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Showing papers in "Journal of Business Research in 1996"


Journal ArticleDOI
TL;DR: In this paper, a profile of the ecologically conscious consumer was developed from the responses of 582 adult consumers to a nationwide survey (n = 1,302), and the consumers' belief that they, as individuals, can help solve environmental problems (perceived consumer effectiveness) was found to be the best predictor of ECCB.

1,386 citations


Journal ArticleDOI
TL;DR: It is argued that research in the entrepreneurial context could benefit by providing a theorybased rationale for examining the given dimension(s), including multiple dimensions of performance where possible, and including consideration of several critical control variables such as industry, age, and size of the firm.

1,095 citations


Journal ArticleDOI
TL;DR: In this article, the authors report an empirical study of 158 manufacturing and 117 services firms in Australia to examine the influence of market orientation on innovation characteristics and performance, and find that market orientation has significant relationships with innovation characteristics such as innovation-marketing fit, product advantage, and interfunctional teamwork but not with product newness and innovation-technology fit.

833 citations


Journal ArticleDOI
TL;DR: In this paper, the authors examined the relationship among brand familiarity, confidence in brand evaluations, brand attitudes, and purchase intention, and found that familiarity with a brand influences a consumer's confidence toward the brand, which in turn affects his/her intention to buy the same brand.

620 citations


Journal ArticleDOI
TL;DR: In this article, the authors investigate employee performance cues within a hotel service environment, and find that front desk, housekeeping, and parking employee performance have significant effects on perceived quality, whereas front desk and room service employee performance has significant effect on perceived value.

560 citations


Journal ArticleDOI
TL;DR: In this article, the authors hypothesize that consumers' willingness to purchase counterfeit products is positively related to product performance expectations and negatively related to attitudes toward lawfulness, and that extrinsic cues determine willingness to buy a counterfeit.

450 citations


Journal ArticleDOI
TL;DR: In this paper, the impact of the intensity of a moral issue on two important components of marketing ethics decisions: perceptions of an ethical problem and intentions were investigated, and it was hypothesized that the influences of the different aspects of moral intensity on a marketer's ethical perceptions and intentions would be positive.

420 citations


Journal ArticleDOI
TL;DR: In this article, the authors present the results of a survey of 159 owner-managed companies in England, which explores the effectiveness of personal networks in terms of firm performance and growth.

404 citations


Journal ArticleDOI
TL;DR: In this article, the authors present an integrated model of organizational buying behavior that combines the propositions of the original three works and incorporates several new constructs that have emerged over the past 25 years.

373 citations


Journal ArticleDOI
TL;DR: The relationship quality literature is reviewed and an analysis of a survey of financial services consumers using a relatively new technique called artificial neural network analysis (ANNA) is presented, used to investigate the potential determinants of relationship quality.

326 citations


Journal ArticleDOI
TL;DR: In this article, the authors investigated the impact that specific anchor stores and other physical characteristics of shopping centers have on the image consumers possess for shopping centers, and through image, on indicators of shopping center patronage, such as the aggregate consideration and the share of choice.

Journal ArticleDOI
TL;DR: In this paper, the concept of entrepreneurial intensity (EI) is introduced to capture both the degree and amount of entreneurship evidenced within a given organization, and it is hypothesized that levels of EI are significantly associated with measures of company performance.

Journal ArticleDOI
TL;DR: In this article, a structural equations approach is used on a sample of 375 mall consumers to test relevant hypotheses and the results of the study suggest that consumer emotions have a "dual" impact.

Journal ArticleDOI
TL;DR: This article developed a typology of businesses based on multiple dimensions of innovation and examined their marketing strategies and performance, finding that innovative types have different marketing orientations and performance levels, some of which confirm findings based on other typologies.

Journal ArticleDOI
TL;DR: In this article, the authors introduce the concept of the entrepreneurial system, i.e., the complexity and diversity of actors, roles, and environmental factors that interact to determine the entrepreneurial performance of a region or locality.

Journal ArticleDOI
TL;DR: The results of a large-scale content analysis of 18 leading business journals covering the 22-year time period 1970 to 1991 show published replication and extension research is uncommon in the business disciplines as discussed by the authors.

Journal ArticleDOI
TL;DR: In this article, the authors examined the relationship between opportunism and participative communication in a fast-food restaurant chain and found a positive relationship between the two variables and the satisfaction of franchisees.

Journal ArticleDOI
TL;DR: In this article, the authors explored the impact of a proposed new construct "perceived importance of an ethical issue" (PIE) on the ethical decision-making process and found that it produced a significant and substantial impact on both ethical judgment and behavioral intention.

Journal ArticleDOI
TL;DR: In this article, an analysis of manufacturers was undertaken to examine the adoption of logistics process innovation, and a typology of innovation was created on innovation cost and radicalness, which revealed that size and environmental uncertainty directly predict expensive, radical but not low-cost, incremental innovation.

Journal ArticleDOI
TL;DR: In this article, a model is developed and tested that posits work-family conflict as a partial mediator of the role stress-job satisfaction relationship, and the results suggest that increased role conflict and role ambiguity diminish job satisfaction both directly and indirectly, such that the true effect of these important role constructs may not be understood without a consideration of work/family conflict.

Journal ArticleDOI
TL;DR: In this article, a reanalysis of data reported in another context is presented, which replicates both the age-related preference peak and the nostalgic shift due to attitude toward the past, and suggests the possibly dramatic implications that such findings might carry for the formulation of marketing strategy in the areas of entertainment, the arts, and other media related offerings.

Journal ArticleDOI
TL;DR: In this article, a theoretical framework for the study of organizational learning in marketing channels is developed based on the degrees of learning subprocesses and the cognitive levels of learning, which can help explain how marketing channels remember what they have learned.

Journal ArticleDOI
TL;DR: In this paper, the applicability of the components of the disconfirmation model and the relationships among these components are explored. But, the authors do not consider the influence of affect on performance evaluations.

Journal ArticleDOI
TL;DR: In this paper, the authors consider how symbolic acts, such as those emphasized by Wal-Mart, affect retail store choice and find that being identified as having a strong community reputation not only directly affected store choice, but also moderated the effect of other determinant price, value, and location attributes.

Journal ArticleDOI
TL;DR: A “shift of information technology” model illustrating three types of marketing systems is presented, providing a practical method for practitioners to identify their need for integrated marketing and communications and the speed with which the integration must occur.

Journal ArticleDOI
TL;DR: In this paper, the authors identify the components of the person-object relationship and integrate into a structural model the main dimensions of the durable relationship that results from the interaction between a consumer and a product or service through cumulative consumption experiences.

Journal ArticleDOI
TL;DR: Integrated marketing communications (IMC) is, to a large extent, a false issue as discussed by the authors, given that few scholars or practitioners would argue for non-integrated communications.

Journal ArticleDOI
TL;DR: In this article, a literature review yielded 77 empirical studies of international tourism demand, which collectively reported 10,078 demand coefficients and the majority of the coefficients were in the form of demand elasticities, and estimates of income and price elasticities represented a substantial portion of the wide variety of demand determinants studied.

Journal ArticleDOI
TL;DR: In this article, the authors studied factors underlying the performance of foreign joint ventures in China and found that with the exception of product/industry, control, and location, the factors used in this study are significantly related to performance.

Journal ArticleDOI
TL;DR: In this article, an analysis of the content and process of turnaround strategies in smaller manufacturing firms is presented, and successful short-term strategies for performance turnaround are identified through logistic regression, profile analysis, and univariate t-tests.