Journal ArticleDOI
Developing usable Web sites : a review and model
TLDR
It is argued that some of the limitations in terms of resources and skills inherent in the small‐scale in‐house development environment can be overcome through the adoption of an informal Web site development model and suitable usability methods.Abstract:
The number and range of organisations developing a Web site is growing rapidly. Many of these Web sites are developed in‐houseeven though the skills and resources required for developing a successful site may not be available. It is argued that some of the limitations in terms of resources and skills inherent in the small‐scale in‐house development environment can be overcome through the adoption of an informal Web site development model and suitable usability methods. Presents an informal development model synthesised from a review of development case studies and published Web research literature. This model identifies the main stages and tasks of development. A review of information gathering and usability methods currently being employed is integrated into the model. The importance of understanding user and information provider needs is discussed. A number of common usability methods are then examined in greater detail. The appropriateness of the model and methods for the small‐scale in‐house development environment is considered.read more
Citations
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Journal ArticleDOI
Progress in information technology and tourism management: 20 years on and 10 years after the Internet - the state of eTourism research.
Dimitrios Buhalis,Rob Law +1 more
TL;DR: A review of the published articles on eTourism in the past 20 years can be found in this article, where a wide variety of sources, mainly in the tourism literature, are used to comprehensively review and analyze prior studies in the context of Internet applications to tourism.
Journal Article
An integrative approach to the assessment of e-commerce quality
Stuart J. Barnes,Richard Vidgen +1 more
TL;DR: The application of a new version of WebQual to Internet bookstores: Amazon, BOL, and the Internet Bookshop is reported on.
Journal ArticleDOI
Usability evaluation methods for the web: A systematic mapping study
TL;DR: A systematic mapping study was performed to assess the UEMs that have been used by researchers to evaluate Web applications and their relation to the Web development process, which provided a framework in which new research activities can be more appropriately positioned and from which useful information for novice usability practitioners can be extracted.
Journal ArticleDOI
Analysis and Classification of Multi-Criteria Recommender Systems
TL;DR: A set of dimensions that distinguish, describe and categorize multi-criteria recommender systems are identified, based on existing taxonomies and categorizations, which are integrated into an overall framework that is used for the analysis and classification of a sample of existing multi-CriteriaRecommender systems.
Journal ArticleDOI
Improving the quality of online presence through interactivity
Kuanchin Chen,David C. Yen +1 more
TL;DR: This study empirically validated Ha and James' five interactivity dimensions and their relationship to design quality and suggested that the playfulness, connectedness, and reciprocal communication dimensions are important predictors of web site quality.
References
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Book
Usability Engineering
TL;DR: This guide to the methods of usability engineering provides cost-effective methods that will help developers improve their user interfaces immediately and shows you how to avoid the four most frequently listed reasons for delay in software projects.
Book
Information Seeking in Electronic Environments
TL;DR: This chapter discusses the continuing evolution of information seeking and its role in the development of knowledge, skills, and attitudes in the rapidly changing electronic environments.
Book
Information Architecture for the World Wide Web
TL;DR: Information Architecture for the World Wide Web is a guide to how to design Web sites and intranets that support growth, management, and ease of use for Webmasters, designers, and anyone else involved in building a Web site.
Journal ArticleDOI
RMM: a methodology for structured hypermedia design
TL;DR: The Relationship Management Data model (RMDM) and the Relationship Management (RMM) methodology are presented and design activities are addressed within the first three steps of the methodology.
Journal ArticleDOI
HDM—a model-based approach to hypertext application design
TL;DR: The paper presents HDM (Hypertext Design Model), a first step towards defining a general purpose model for authoring-in-the-large, and the central advantages of HDM in the design and practical construction of hypertext applications is that the definition of a significant number of links can be derived automatically from a conceptual-design level description.