Creating service modules for customising product/service systems by extending DSM
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TLDR
In this paper, a new practical method that supports designers to create service modules by extending the DSM (Design Structure Matrix) is proposed, which has been applied to existing PSSs by an elevator manufacturer.About:
This article is published in CIRP Annals.The article was published on 2017-01-01 and is currently open access. It has received 45 citations till now. The article focuses on the topics: Service (business).read more
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Integrating QFD for product-service systems with the Kano model and fuzzy AHP
TL;DR: The paper proposes a systematic procedure for the development of Product-Service Systems by focusing on the analysis of customer requirements, and the selection of those that can practically enhance the offerings’ value, augmented by means of the Kano model.
Journal ArticleDOI
PSS modularisation: a customer-driven integrated approach
TL;DR: A practical methodology to support manufacturers in designing services related to the proper functioning of their products fulfilling customers’ needs and expectations, based on the synergic use of Quality Function Deployment for PSS, Axiomatic Design and the service blueprint tools.
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A BIM-based PSS Approach for the Management of Maintenance Operations of Building Equipment
TL;DR: The study aims at integrating BIM based approaches in a PSS context for the improvement of the management of maintenance operations of building equipment, and highlighted the benefits that can be achieved, especially in terms of reduced periods of equipment unavailability, reduced costs and augmented customer satisfaction.
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A practical ANP-QFD methodology for dealing with requirements’ inner dependency in PSS development
Mario Fargnoli,Nicolas Haber +1 more
TL;DR: The proposed methodology based on the analysis of the market demand and customer requirements by means of the Quality Function Deployment for Product Service System (QFDforPSS) and the Analytic Network Process (ANP) methods can be valuable for theory development and also for practitioners in the PSS field.
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Urban production: State of the art and future trends for urban factories
TL;DR: In this paper, the authors explore key technologies and methods, enabling production in cities and requirements to expand and support the urban factory concept, highlighting the opportunity that urban factories provide to deliver better, more customizable products at a lower cost, lower environmental impact and shorter lead-time.
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Journal ArticleDOI
Industrial Product-Service Systems—IPS2
TL;DR: In mechanical engineering and plant design, product-related services are usually considered as an add-on to the actual product as mentioned in this paper, which is a paradigm shift from the separated consideration of products and services to a new product understanding consisting of integrated products and Services.
Book
Design Structure Matrix Methods and Applications
TL;DR: Design Structure Matrix (DSM) as mentioned in this paper is a straightforward and flexible modeling technique that can be used for designing, developing, and managing complex systems, which can be applied to complex issues in health care management, financial systems, public policy, natural sciences, and social systems.
Journal ArticleDOI
Life cycle oriented design of technical Product-Service Systems
TL;DR: A process for the systematic design of product related technical services is introduced that upon its modularization represents a promising starting point for linkage with corresponding product design processes.
Journal ArticleDOI
Product Variety Management
Hoda A. ElMaraghy,Günther Schuh,Waguih ElMaraghy,Frank T. Piller,Paul Schönsleben,Mitchell M. Tseng,Alain Bernard +6 more
TL;DR: In this paper, the authors discuss the challenges of managing product variety throughout the entire product life cycle, and the effective co-development of variants and their manufacturing systems to ensure economic sustainability.
Journal ArticleDOI
Assembly system design and operations for product variety
S.J. Hu,Jeonghan Ko,L. Weyand,Hoda A. ElMaraghy,Terje K. Lien,Yoram Koren,Helmut Bley,George Chryssolouris,Nabil Nasr,Moshe Shpitalni +9 more
TL;DR: A review of the state of the art research in the areas of assembly system design, planning and operations in the presence of product variety is presented in this article, where methods for assembly representation, sequence generation and assembly line balancing are reviewed and summarized.
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