R
Richard M. Frankel
Researcher at Indiana University
Publications - 354
Citations - 27024
Richard M. Frankel is an academic researcher from Indiana University. The author has contributed to research in topics: Health care & Patient satisfaction. The author has an hindex of 74, co-authored 334 publications receiving 24885 citations. Previous affiliations of Richard M. Frankel include Wayne State University & Indiana University – Purdue University Indianapolis.
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Clinical decisions presented to patients in hospital encounters: a cross-sectional study using a novel taxonomy
Eirik Hugaas Ofstad,Jan C. Frich,Edvin Schei,Richard M. Frankel,Jūratė Šaltytė Benth,Pål Gulbrandsen,Pål Gulbrandsen +6 more
TL;DR: Comprehensive descriptions of how decisions, both as judgements and actions, are communicated in medical encounters may serve as a first step in assessing clinical practice with respect to efficiency and quality on a provider or system level.
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“Anybody on this list that you're more worried about?” Qualitative analysis exploring the functions of questions during end of shift handoffs
Colleen M O'Brien,Mindy E. Flanagan,Alicia A. Bergman,Patricia R. Ebright,Richard M. Frankel +4 more
TL;DR: In this paper, the authors investigated the function of questions and the functions they serve in nursing and medicine handoffs. But they did not consider the role of the incoming provider in the handoff process.
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Predicting Accruals Based on Cash-Flow Properties
Richard M. Frankel,Yan Sun +1 more
TL;DR: In this article, a negative relation between accruals and cash flow properties was derived using the Dechow, Kothari, and Watts (1998) model, which is used to understand the extent to which cash-flow properties explain accruality.
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Use of unstructured parent narratives to evaluate medical student competencies in communication and professionalism.
TL;DR: Family members of pediatric inpatients are a valuable source of information about medical student performance in at least 2 of the Accreditation Council for Graduate Medical Education competency areas (Communication and Professionalism).
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‘I’ve heard wonderful things about you’: how patients compliment surgeons
TL;DR: Using conversation analysis, it is demonstrated that both the placement and design of compliments are consequential for how surgeons hear and respond to them, and of the resources patients use to pursue desired outcomes in encounters with healthcare professionals.