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Exploration of factors affecting the use of Web 2.0 for knowledge sharing among healthcare professionals: an Indian perspective

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TLDR
Attitude toward KS using Web 2.0 was found to be positively related to self-efficacy and reciprocity, and face and reputation were found to moderate the relationship between attitude and intention to share knowledge while the moderating effect of rewards was finding to be insignificant.
Abstract
This study aims to explore knowledge sharing (KS) attitudes and intention of healthcare professionals in India through the use of information and communication technology platforms such as Web 2.0. The research specifically focuses on individual motivators such as the face, reputation and reciprocity, which, to an extent, are influenced by indigenous culture.,The study uses a cross-sectional survey design to collect data. A sample of 207 was obtained from professionals working in healthcare in India. The data were analyzed using the partial least square-structural equation modeling.,The results confirmed that attitude toward KS leads to the intention to share knowledge. Attitude toward KS using Web 2.0 was found to be positively related to self-efficacy and reciprocity. Furthermore, face and reputation were found to moderate the relationship between attitude and intention to share knowledge while the moderating effect of rewards was found to be insignificant.,This study was limited to healthcare professionals in India. Knowledge workers in other industries can be considered for further studies.,This study provides useful insights into KS practices using Web 2.0 among knowledge workers. Particularly it emphasizes the individual motivators, which can be manipulated by Web 2.0 designers to nurture a positive attitude toward KS and to encourage user’s participation.,The study investigates, using an integrated theoretical framework, how certain factors act as a motivator or a barrier for sharing knowledge using Web 2.0. in the specific cultural context of healthcare professionals in India.

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Citations
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References
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Knowledge sharing behavior of physicians in hospitals

TL;DR: Choi et al. as discussed by the authors investigated the factors affecting physician's knowledge sharing behavior within a hospital department by employing existing theories, such as the theory of reasoned action (TRA) and planned behavior (TPB), and found that the TPB model appeared to be superior to TRA in explaining physicians' intention to share knowledge.
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To give or to receive? Factors influencing members' knowledge sharing and community promotion in professional virtual communities

TL;DR: The results suggested that norm of reciprocity, interpersonal trust, knowledge sharing self-efficacy, and perceived relative advantage were significant in affecting knowledge sharing behaviors in PVCs.
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WEB 2.0 implications on knowledge management

TL;DR: Whether using WEB 2.0 concepts and tools can yield better assimilation of knowledge management in organizations can be investigated in order to learn.
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When Groups Consist of Multiple Nationalities: Towards a New Understanding of the Implications

TL;DR: In this article, the authors establish a conceptual understanding of the implications of multinational composition for group functioning and the association between corporate policies and the use of MNGs, and close the paper with a proposed research agenda on multinational groups.
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Knowledge sharing in online health communities: A social exchange theory perspective

TL;DR: This study of OHCs reveals that personal benefits promote knowledge sharing and costs prohibit it, and the impacts vary between general knowledge and specific knowledge sharing.
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