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Cocreating IT value: new capabilities and metrics for multifirm environments
Varun Grover,Rajiv Kohli +1 more
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This introductory article frame the discussion of cocreating IT value through four layers of relational arrangement between firms, describe the papers in the special issue with respect to this framework, and briefly describe an agenda for research in this important area.Abstract:
Most research on IT value has been from the vantage point of a single firm. Multifirm studies have largely been dyadic and emphasize transaction costs over cocreation of value. Contemporary environments involve IT investments being made by multiple companies in cooperative, platform-based, and relational arrangements where the objective is to cocreate value. If IT serves as a tool, an output, or is instrumental in generating this cocreated value, then it falls within the cocreation domain of this special issue. In this introductory article, we frame the discussion of cocreating IT value through four layers of relational arrangement between firms, describe the papers in the special issue with respect to this framework, and briefly describe an agenda for research in this important area.read more
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Service innovation in the digital age: key contributions and future directions
TL;DR: In this article, the authors bring together some of the latest scholarship from the marketing and information systems disciplines to advance theoretical developments on service innovation in a digital age, which challenges us to question conventional approaches that construe service as a distinctive form of socioeconomic exchange and to reconsider what service means and thus how service innovation may develop.
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Value co-creation: concept and measurement
Kumar Rakesh Ranjan,Stuart Read +1 more
TL;DR: This work conducts a rigorous review of the diverse scholarly literature on VCC, utilizing the results from this review to isolate the two main theoretical dimensions of VCC and expose the three conceptual elements which underlie each dimension.
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What is co-creation? An interactional creation framework and its implications for value creation
Venkat Ramaswamy,Kerimcan Ozcan +1 more
TL;DR: This work develops a definition of co-creation as enactment of interactional creation across interactive system-environments (afforded by interactive platforms) entailing agencing engagements and structuring organizations, and introduces the concept of value-in-interactional creation.
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Digital innovation strategy: A framework for diagnosing and improving digital product and service innovation
Daniel Nylén,Jonny Holmström +1 more
TL;DR: In this paper, the authors present a managerial framework that supports firms in handling digital innovation, focusing on five key areas: user experience, value proposition, digital evolution scanning, skills, and improvisation.
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Strategic IT alignment: twenty-five years on
TL;DR: All research streams can trace their lineage to an initial paper or series of papers and the information systems field – despite its relative youthfulness – can point to examples of seminal research by Davis (1989) on technology acceptance or Brynjolfsson and Hitt (1996) on information technology payoffs as the foundation of whole new areas of research.
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Absorptive capacity: a new perspective on learning and innovation
TL;DR: In this paper, the authors argue that the ability of a firm to recognize the value of new, external information, assimilate it, and apply it to commercial ends is critical to its innovative capabilities.
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Competitive Strategy: Techniques for Analyzing Industries and Competitors
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The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage
Jeffrey H. Dyer,Harbir Singh +1 more
TL;DR: In this paper, the authors argue that an increasingly important unit of analysis for understanding competitive advantage is the relationship between firms and identify four potential sources of interorganizational competitive advantage: relation-specific assets, knowledge-sharing routines, complementary resources/capabilities, and effective governance.
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Competitive Strategy: Techniques for Analyzing Industries & Competitors
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Orchestrating Innovation Networks
Charles Dhanaraj,Arvind Parkhe +1 more
TL;DR: In this paper, the authors propose that hub firms orchestrate network activities to ensure the creation and extraction of value, without the benefit of hierarchical authority, and reject the view of network members as inert entities that merely respond to inducements and constraints arising from their network ties.
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