Showing papers in "Government Information Quarterly in 2017"

TL;DR: A critical assessment of the often exaggerated benefits of blockchain technology found in the literature is presented and a shift from a technology-driven to need-driven approach in which blockchain applications are customized to ensure a fit with requirements of administrative processes is pleaded.

TL;DR: A unified model of e-government adoption (UMEGA) is developed and validated using data gathered from 377 respondents from seven selected cities in India, indicating that the proposed unified model outperforms all other theoretical models, explaining the highest variance on behavioral intention, acceptable levels of fit indices, and significant relationships for each of the seven hypotheses.

TL;DR: Survey of citizens in Taiwanese cities that had all participated in the Intelligent Community Forum smart city campaigns at least once reveal that citizens are willing to accept and use ICT-based smart city services if the services are designed with innovative concepts that secure their privacy and offer a high quality of services.

TL;DR: A thorough analysis of the attributes of two living labs concludes that living labs provide the opportunity for public agencies to meet with private sector organizations and thus function as innovation intermediaries, and scalability and sustainability are the main problems living labs encounter as open innovation intermediary.

TL;DR: A Democratic Activity Model of Open Data Use is developed, illustrated by an exploratory qualitative multiple case study outlining three democratic processes: monitorial, deliberative and participatory, which finds that each type of democratic process requires a different approach and open data design.

TL;DR: This paper discusses the challenges in framing policy on cybersecurity and offers strategies for better communicating cybersecurity and presents evidence-based framing strategies which can help to increase societal and political awareness of cybersecurity and put the issues in perspective.

TL;DR: The sentiment of tweets by the two main presidential candidates, Hillary Clinton and Donald Trump, along with almost 2.9 million tweets by Twitter users during the 2016 US Presidential Elections was investigated to evaluate how accurately Twitter represented the public opinion and real world events of significance related with the elections.

TL;DR: A framework for facilitating organizational learning through social media text analytics to enhance citizen-centric public service quality is developed and new insights generated from the case study suggest the framework's usefulness in showing more promising directions for government's double-loop learning Through social media platforms to enhance public servicequality.

TL;DR: A comprehensive review of government social media literature in the e-government, the Information Systems, and the public administration research fields is mapped and a framework to frame relationships between the six focus categories of context, user characteristics, user behavior, platform properties, management, and effects is proposed.

TL;DR: This study combines different bibliometric tools to analyse the evolution of the cognitive structure of this research topic, allowing us to discover the dynamics over different years and detecting the most prominent, productive, and highest-impact subfields.

TL;DR: It is posited how systemic use of big data analytics embedded into critical processes enables the government to co-create public values with citizens through 311 on-demand services, indicating the importance of creating a culture of analytics driven by strong political leadership.

TL;DR: This research addresses research gaps by exploring the relationship between different types of e-government service and social media adoption by small local governments by using original survey and census data of local governments in Nebraska to find that transaction services are associated with the adoption of Facebook while information services are related to the adopted of Twitter.

TL;DR: Overall, results indicate portals are in a very early stage of development and need a great deal of work to improve user help and analysis features as well as inclusion of features to help citizens understand the data, such as more charting and analysis.

TL;DR: A literature review from diverse sources, including e-government, business, human-computer interaction, social psychology and human communication, is conducted to develop a typology of government communication on social media and presents a classification scheme with 12 specific categories.

TL;DR: This paper investigates how open data together with simple and standardised elaborations and innovative visualisation techniques may be used to provide new and updated services to citizens and communities: free and readily available services based on the wealth of information ‘owned' by local governments.

TL;DR: A grounded theoretical model consists of sixteen sub-categories, five main categories and one core category (e-Government cloud adoption) and explore the factors' influence mechanism shows that technology driving, cloud provider support, environmental stimulus, organizational readiness and cloud trust play significant roles in e- government cloud adoption.

TL;DR: This systematic literature review sought to capture, classify, appraise and synthesize relevant evidence from four international research databases and gray literature about how public sector health organizations are using social media for e-Government.

TL;DR: Evaluation of a novel method of promoting and supporting open innovation in the public sector through social media monitoring reveals its capabilities and strengths, and at the same time its problems and weaknesses as well, and also ways/interventions for addressing the latter.

TL;DR: An Open Data Portal Quality (ODPQ) framework that enables end-users to easily and in real-time assess/rank open data portals and reveals that today's organizations do not pay sufficient heed to the management of datasets, resources and associated metadata that they are currently publishing on their portal.

TL;DR: In this paper, the authors investigate the role played by open data policy and dedicated open data portal investment as predictors of ODP service capability improvements over time in Australia's largest cities.

TL;DR: A structured approach to the application of the platforms that underpin GaaP is offered, encompassing not only their technical architecture, but also the other essential aspects of market dynamics and organisational form, incorporating the various dimensions that characterise business models based on digital platforms.

TL;DR: The case study indicates the criticality of social media policy governance networks in empowering the lead agencies and citizens to coproduce disaster communication public services.

TL;DR: The diverse issues that are engendered when implementing open innovation in the public sector, and the IT that can facilitate such initiatives are explored, along with several useful directions for future research including conducting domain-specific studies, examining the use of tools beyond social media, and expanding the existing set of research methods and theoretical foundations.

TL;DR: Findings indicate that municipalities with less financial autonomy, run by male mayors, with a larger number of consecutive terms in office, and smaller margins of victory in local elections display lower levels of transparency.

TL;DR: Investigating attitudinal and cognitive aspects of user conversations on government-managed social media accounts shows that interactions on social media are mostly non-dialogical and non-creative in nature, and characterised by homophily and polarisation, even though users perceive their interactions as deliberative.

TL;DR: This study uses the example of the recent rise of the sharing economy, as manifested by Airbnb, and presents qualitative evidence suggesting that higher-tier governments are relatively more favorable to such sharing services than lower-tier (local or city) governments.

TL;DR: The prevalence and growth of ICTs used by municipalities ranging in population from 25,000 to 250,000 from 2010 to 2014 and how those rankings have changed over the four-year period are examined.

TL;DR: Findings reveal the imperative of democratic political culture orientation of ordinary citizens in developing positive attitude towards the acceptance and use of e-democracy system while political awareness, political efficacy, and recruitment networks are found to be significant predictors of intention to use e- democracy.

TL;DR: A multi-dimensional digital divide with demographic, social-economic, and locational factors affecting e-government users' Internet experience, their access to computing facilities and their e- government experience is demonstrated.

TL;DR: It is argued that next to general requirements: the authors also need to collect context-specific user requirements for open data platforms, thereby connecting data, users and societal issues and can be used to guide government agencies and designers in efforts to develop open data Platforms that actually meet the needs of citizens.