Journal ArticleDOI
Promoting open innovation in the public sector through social media monitoring
TLDR
Evaluation of a novel method of promoting and supporting open innovation in the public sector through social media monitoring reveals its capabilities and strengths, and at the same time its problems and weaknesses as well, and also ways/interventions for addressing the latter.About:
This article is published in Government Information Quarterly.The article was published on 2017-01-01. It has received 91 citations till now. The article focuses on the topics: Public sector & New public management.read more
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Open Innovation: The New Imperative for Creating and Profiting from Technology
Journal ArticleDOI
Transforming the communication between citizens and government through AI-guided chatbots
TL;DR: This paper presents a novel approach, as well as the architecture of an ICT platform supporting it, for the advanced exploitation of a specific AI technology, namely chatbots, in the public sector in order to address a crucial issue: the improvement of communication between government and citizens.
Journal ArticleDOI
Social media and innovation: A systematic literature review and future research directions
TL;DR: In this article, a systematic literature review was conducted to identify research trends and gaps in the field, conceptualize current paradigmatic views and therein provide clear propositions to guide future research.
Journal ArticleDOI
Mapping government social media research and moving it forward: A framework and a research agenda
Rony Medaglia,Lei Zheng +1 more
TL;DR: A comprehensive review of government social media literature in the e-government, the Information Systems, and the public administration research fields is mapped and a framework to frame relationships between the six focus categories of context, user characteristics, user behavior, platform properties, management, and effects is proposed.
Journal ArticleDOI
What followers are saying about transformational leaders fostering employee innovation via organisational learning, knowledge sharing and social media use in public organisations?
Naseer Abbas Khan,Ali Nawaz Khan +1 more
TL;DR: It is demonstrated that public sector leaders undertaking the transformational role and encouraging followers to use organisational learning, knowledge sharing and social media can help facilitate employee innovation in the public sector.
References
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Case Study Research: Design and Methods
TL;DR: In this article, buku ini mencakup lebih dari 50 studi kasus, memberikan perhatian untuk analisis kuantitatif, membahas lebah lengkap penggunaan desain metode campuran penelitian, and termasuk wawasan metodologi baru.
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Diffusion of Innovations
TL;DR: A history of diffusion research can be found in this paper, where the authors present a glossary of developments in the field of Diffusion research and discuss the consequences of these developments.
Journal ArticleDOI
Dilemmas in a general theory of planning
TL;DR: The search for scientific bases for confronting problems of social policy is bound to fail, becuase of the nature of these problems as discussed by the authors, whereas science has developed to deal with tame problems.
Journal ArticleDOI
Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance
TL;DR: In this paper, the authors draw on the social and behavioral sciences in an endeavor to specify the nature and microfoundations of the capabilities necessary to sustain superior enterprise performance in an open economy with rapid innovation and globally dispersed sources of invention, innovation, and manufacturing capability.