Showing papers in "Government Information Quarterly in 2009"
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TL;DR: The development of a comprehensive model for measuring user satisfaction in the context of E-Government is described, which rethinks the e-strategies of government and subsequently presents a conceptual model derived from ICT acceptance theory.
426 citations
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TL;DR: Although E-Government in African countries lags far behind developed countries, this should be considered more as a state failure or lack of capacity in general, and the different administrative contexts and rationalities must be taken into an account when implementing E- government projects and strategies.
379 citations
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TL;DR: In this article, the authors argue that e-government and digital divide research have been relatively disconnected and important intersections exist between the two, and that these intersections may be useful to explain some of the failures in eGovernment projects and policies.
379 citations
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TL;DR: Investigating how an e-government system for anti-corruption in a local government has evolved and become a prototype of a national system to be used for the same purpose shows that the regulatory dimension was most effective, and strong leadership was crucial to its success.
379 citations
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TL;DR: The five-level model might be applied by public organizations to identify current maturity and future direction for improved interoperability between public organizations as well as between public and private organizations.
326 citations
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TL;DR: The determinants of use behavior regarding information kiosks and the moderating effects of age and gender differences on the relationships between the determinants and behavioral intention/use behavior are investigated and partially support the applicability of the UTAUT in the context of information kiosk development and implementation.
314 citations
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TL;DR: It is found that growth stages are useful for providing guidance and can be used by policymakers to stimulate the developments of capabilities needed by organizations to migrate from one stage to another.
264 citations
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TL;DR: The regression findings indicate that telecommunications infrastructure and free press influenced the perceptions of government transparency in a positive and significant way, and suggest that nations aiming for openness by adopting access-to-information laws and engaging in E-Government may signal to businesses that their governments are aware of the international norm of transparency.
233 citations
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TL;DR: The article provides two types of policy recommendations to change the Dutch government's expectation that every citizen with an Internet connection is able to complete the assignments following tasks the government thinks every Internet user can perform.
224 citations
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TL;DR: A conceptual framework for considering the future is outlined, drawn from a stakeholder-driven investigation into potential scenarios of society and government, that reflects a dynamic socio-technical system encompassing interactions among societal trends, human elements, changing technology, information management, interaction and complexity, and the purpose and role of government.
193 citations
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TL;DR: A uses and gratification theory approach is applied to examine internet information use and its relation to support for citizen and press access to government records and indicates reliance on the internet for information was positively associated with support for access to public records.
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TL;DR: A content-analysis methodology utilizing Guttman-type scales wherever possible to refine usability assessments is suggested, which advances E-Government performance through enhanced usability benchmarks to stimulate the organizational dynamics that drive performance improvement.
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TL;DR: The findings indicate that perceived usefulness, perceived ease of use, training, compatibility, external influence, interpersonal influence, self-efficacy, and facilitating conditions are significant predictors of users' intention to utilize EDMS.
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TL;DR: A citizen-centric approach towards user requirements engineering for e-Government services is presented and a case study of a social support portal shows the need for repeated citizen inquiry, as the implementation of user requirements in low-fidelity prototype design is not always accepted by prospective end-users.
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TL;DR: There is a significant level of digital divide in the EU and a certain information society level currently is not associated with EU membership, and the EU might consider using information societylevel as an objective criteria along with other objective and subjective criteria currently being used as EU membership criteria.
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TL;DR: Results show that both leadership and stakeholders have an impact on the success of e-stamping service.
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TL;DR: It is argued that policy-makers should view the NGI from a complex-adaptive systems (CAS) view and that the next generation of infrastructures will provide not only technological services, including connectivity and security, but also shared information and knowledge in various fields, thus making it easier to participate, translate legislation and manage collaboration between public and private parties and in this way advancing digital government.
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TL;DR: Jordan, responding to a royal vision, has established the goal of becoming a leader in information and economic developments among other countries in the region, which offers several benefits for both the government and society.
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TL;DR: The research discovered that Malaysians do not have high intentions to use MyKad NIC and DL applications and there is a lack of social support, influence from peer group, and credibility of using the applications.
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TL;DR: The results of this study show that the adoption of a centralized customer service system in local governments in the United States was related to the form of government that the local government had and being located in a central city.
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TL;DR: A people-centric approach is taken to determine the overall acceptability of e-gov to people in a developing country, Saudi Arabia to shed light on how to approach and manage implementation projects in developing nations.
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TL;DR: This study assessed the use of “Personal Computer Technology” in public organizations of developing countries in South Asia, particularly in Pakistan by adding additional external factors such as ‘Organizational Culture’ and ‘Individual Factors’ (e.g. ‘Level of Education’and ‘Duration of Training’), and belief factors suchas ‘Perceived Personal Utility.
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TL;DR: The key finding was that the Australian agencies consistently did not perform as well as their New Zealand counterparts, bringing into question one component of their higher ranking in international e- government studies and also their potential to deliver on the Australian government policy that e-government means more responsive government.
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TL;DR: A user study conducted on the University of Montana campus in spring of 2006 shows that the majority of researchers are using government information at least quarterly and that they most often use general search engines to find it.
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TL;DR: Research shows that flexibility cannot be achieved by only looking at technological requirements and agreements, and that E-Government policies should focus not only on the technical aspects of information exchange infrastructures, but on the politics of collaboration.
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TL;DR: Simulation models are developed and statistically validate to evaluate the impact of shared services, and in this way support their adoption, and found that simulation models facilitate discussions about alternative arrangements prior to implementation.
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TL;DR: In this article, a multidisciplinary methodology for E-Government project planning is presented, which includes social, juridical, economic, organizational, and technological perspectives, and a case study provides evidence of the feasibility and effectiveness of the methodology.
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TL;DR: A strategic alignment framework is proposed and used to examine the motivations of a set of collaborating government agencies and businesses in the pilot implementation of the Internet Payment Platform, an interorganizational, third-party hosted, e-procurement system.
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TL;DR: This study describes in detail how a geographic information systems implementation project is conducted at a local government in the United States by loosely drawing on the ‘technology enactment framework’ in conjunction with the “systems development life cycle” approach.
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TL;DR: This study suggests that offline imperatives for political organization figure prominently in the motives of establishing online linkages to other political blogs, and suggests that over time, the network becomes sparser, less integrated, and more decentralized.