaynes,Jasmine D. Gonzalvo,Karen Suchanek Hudmon,Richard M. Frankel,Amanda L Kobylinski,Alan J. Zillich +6 more
TL;DR: The nature of clinical pharmacists’ indirect communication practices may hold important implications for patient safety in the context of medication use, and it is important to foster effective communication skills and an environment where all team members across hierarchies can feel comfortable speaking up to reduce error when problems are suspected.
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Consulting "Dr. YouTube": an objective evaluation of hypospadias videos on a popular video-sharing website.
Amr K. Salama,Janet Panoch,Elhaam Bandali,Aaron E. Carroll,Sarah E. Wiehe,Stephen M. Downs,Mark P. Cain,Richard M. Frankel,Katherine H. Chan +8 more
TL;DR: The vast majority of hypospadias-related YouTube content is not appropriate for users with low health literacy although certain types of videos, such those with animation and expert testimonials, scored higher on understandability than other types.