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Basics of qualitative research : grounded theory procedures and techniques
Anselm L. Strauss,Juliet Corbin +1 more
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In this article, the authors discuss the uses of literature and open coding techniques for enhancing theoretical sensitivity of theoretical studies, and give guidelines for judging a grounded theory study.Abstract:
Introduction Getting Started Theoretical Sensitivity The Uses of Literature Open Coding Techniques for Enhancing Theoretical Sensitivity Axial Coding Selective Coding Process The Conditional Matrix Theoretical Sampling Memos and Diagrams Writing Theses and Monographs, and Giving Talks about Your Research Criteria for Judging a Grounded Theory Studyread more
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Qualitative Research Designs: Selection and Implementation
TL;DR: The authors provided a detailed discussion about five qualitative approaches (i.e., narrative research, case study research, grounded theory, phenomenology, and participatory action research) as alternative qualitative procedures useful in understanding test interpretation.
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Relational Benefits in Services Industries: The Customer’s Perspective:
TL;DR: In this paper, the authors examined the benefits customers receive as a result of engaging in long-term relational exchanges with service firms and found that consumer relational benefits can be categorized into three distinct benefit types: confidence, social, and special treatment benefits.
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Consensual Qualitative Research: An Update
Clara E. Hill,Sarah Knox,Barbara J. Thompson,Elizabeth Nutt Williams,S. Hess,Nicholas Ladany +5 more
TL;DR: The authors concluded that CQR is a viable qualitative method and suggest several ideas for research on the method itself and made recommendations for modifications of the method.
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Managing the transition from products to services
Rogelio Oliva,Robert Kallenberg +1 more
TL;DR: In this article, a study of 11 capital equipment manufacturers developing service offerings for their products is presented, focusing on identifying the dimensions considered when creating a service organization in the context of a manufacturing firm, and successful strategies to navigate the transition.
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Relations between work group characteristics and effectiveness: implications for designing effective work groups
TL;DR: In this paper, five common themes were derived from the literature on effective work groups, and then characteristics representing the themes were related to effectivness criteria, including productivity, employee satisfaction, and manager judgments.