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Showing papers in "Asian Business & Management in 2020"


Journal ArticleDOI
TL;DR: In this article, the authors highlighted the importance of resilience, strategic agility, and entrepreneurship in the context of the fight against COVID-19 and discussed the impact of the outbreak on economies and businesses in China, South Korea, and Singapore.
Abstract: On March 11, 2020, the World Health Organization (WHO) declared the coronavirus (COVID-19) outbreak a pandemic. As the evolution and implications of the COVID-19 crisis are still unfolding, we posit that exploring the experiences and strategic responses of Asian countries may shed light on ways to combat COVID-19 for the rest of the world. In this paper, we first articulate the importance of resilience, strategic agility, and entrepreneurship in the context of the fight against COVID-19. Then, with the focus on China, South Korea, and Singapore, we discuss the impact COVID-19 is having on economies and businesses, governmental support for businesses and societies, and implications for global supply chain disruptions. We hope that the global health system will recover quickly, and that the world economy will be revitalized with the contributions and collaboration of science (including social science), industry, and governments.

181 citations


Journal ArticleDOI
TL;DR: Zhang et al. as discussed by the authors examined the impacts of work-related and non-work-related co-worker relationships on knowledge hiding and found that both LMX and SSG negatively influence subordinates' knowledge hiding through psychological safety.
Abstract: Recent research on knowledge hiding has focused on its interpersonal antecedents, such as co-worker relationships. However, few research has investigated the role of vertical relationships on reducing knowledge hiding behaviors. Extending this line of research, we examined the impacts of work-related (i.e., leader–member exchange, LMX) and non-work-related (i.e., supervisor–subordinate guanxi, SSG) supervisor–subordinate relationships on knowledge hiding. Drawing from social exchange and social cognitive theories, we proposed that both LMX and SSG negatively influence subordinates’ knowledge hiding through psychological safety. With a three-wave time-lagged design and data collected from 223 employees in China, our results show that (a) both LMX and SSG are negatively related to knowledge hiding; (b) psychological safety fully mediates the impact of LMX on knowledge hiding, whereas it partially mediates the impact of SSG on knowledge hiding. Theoretical and practical implications, research limitations, and promising avenues for future research are discussed.

55 citations


Journal ArticleDOI
TL;DR: In this paper, the pivotal role of government-sponsored nonmonetary diagnostic and support services in helping Korean SMEs improve their survival and growth in conjunction with government loan financing was investigated.
Abstract: Using a sample of 42,261 Korean SMEs from Small Business Corporation (SBC) survey over a period of 2006–2011, this study investigates the pivotal role of government-sponsored nonmonetary diagnostic and support services in helping Korean SMEs improve their survival and growth in conjunction with government loan financing. We find that financial resources from the Korean government indeed help Korean SMEs survive, but do not necessarily help them achieve higher annual assets and sales growth. However, when government-based diagnostic and support services are combined with public loan financing, they prove to be effective in enhancing the Korean SMEs’ annual assets and sales growth.

48 citations


Journal ArticleDOI
TL;DR: In this paper, the authors investigate whether female board representation affects investment efficiency at Korean publicly traded companies from 2006 to 2014 and find a positive association between female directorship and investment efficiency.
Abstract: We investigate whether female board representation affects investment efficiency at Korean publicly traded companies from 2006 to 2014. We find a positive association between female directorship and investment efficiency. For a subsample of firms that are classified into over- and under-investment groups, we find that the subsample of firms with female directors is less likely to over-invest compared to the group without female directors. This implies that female directors’ risk-aversion, conservatism, and prudence affect investment efficiency by reducing over-investment rather than reducing under-investment. Other robustness tests corroborate our conclusion that female directors help to improve investment efficiency.

41 citations


Journal ArticleDOI
TL;DR: In this paper, the authors point out that the increased IT capacity and a move away from traditional work arrangements make talent more mobile, which means cities and business compete for the best employees globally.
Abstract: Taking stock is a difficult task to get right, particularly in a world where future outlooks are changing all around us, shifting the landscape on which we stand. Predictably, policy makers and business leaders feel anxious as they struggle to marshal and mobilize their talent pool through this global health crisis. Unlike other global crises, this exogenous shock has speeded up the adoption of social and physical distance and remote working and may be pointing the way to the future of global talent management. The increased IT capacity and a move away from traditional work arrangements make talent more mobile, which means cities and business compete for the best employees globally. This is in particular true for geographic locations in which demographic trends drive talent shortage, such as in Dubai.

37 citations


Journal ArticleDOI
TL;DR: In this article, the effects of cultural intelligence of Chinese expatriates on supervisor support, perceived leadership effectiveness, and subordinates' commitment to the supervisor were investigated using Partial Least Squares structural equation modeling.
Abstract: There are numerous differences between Chinese and Thai cultures and work styles. Chinese expatriates unable to understand Thai culture, or those unwilling to adjust their behaviors to align with Thai cultural preferences, can potentially lead their Thai employees to perceive Chinese expatriates as ineffective leaders. Drawing upon social exchange theory, this study investigates the effects of cultural intelligence (CQ) of Chinese expatriates on supervisor support, perceived leadership effectiveness, and subordinates’ commitment to the supervisor. This study utilizes survey data from 169 pairs of Chinese expatriates and Thai subordinates employed by Chinese subsidiaries located in Thailand. Using Partial Least Squares structural equation modeling to analyze the data, the results reveal that Thai subordinates evaluate Chinese expatriates as possessing high CQ and perceive them more favorably in terms of supervisor support. Additionally, supervisor support mediates the positive effect of CQ of Chinese expatriates for leadership effectiveness and subordinates’ commitment to the supervisor.

31 citations


Journal ArticleDOI
TL;DR: In this paper, the authors proposed that emotional exhaustion will strengthen the relationship between abusive supervision and intention to leave, and organizational-based self esteem (OBSE) will mitigate this relationship.
Abstract: This study was aimed to offer and test a novel model explaining how abusive supervision enhances employees’ intention to leave in a high-power distance society of Pakistan. Drawing from the unfolding model of voluntary turnover as an overarching theory, we proposed that emotional exhaustion will strengthen the relationship between abusive supervision and intention to leave, and organizational-based self esteem (OBSE) will mitigate this relationship. Data were collected from 277 respondents working in the banking sector of Pakistan at two points in time. Results showed that abusive supervision has both direct and indirect impact on intention to leave such that emotional exhaustion strengthens this relationship. It was also found that OBSE mitigates the mediated relationship between abusive supervision and intention to leave. The study brings evidence of abusive supervision and its impacts from a high-power distance-oriented country i.e., Pakistan.

27 citations


Journal ArticleDOI
TL;DR: In this paper, the authors proposed the sharing economy as an effective way to resolve and reduce the poverty problem by facilitating two fundamental mechanisms (i.e., building new markets, cultivating new participants) that bring together entrepreneurship, local peasants, and governments in building inclusive markets.
Abstract: Poverty reduction has increasingly become a core subject for researchers across the social sciences from economics to finance, management, and entrepreneurship. This study goes beyond existing management and entrepreneurship literature that has devoted significant efforts to exploring market-based ways for economic development, but has neglected poor people in rural areas excluded from participating in and accessing markets. In this study, the sharing economy is proposed as an effective way to resolve and reduce the poverty problem. We show how to overcome institutional voids by facilitating two fundamental mechanisms (i.e., building new markets, cultivating new participants) that bring together entrepreneurship, local peasants, and governments in building inclusive markets. We reveal omitted elements, such as geographic and temporal differences in market development across regions and times, as the key source of institutional voids in emerging markets. The analyses are conducted using data from multiple sources ranging from participant observation, retrieval of archival documents, and in-depth interviews covering 335 counties of 16,500 villages involved with Taobao in 2007–2017 in China. The findings shed insight on the studies on institutional voids, entrepreneurship, and the sharing economy.

22 citations


Journal ArticleDOI
TL;DR: The global coronavirus pandemic, also known as COVID-19, has hit every corner of the world as mentioned in this paper and has severely disrupted various industries including aviation, tourism, and international education.
Abstract: The global coronavirus pandemic, also known as COVID-19, has hit every corner of the world. In Australia and New Zealand (AU & NZ), travel bans, border closures, and the stay-at-home order have severely disrupted various industries including aviation, tourism, and international education. Virgin Australia, the second biggest airline in Australia, was forced into voluntary administration. World-famous Queenstown swung from the “most prosperous” town to the “most miserable” town in New Zealand during the pandemic. Universities in both countries are seeing themselves in a deep cash crisis from the shortfall of international student revenues, especially from China and other Asian countries (Table 1).

21 citations


Journal ArticleDOI
TL;DR: In this paper, the authors investigated the individual effects of customer and supplier cooperations on product and process innovation and found that cooperation with both partners significantly and positively affects product innovation, but only cooperation with suppliers has significant and positive effect on process innovation.
Abstract: Due to resource constraints, short product-life cycle, and increased competition, handicraft micro-enterprises face many difficulties. By investigating the individual effects of customer and supplier cooperations on innovation (and thereby, firm performance), this study reveals how micro-enterprises can overcome such limitations and maintain competitiveness in the market. We find that cooperation with both partners significantly and positively affects product innovation, but only cooperation with suppliers has significant and positive effect on process innovation. In turn, product and process innovations significantly and positively affect a firm’s financial and non-financial performances. Our findings provide useful theoretical and practical implications.

17 citations


Journal ArticleDOI
TL;DR: In this paper, the authors adapt Teece's distinction between operational and dynamic capabilities to build a theory that explains the characteristics of emerging multinational enterprises' (EMBEs) internationalization process.
Abstract: In this paper, we extend the existing understanding of the Uppsala model to explain a dynamic evolution. We adapt Teece’s distinction between operational and dynamic capabilities to build a theory that explains the characteristics of emerging multinational enterprises’ (EMBEs) internationalization process. Arguing both theoretically and empirically from the study of the Chinese electrical appliance company Gree, Ltd., we submit that the two sub-processes of dynamic capabilities—knowledge development and commitment—create continuous opportunity discoveries and development. Through these processes, we can garner a deeper understanding of EMBEs’ leading to dynamic capabilities that allow for the development of firm-specific advantages from which a radical internationalization process is achieved.

Journal ArticleDOI
TL;DR: In this paper, the authors investigated factors related to the attractiveness of Japanese firms to international job applicants, and found that Japanese workplaces that provide employees with a sense of belongingness and uniqueness in addition to having the performance-based rather than seniority-based employment patterns increase organizational attractiveness.
Abstract: This article investigates factors related to the attractiveness of Japanese firms to international job applicants. The results of the policy-capturing study, using samples from 116 international students with 928 observations, found that Japanese workplaces that provide employees with a sense of belongingness and a sense of uniqueness in addition to having the performance-based rather than seniority-based employment patterns increase organizational attractiveness to international job applicants. We also found that the effect of uniqueness on organizational attractiveness depends on the applicant’s academic qualifications, the level of language skills, and the degree of embeddedness in the applicant’s community.

Journal ArticleDOI
Wenan Hu1, Jinlian Luo1
TL;DR: In this paper, the authors developed an integrative model to investigate the relationship between leader humor and employee creativity through pragmatic and affective effects in the Chinese context, and found support that leader humor is positively related to employee creativity; the mediators of this relationship are employees' task resources and their affective commitment to their organizations.
Abstract: This study developed an integrative model to investigate the relationship between leader humor and employee creativity through pragmatic and affective effects in the Chinese context. Through a time-lagged field study of 358 employees and their direct supervisors in 35 Chinese high-tech enterprises, we find support that leader humor is positively related to employee creativity; the mediators of this relationship are employees’ task resources and affective commitment to their organizations. We also examine the moderating roles of employees’ perspective taking in the relationships between leader humor and the mediating variables. In addition, we find support for the full-moderated mediation model that perspective taking moderates the mediating effect of task resources on the relationship between leader humor and employee creativity. This study makes insightful contributions and implications to the field of leader humor and employee creativity.

Journal ArticleDOI
TL;DR: In this article, the authors used social capital as the intermediary variable to study female entrepreneurs' willingness to choose external financing and found that the differences among gender role types of female entrepreneurs significantly impact their social capital, which in turn is a significant but not sole factor that mediates their willingness to choosing external financing.
Abstract: From the perspective of gender roles, this study uses social capital as the intermediary variable to study female entrepreneurs’ willingness to choose external financing. We combine social and behavioral sciences and financing theory to explore interactions between gender roles, social capital, and willingness to choose external financing. We elaborate on the intermediary role of social capital between gender roles and external financing. We find differences in gender role types among female entrepreneurs that significantly impact their willingness to choose external financing. Further, the differences among gender role types of female entrepreneurs significantly impact their social capital, which in turn is a significant but not sole factor that mediates their willingness to choose external financing.

Journal ArticleDOI
TL;DR: In this article, the authors show that crisis management has been a long-standing issue in business and management research and provide an overview of the puzzles that informed and motivated this focussed issue.
Abstract: Research on crisis management has accumulated a vast body of knowledge that has assisted us with comprehending complex business and management phenomena. Yet, the existing studies have not paid sufficient attention to global challenges and sustainable development. We join the current conversation being conducted from the global challenges perspective of crisis management by suggesting that investigating global challenges and sustainable development can advance our collective understanding of crisis management in important ways. This article has three general objectives. First, we show that crisis management has been a long-standing issue in business and management research and provide an overview of the puzzles that informed and motivated this focussed issue. Second, we highlight the key insights and contributions made by the papers included in this focussed issue by reviewing their theoretical underpinnings, methodological approaches, and findings. Finally, we invite scholars to join the debate in order to move this important crisis management research agenda forward by tackling global challenges with the goal of achieving sustainable development.

Journal ArticleDOI
TL;DR: In this paper, the authors examine how Japanese corporate governance characteristics affect IPO underpricing and find that greater CEO ownership is expected to cause principal-principal conflicts and to exacerbate under-pricing in IPO firms.
Abstract: We examine how Japanese corporate governance characteristics affect IPO underpricing. The results show that parent ownership does not affect underpricing in IPO firms. We also find that greater CEO ownership is expected to cause principal–principal conflicts and to exacerbate underpricing in IPO firms. Our empirical results also reveal that bank ties mitigate underpricing and function as effective monitoring mechanisms. Furthermore, the positive correlation between CEO ownership and IPO firm underpricing is moderated by the parent–subsidiary relationship. Finally, independent venture capital firms do not mitigate underpricing of IPO firms with parent–subsidiary relationships.

Journal ArticleDOI
TL;DR: In this paper, the main banks play the role of reducing the lenders' demand for accounting conservatism by reducing information asymmetry, which helps understand accounting conservatism vis-a-vis agency problems.
Abstract: In a market-oriented economy like the USA, the process of monitoring through lending mitigates lenders’ demand for accounting conservatism. Japanese corporate governance is characterized as a bank-dominated or relationship-oriented system. Under bank-dominated systems, main banks are expected to be effective monitors. In our model, main banks play the role of reducing the lenders’ demand for accounting conservatism by reducing information asymmetry. We find that main banks can reduce the demand for accounting conservatism. Our findings help understand accounting conservatism vis-a-vis agency problems. We provide empirical evidence to contribute to literature on banking, specifically to fields such as relationship banking.

Journal ArticleDOI
Kiyohiro Oki1
TL;DR: In this paper, the authors investigated the relationship between foreign factory performance and the decision-making authority for manufacturing activities between headquarters, expatriates, and local employees, and found that a negative relationship between factory performance was associated with the level of the headquarters' authority.
Abstract: This study aims to clarify the relationship between foreign factory performance and the decision-making authority for manufacturing activities between headquarters, expatriates, and local employees. To investigate these relationships, we conducted logistic regression analysis based on a questionnaire survey of 246 Japanese manufacturing subsidiaries in Southeast Asia and multiple case studies. We found (1) a negative relationship between factory performance and the level of the headquarters’ authority, (2) a positive relationship between factory performance and the level of expatriates’ authority, and that (3) subsidiaries’ operating years and export ratio moderate the relationship between factory performance and expatriates’ authority.

Journal ArticleDOI
TL;DR: The authors empirically examined how entrepreneurial improvisation affects a start-up's competitive advantage and developed a moderated mediation model of ambidextrous entrepreneurial learning, a balance between exploratory and exploitative learning, and empirically test it on a two-wave survey of 149 Chinese startup teams in the Yangtze River Delta.
Abstract: In today’s ever-changing environment, entrepreneurial teams must be able to improvise when designing business solutions. Still, the way in which improvisation delivers firms a competitive advantage remains unclear. Drawing on action learning theory, this study empirically examines how entrepreneurial improvisation affects a start-up’s competitive advantage. Accordingly, we develop a moderated mediation model of ambidextrous entrepreneurial learning—a balance between exploratory and exploitative learning—and team reflexivity; and empirically test it on a two-wave survey of 149 Chinese start-up teams in the Yangtze River Delta. Our path analyses indicate that entrepreneurial improvisation may result in the ambidextrous learning of an entrepreneurial team, which in turn leads to a start-up’s competitive advantage. Furthermore, the positive relationship between entrepreneurial improvisation, ambidextrous entrepreneurial learning, and start-up competitive advantage becomes significantly stronger when the entrepreneurial team possesses a higher level of team reflexivity.

Journal ArticleDOI
TL;DR: In this paper, the authors investigated whether the public's use of boycotts affects the targeted organization's CSR disclosure speed and found that the effect of such boycotts positively affects CSR disclosing speed and that this relationship is moderated by the business environment.
Abstract: While corporate behavior is greatly influenced by the institutional environment, research on corporations’ socially unacceptable behavior in the context of Asian countries remains relatively scarce. Furthermore, how the public reacts against corporations’ bad deeds may vary across regions. Using a sample of 1023 boycott events with 93 targeted firms in Korea over the period 2006–2016, we investigate whether the public’s use of boycotts affects the targeted organization’s CSR disclosure speed. We also examine whether the effect of boycotts on CSR disclosure speed may vary depending on the magnitude of the potential loss resulting from failing to act or from reacting too slowly in response to such boycotts. We find that boycotts positively affect CSR disclosure speed and that this relationship is moderated by the business environment. Taken together, this study reveals CSR disclosure as a risk-reduction mechanism against boycotts.

Journal ArticleDOI
TL;DR: In this paper, the impact of past research on Japanese management, present several studies with implications about how Japanese business is changing, and pose questions for future research, and present new opportunities to learn from Japan.
Abstract: Publications on Japanese business have decreased as Japan continued to experience slow economic growth and fell behind other countries in competitiveness. While implementation of “Abenomics” policies has resulted in some encouraging economic growth, Japan faces additional challenges stemming from demographic change and globalization. These environmental trends along with technological change including digitalization and artificial intelligence appear likely to transform Japanese business and Japanese managerial practice as we know them, presenting new opportunities to learn from Japan. In this special issue, we reflect on the impact of past research on Japanese management, present several studies with implications about how Japanese business is changing, and pose questions for future research.

Journal ArticleDOI
TL;DR: In this paper, the authors apply the job demand-resource model to understand the effect of job autonomy and work-family interference on the job satisfaction of full-time and part-time employees in China.
Abstract: In the gig economy era, job characteristics that affect employees’ job satisfaction have undergone significant changes. However, this has not been studied adequately in the context of Asia. This study applies the job demand–resource model to understand the effect of job autonomy and work–family interference on the job satisfaction of full-time and part-time employees in China, while considering the role of demographics. A total of 415 respondents were analyzed through fuzzy set qualitative comparative analysis. The results show that the employees’ demographics have a corrective effect on the impact of job characteristics and job satisfaction. This study also identifies six causal conditions for the high job satisfaction of full-time employees and three causal conditions for part-time employees. Our research finds that full-time employees need high job autonomy, while part-time employees need low work–family interference. The results provide guidelines for managers to redesign jobs in the era of the gig economy.

Journal ArticleDOI
Martin Hemmert1
TL;DR: Kim et al. as mentioned in this paper evaluated the effectiveness of Korean-style management practices in strategic planning, strategy implementation, corporate leadership, and human resource management and found that they are broadly effective for enhancing companies' performance, both individually and as an overall system.
Abstract: Regardless of the global emergence and strong performance of many Korean firms, Korean-style management has received limited research attention. Combining original Korean with Japanese and American practices, Korean companies have adopted a wide range of distinct managerial routines in strategic planning, strategy implementation, corporate leadership, and human resource management. An evaluation of these practices by global management research reveals that they are broadly effective for enhancing companies’ performance, both individually and as an overall system, suggesting that Korean-style management deserves more attention. More research is needed on how these managerial practices can be effectively adopted in other countries.

Journal ArticleDOI
TL;DR: The authors identified three characteristics of Asian business practices that shape CSV in Asia: a survival sense, a strong ethical stance, and business-in-society dynamics, and introduced a preliminary framework for Asian CSV along with suggestions for future research and practice.
Abstract: “Creating shared value” (CSV) appears on contemporary business agendas. But despite empirical evidence concerning its popularity, serious questions about the logic of CSV are raised by scholars. This paper focuses on CSV in the Asian context. Using in-depth interviews with key informants from Japan, Korea, and India, we employ a strategy-as-practice approach and develop propositions related to CSV in Asia. We identify three characteristics of Asian business practices that shape CSV in Asia: a survival sense, a strong ethical stance, and business-in-society dynamics. Finally, we introduce a preliminary framework for Asian CSV along with suggestions for future research and practice.

Journal ArticleDOI
TL;DR: In this article, the authors elaborate on the growing momentum of shareholder activism in Japan leading up to the COVID-19 health crisis, and point out how corporate Japan's impeding market developments will provide a useful case-study for global financial discourse.
Abstract: Extrapolating from modern international understanding of corporate Japan’s distinct form of managerial capitalism, we elaborate on the growing momentum of shareholder activism in Japan leading up to the COVID-19 health crisis, so as to inform the subsequent discussion on the relevant primary considerations that belie the future direction of shareholder activism in Japan post-COVID-19. On an initial logical extrapolation, it appears probable that COVID-19 could mark the peak of Japanese activism. However, it is crucial to acknowledge that the success of Japan’s managerial capitalism have also declined, which poses a question on to which direction Japanese corporate governance may be shifting. Finally, we point out how corporate Japan’s impeding market developments will provide a useful case-study for global financial discourse.

Journal ArticleDOI
Chao Wang1, Xiu-e Zhang1
TL;DR: Li et al. as mentioned in this paper found that the positive effects of the two learning styles on opportunity identification are moderated by entrepreneurial commitment and environmental munificence, and that entrepreneurial commitment has higher moderating effects on the link between exploitative learning and opportunity identification.
Abstract: This study builds on organizational learning theory to develop and test the binary effects of exploratory and exploitative learning on opportunity identification, using data from 285 founders of new ventures in China. We find that the positive effects of the two learning styles on opportunity identification are moderated by entrepreneurial commitment and environmental munificence. Given the differences between exploratory learning and exploitative learning, we verify the different moderating effects of environmental munificence and entrepreneurial commitment on the relationship between the two learning styles and opportunity identification. Interestingly, entrepreneurial commitment and environmental munificence both have higher moderating effects on the link between exploitative learning and opportunity identification. These findings provide significant insight from theoretical perspective, and practical implications for the new ventures that aim to pursue the valuable opportunities.

Journal ArticleDOI
TL;DR: In this article, the authors investigate parts transactions in the Japanese automobile industry, and show that suppliers maintained business with their keiretsu automakers, even when arm's-length transactions prevailed in the industry.
Abstract: Vertical keiretsu are specific buyer–supplier relationships that define the structure of firms in the Japanese automotive industry. However, during Japan’s economic recession, firms started restructuring their relationships, which raised the question of whether automakers maintained transactions with their keiretsu suppliers or pursued new transactions outside of keiretsu. Applying two fundamental theories, transaction cost economics and the resource-based view, we investigate parts transactions in the Japanese automobile industry, and show that keiretsu suppliers maintained business with their keiretsu automakers. Our results suggest long-term vertical corporate linkage endows suppliers with a competitive advantage, even when arm’s length transactions prevail in the industry.

Journal ArticleDOI
TL;DR: This article examined how non-financial stakeholders, especially labor unions, affect firms' innovation in business group affiliations, and found that firms’ innovation activities are negatively related to unionization, suggesting that Korean chaebols are more concerned with the influence of powerful stakeholders.
Abstract: This paper examines how non-financial stakeholders, especially labor unions, affect firms’ innovation in business group affiliations. Using firm-level labor union data unique to Korea, we find that firms’ innovation activities are negatively related to unionization. This negative relationship is more pronounced for large business groups, suggesting that Korean chaebols are more concerned with the influence of powerful stakeholders—union workers. Also, equity market valuation of R&D reduction under union pressure is not negative for chaebol-affiliated firms, whereas it is negative for non-affiliated firms. These results indicate that the equity market perceives that chaebols’ internal capital market facilitates group-oriented R&D investment decisions.

Journal ArticleDOI
TL;DR: In this paper, the authors investigate self-governance within business-to-business (B2B) in the digital knowledge economy and elicit the engagement of healthcare professionals (HCPs) and medical science liaisons (MSLs) with "for-profit social media technology" (FPSMT) in e-detailing.
Abstract: This study investigates self-governance within business-to-business (B2B) in the digital knowledge economy. To do so, we elicit the engagement of healthcare professionals (HCPs) and medical science liaisons (MSLs) with “for-profit social media technology” (FPSMT) in e-detailing. Using data from 23 in-depth interviews with HCPs (physicians and pharmacists) and MSLs in Thailand, we show that e-detailing fosters self-governance as a practice. The data identify how FPSMT, as privatized social media managed by large firms, represents a tool for self-governance that is articulated by expert professionals along three cognitive frames: aspiration, regulation, and responsibilisation. Through FPSMT, professionals in highly regulated B2B ecosystems engage in self-governance practice to develop pooled views that are influenced by personal and collective rules. The perspective on self-governance as a practice that is offered allows to understand how B2B network governance rely on professionals’ engagement to foster aspirations for the collective agenda, beyond the narrow pursuit of sales’ objectives.

Journal ArticleDOI
TL;DR: In this article, the authors examine what kinds of paradoxes emerge in social enterprises and how they cope with those paradoxes, arguing that social enterprises experience conflict due to their logic multiplicity.
Abstract: This study examines what kinds of paradoxes emerge in social enterprises and how they cope with those paradoxes. I argue social enterprises experience conflict due to their logic multiplicity. This research employs an inductive multiple case study design to examine management practices of social enterprises by using the sample of social enterprises in the Republic of Korea. The results empirically confirm four types of paradoxes and reveal that social enterprises use various approaches to address paradoxes, thereby sustaining their organizational hybridity. This study theoretically contributes to research on social enterprises as hybrid organizations, logic multiplicity, and organizational paradoxes.