Journal ArticleDOI
Factors affecting ERP system implementation effectiveness
TLDR
A conceptual framework is introduced that investigates the way that human inputs are linked to communication effectiveness, conflict resolution and knowledge transfer in the ERP consulting process, as well as the effects of these factors on ERP system effective implementation.Abstract:
Purpose – Enterprise resource planning (ERP) systems enhance productivity and working quality by offering integration, standardization and simplification of multiple business transactions. The present study seeks to introduce a conceptual framework that investigates the way that human inputs (top management, users, external consultants) are linked to communication effectiveness, conflict resolution and knowledge transfer in the ERP consulting process, as well as the effects of these factors on ERP system effective implementation.Design/methodology/approach – The examination of the proposed conceptual framework was made with the use of a newly developed questionnaire. The questionnaire was distributed to a group of 361 Greek companies that have implemented an ERP system. Information technology (IT) managers were selected as the key respondents of the questionnaire. After the completion of the four month research period (September to December 2008), 108 usable questionnaires were returned (response rate=31 ...read more
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The knowledge-creating company : how Japanese companies create the dynamics of innovation
TL;DR: In this article, Nonaka and Takeuchi argue that Japanese firms are successful precisely because they are innovative, because they create new knowledge and use it to produce successful products and technologies, and they reveal how Japanese companies translate tacit to explicit knowledge.
Journal ArticleDOI
Selecting The Best ERP system for SMEs using a combination of ANP and PROMETHEE methods
TL;DR: Two prevalent multi-criteria decision making techniques, Analytic Network Process (ANP) and Preference Ranking Organization Method for Enrichment Evaluations (PROMETHEE), are used in combination to better address the ERP selection problem.
Journal ArticleDOI
The impact of knowledge management processes on information systems: A systematic review
TL;DR: The main findings of this study indicate that knowledge sharing is the most frequent KM process studied, followed by knowledge acquisition and knowledge application, and questionnaire surveys were found to be the primarily relied research methods for data collection in the context of KM processes.
Journal ArticleDOI
Antecedents of ERP systems implementation success: a study on Jordanian healthcare sector
TL;DR: The purpose of this paper is to study the effect of ERP implementation success antecedents which consists of training, supportive leadership and ease of use on ERP Implementation success itself through a mediating effect of user satisfaction.
Journal ArticleDOI
ERP system implementation in large enterprises – a systematic literature review
Mahmood Ali,Lloyd Miller +1 more
TL;DR: A better understanding of ERP implementation is provided, which can be applied towards overcoming operational difficulties during the implementation process, and guidance is provided to researchers and practitioners with an insight into published research work and their findings.
References
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Structural equation modeling in practice: a review and recommended two-step approach
TL;DR: In this paper, the authors provide guidance for substantive researchers on the use of structural equation modeling in practice for theory testing and development, and present a comprehensive, two-step modeling approach that employs a series of nested models and sequential chi-square difference tests.
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Absorptive capacity: a new perspective on learning and innovation
TL;DR: In this paper, the authors argue that the ability of a firm to recognize the value of new, external information, assimilate it, and apply it to commercial ends is critical to its innovative capabilities.
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The Commitment-Trust Theory of Relationship Marketing
Robert Morgan,Shelby D. Hunt +1 more
TL;DR: Relationship marketing, established, developing, and maintaining successful relational exchanges, constitutes a major shift in marketing theory and practice as mentioned in this paper, after conceptualizing relationship relationships as a set of relationships.
Book
The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation
Ikujiro Nonaka,Hirotaka Takeuchi +1 more
TL;DR: The Knowledge Creating Company: How Japanese Companies Create the Dynamics of Innovation as mentioned in this paper The Knowledge creating company is a knowledge-creating company that creates the dynamism of the Japanese economy.
Book
The knowledge-creating company : how Japanese companies create the dynamics of innovation
TL;DR: In this article, Nonaka and Takeuchi argue that Japanese firms are successful precisely because they are innovative, because they create new knowledge and use it to produce successful products and technologies, and they reveal how Japanese companies translate tacit to explicit knowledge.