Showing papers in "Tourism Management in 1995"

TL;DR: In this paper, the authors discuss the need for cultural and heritage facilities to look carefully at their operating policies and practices to focus on issues such as customer service, partnerships and packaging opportunities and to be open to entrepreneurial approaches while continuing to meet their heritage preservation and education mandates.

TL;DR: This article reviewed a variety of the definitions given to the term "ecotourism", and presented them as a continuum where, at one pole, all tourism can be viewed as ecotourist and, at the other, no tourism could be seen as eco-tourism.

TL;DR: In this paper, the authors highlight some of the potential uses of VR within the tourism industry, but also address the realistic shortcomings of VR technology, to determine when and whether VR is likely to offer the potential it promises.

TL;DR: The much hyped concept of virtual reality (VR) is becoming talked about in tourism circles: as a possible threat to the travel industry, as a means of reducing the negative impacts of tourism and as a marketing tool to increase a destination's appeal.

TL;DR: In this article, the authors examined the relationship between Islam, hospitality and the notion of tourism and found that Islam does not reject tourism per se, however, the nature of tourism development in Egypt, and especially in Upper Egypt, has led to acts of violence by Muslim groups.

TL;DR: In this paper, the authors consider the relationship between tourism development and the community dynamic and suggest that the control of tourism by players within the community and the pressure to increase visitor numbers could seek to widen community differences as well as creating another destination stereotype.

TL;DR: In this article, the authors examined the nature of political boundaries in the context of tourism and examined the tendency of various types of international frontiers and their associated environments to attract significant tourist numbers.

TL;DR: The dominant approach to sustainable tourism is technical, rational and scientific as discussed by the authors, and this has eclipsed the emergence of an ethical response in the past few decades in the tourism industry.

TL;DR: In this article, the authors report findings from two studies of tourists aged over 55 and highlight the role of their past experience in determining holiday choice, and their loyalty to, in this case, Majorca, arguing that conversations are an excellent research methodology for revealing the confusions and ambiguities involved in holiday-taking.

TL;DR: This paper analyzed the quality of tourism employment using Hawaii as a case example and found that the major source of service occupations is food and beverage operations, which, in the majority of establishments, have residents as customers and as such is not unique to tourism.

TL;DR: The authors provides an analytical overview of the steps a variety of US cities are taking, such as developing a new brand image, refurbishing run-down areas, touting for conference business, building shopping malls and creating "carousal" zones, to promote tourism.

TL;DR: In this paper, a multi-attribute model was chosen to study the tourists' expectations and perceptions of the tour leader's performance during the service encounter and to investigate how important the tour leaders' performance during service encounter was in the overall perception of tour.

TL;DR: In this article, the authors examined a case study of the Cypriot government's recent efforts to introduce alternative tourism as a rural development strategy in the Akamas peninsula in Cyprus.

TL;DR: In this article, a survey of attitudes towards different environments including other countries, children of ages 7-11, from a variety of backgrounds, were interviewed in order to discover their attitudes to the experiences of travel and to their experience and perceptions of different holiday destinations.

TL;DR: In this article, the authors focus on the attraction basis of tourism, and address the neglected issue of latent demand for visits to museums and other heritage attractions, and propose a model, the "columnar" model, to segment latent demand.

TL;DR: The authors investigated the stressors experienced by 102 front-line attraction personnel in 14 Australian tourist settings and found that although certain structural characteristics of the employee's job caused stress, management and management behaviour was the principal source of stress for respondents.

TL;DR: It is suggested that for future research the techniques be applied to volunteers rather than trained interpretive staff, but even so, the measure of communication competency does present opportunities for staff training and monitoring.

TL;DR: A zoning plan for the Angkor region focuses on promoting sustainable development of natural and cultural resources as discussed by the authors, attemps to achieve a balance between strict protection of archaeological sites and planned development of tourism and urban and rural development in a support zone.

TL;DR: The planning of the 1992 Winter Olympics took account of potential direct adverse impacts on the environment, but was not without its critics as mentioned in this paper, and secondary and longer-term impacts include some effects which were not foreseen, whereas others were already occurring.

TL;DR: The authors argue that more attention should be paid to tourism's past in non-western societies and cultures and to the more ordinary and routine practices of a wider cross-section of the population.

TL;DR: In this paper, a Montserrat Heritage Trail network is proposed as the centrepiece of this ecotourism product, while various marketing and institutional initiatives are recommended to augment an already unconventional tourism product emphasizing low-density residential tourism.

TL;DR: In this paper, an interactive-opportunity model is proposed to transform the convention-host city relationship through the use of case studies, and a sociological perspective demonstrates how interaction benefits (rather than merely economic benefits) can transform the relationship.

TL;DR: In this paper, a conjoint choice experiment approach was used to model urban tourists' choice of activity packages for a weekend in Paris, where shopping and sightseeing were the activities evaluated most positively.

TL;DR: This paper explored contemporary management practices in a selection of hotels in Australia and Singapore in an effort to examine common and disparate themes within diverse national, cultural, social, and labour market environments.

TL;DR: In this article, the authors explored the study of business strategy in the field of tourism and found that little or no research work has addressed the strategy-making processes of tourism firms, and that tourism researchers have used the word "strategy" rather casually.

TL;DR: In this paper, the authors argue that a combination of techniques should be employed in order to facilitate a more meaningful dialogue between analysts and those responsible for tourism management decisions, and propose an approach to forecasting and strategic planning being developed by the Australian Tourist Commission.

TL;DR: In this article, the authors analyzed tourist flows within Europe and found that the geographical pattern of tourist-destination and tourist-generating areas becomes clear and this allows for a realistic assessment of the position and potentials of particular destination areas within the European tourism market, where competition is no longer between countries but between regions.

TL;DR: In this paper, the authors argue that budget hotels represent an innovative hospitality product concept and that the key to their commercial success lies in a purpose-designed service product formula, and why the product is proving particularly successful in pulling customers down from the full-service segment, and up from inexpensive accommodation.

TL;DR: In this article, a review of recent developments in the resort industry with respect to the environmental challenges the industry is facing today is presented, showing that only those resorts which recognize the changes occurring in the market place and "proactively" responding to these changes will continue to be successful in the future.

TL;DR: In this article, it has been suggested that tourism businesses lag behind manufacturing firms in the use of strategic planning, and it is hypothesized that strategic planning procedures adopted by tourism firms are of equal sophistication to those used by manufacturing firms.