Showing papers in "Journal of Enterprise Information Management in 2011"
TL;DR: A revised technology acceptance model that integrates expectation confirmation theory to measure age differences with regard to continuance intentions towards e-shopping in Saudi Arabia is proposed and perceived usefulness, enjoyment, and subjective norms are determinants of online shopping continuance.
Abstract: The purpose of this study is to clarify the theoretical problem and identify factors that could explain the level of continuance intentions towards e-shopping. It aims to propose a revised technology acceptance model that integrates expectation confirmation theory to measure age differences with regard to continuance intentions towards e-shopping in Saudi Arabia. Design/methodology/approach: The sample (n=465) consists of 68.8 per cent women and 31.4 per cent men, 348 younger than 35 years old and 117 older than 35. A structural equation model confirms model fit. The model explains 65 per cent of the intention to continue shopping online. Findings- Perceived usefulness, enjoyment, and subjective norms are determinants of online shopping continuance. The structural weights are mostly equivalent between the young and old groups, but the regression path from subjective norms to perceived usefulness is not invariant, with that relationship being stronger for the younger respondents. Research limitations/implications- The research findings imply that usefulness and subjective norm contribute to continuance intentions to some extent, but it is enjoyment that leads to a higher level of continuance intentions. Online strategies cannot ignore either the direct or the indirect effects on continuance intentions in Saudi Arabia. Originality/value- The paper adds to the understudied area of online shopping continuance intentions in the Arab World in general, and Saudi Arabia in particular, by examining the effects of usefulness, enjoyment, and subjective norms on continuance intentions. © Emerald Group Publishing Limited.
172 citations
TL;DR: A conceptual framework is introduced that investigates the way that human inputs are linked to communication effectiveness, conflict resolution and knowledge transfer in the ERP consulting process, as well as the effects of these factors on ERP system effective implementation.
Abstract: Purpose – Enterprise resource planning (ERP) systems enhance productivity and working quality by offering integration, standardization and simplification of multiple business transactions. The present study seeks to introduce a conceptual framework that investigates the way that human inputs (top management, users, external consultants) are linked to communication effectiveness, conflict resolution and knowledge transfer in the ERP consulting process, as well as the effects of these factors on ERP system effective implementation.Design/methodology/approach – The examination of the proposed conceptual framework was made with the use of a newly developed questionnaire. The questionnaire was distributed to a group of 361 Greek companies that have implemented an ERP system. Information technology (IT) managers were selected as the key respondents of the questionnaire. After the completion of the four month research period (September to December 2008), 108 usable questionnaires were returned (response rate=31 ...
155 citations
TL;DR: The model attempts to identify the relationship between social norms, management support and moderating factors voluntariness and experience and achieved acceptable fit and most of the hypothesised paths were significant.
Abstract: Purpose – It has been argued that behavioural models of technology acceptance do not serve equally across cultures. This study aims to extend technology acceptance model (TAM) to suit in a developing country context. The model attempts to identify the relationship between social norms, management support and moderating factors voluntariness and experience.Design/methodology/approach – The study used a quantitative methodology to investigate the correlational paths. A cross‐sectional survey was completed by 504 academics working in higher educational institutes of Pakistan. The data were analysed using structural equation modelling (SEM) based on partial least squares (PLS) methods.Findings – The extended model achieved acceptable fit and most of the hypothesised paths were significant. Determinant perceived usefulness was an important construct of the internet acceptance, i.e. R2=34 per cent more than behavioural intention. Moderator experience diminished the impact of usefulness on behaviour usage.Practi...
116 citations
TL;DR: It is put forward an argument that to ensure successful diffusion of innovation, a balance must be maintained between the amount of effort expended in the design of ICT and social factors such as language and traditional life.
Abstract: Purpose – The purpose of this paper is to critically examine how social augmented parameters impact on the effective adoption of information and communication technology (ICT) by small‐scale agribusinesses operating in Southeast Nigeria. The relevance of incorporating social imperatives in scholarship focused on technology adoption is due to its role in sustaining the process of adoption and diffusion.Design/methodology/approach – Data were gathered from a focus group made up of 27 agribusiness proprietors affiliated with a state cooperative based in the south‐eastern Nigerian state of Ebonyi.Findings – This paper puts forward an argument that to ensure successful diffusion of innovation, a balance must be maintained between the amount of effort expended in the design of ICT and social factors such as language and traditional life. The paper finds that a willingness of indigenous ICT users is particularly influenced by the recognition and incorporation of visible social imperatives during the adoption pro...
112 citations
TL;DR: The conceptual model proposed in this study offers a comprehensive overview of the implementation and diffusion challenges of e‐government through identifying various factors associated with organisational, technological, social and political perspectives from the literature.
Abstract: Purpose – The purpose of this paper is to explore empirically the complexities of e‐government implementation and diffusion from a developing country perspective.Design/methodology/approach – An empirical case study using an interview‐based research agenda is adopted. After reviewing the extant literature on e‐government, the paper first proposes a conceptual model, which is consequently used to explore empirically, within the State of Qatar, the key challenges influencing e‐government implementation and diffusion from organisational, technological, social and political perspectives.Findings – The conceptual model proposed in this study offers a comprehensive overview of the implementation and diffusion challenges of e‐government through identifying various factors associated with organisational, technological, social and political perspectives from the literature. Through adopting an empirical research strategy focusing on developing countries that are not in an advanced state of e‐government development...
102 citations
TL;DR: Which are the most important barriers preventing companies from achieving high data quality are identified and by improving awareness of barriers on which to concentrate, companies are put in a better position to achieve high quality data.
Abstract: Purpose – While few would disagree that high data quality is a precondition for the efficiency of a company, this remains an area to which many companies do not give adequate attention. Thus, this paper aims to identify which are the most important barriers preventing companies from achieving high data quality. By improving awareness of barriers on which to concentrate, companies are put in a better position to achieve high quality data.Design/methodology/approach – First, a literature review of data quality and data quality barriers is carried out. Based on this literature review, the paper identifies a set of overall barriers to ensuring high data quality. The significance of these barriers is investigated by a questionnaire study, which includes responses from 90 Danish companies. Because of the fundamental difference between master data and transaction data, the questionnaire is limited to focusing only on master data.Findings – The results of the survey indicate that a lack of delegation of responsib...
93 citations
TL;DR: The paper attempts to assess empirically which factors are most critical in the ERP implementation process from the perspective of the Indian MSMEs to ensure a positive outcome of the implementation process.
Abstract: Purpose – The purpose of this paper is to present the findings of a study which is based on the results of a comprehensive compilation of literature and subsequent analysis of ERP implementation success factors in the context of Indian micro, small and medium‐scale enterprises (MSMEs). The paper attempts to assess empirically which factors are most critical in the ERP implementation process from the perspective of the Indian MSMEs. This research is potentially aimed at being useful to MSMEs as a guideline, so as to ensure a positive outcome of the implementation process.Design/methodology/approach – The paper tries to explore the factors affecting implementation across the stages of ERP implementations using the responses from 98 MSMEs engaged in manufacturing activities. The minimum number of factors explaining the maximum variance in data is determined using confirmatory factor analysis (CFA). The factor analysis is performed on SPSS with the principal component method using the Varimax rotation techniq...
90 citations
TL;DR: The results show that Tunisian managers are conscious of the importance of competitive intelligence in the management of their companies and believe that internal sources of information are more valuable than external sources information and personal source information is deemed most valuable.
Abstract: Purpose – The purpose of this study is to investigate the degree of knowledge of competitive intelligence in Tunisian companies.Design/methodology/approach – This exploratory study was conducted using semi‐in‐depth interviews and focus group with six executives in six companies in Tunisia. Three sectors were chosen for this study: communication technologies, manufacturing and commercial retailing. These companies are prevalent in Tunisia and are very different.Findings – The results show that Tunisian managers are conscious of the importance of competitive intelligence in the management of their companies. Second, managers believe that internal sources of information are more valuable than external sources information and personal source information is deemed most valuable. Third, the results of the process and structure questions indicate that companies may not yet be investing appropriately in building the internal infrastructure required for fully effective intelligence efficacy. Finally, this practice...
72 citations
TL;DR: It is concluded that employees of public sector organisations in a developing country can develop their positive attitudes and behaviours for organisational change on the basis of distributive and procedural justice.
Abstract: Purpose – This paper aims to examine the relationships and predictive power of organisational justice factors such as distributive and procedural justice along with demographic factors towards the employee readiness for organisational change in a developing country.Design/methodology/approach – The paper uses random sampling of large public sector organisations of a developing country. This is a cross‐sectional study where the researcher has used a self‐administered survey questionnaire for data collection. The researcher used analytical techniques such as descriptive statistics, factor loading and Pearson's correlations. Finally, hypotheses were tested using the multiple regression analysis on to Statistical Package for Social Sciences (SPSS) version 15.0 for Windows.Findings – It is concluded that employees of public sector organisations in a developing country can develop their positive attitudes and behaviours for organisational change on the basis of distributive and procedural justice. Furthermore, ...
52 citations
TL;DR: In this paper, the authors investigated the key factors that facilitate or inhibit knowledge transfer success from vendors to clients in information systems (IS) outsourcing and found that knowledge transfer in IS outsourcing is affected by four sets of factors: knowledge related, client related, vendor related and relationship related.
Abstract: Purpose – The purpose of this study is to investigate the key factors that facilitate or inhibit knowledge transfer success from vendors to clients in information systems (IS) outsourcing.Design/methodology/approach – The collection of data rested on semi‐structured interviews with IS/IT managers at various levels of the subject organizations and careful documents analysis.Findings – The findings suggest that knowledge transfer success in IS outsourcing is affected by four sets of factors: knowledge‐related, client‐related, vendor‐related and relationship‐related.Practical implications – This study may provide some useful insights for IS managers on how to manage knowledge transfer in IS outsourcing projects and better understand the key factors that impact its success.Research limitations/implications – This study investigated the client's perceptive only which is one side of the knowledge transfer process. A balanced understanding of the research questions (i.e. from both sides: client and vendor) permi...
43 citations
TL;DR: The paper seeks to propose a telework taxonomy for the poor and research questions that trigger future empirical research on poor teleworkers and provides a foundation for future research directions in the teleworking domain for thepoor.
Abstract: Purpose – The purpose of the paper is to examine evidence in order to discover if teleworking has a pro‐poor growth impact – reducing inequality. For this reason, the paper seeks to propose a telework taxonomy for the poor and research questions that trigger future empirical research on poor teleworkers.Design/methodology/approach – The paper's approach is a literature review. The focused literature includes articles that analyze telework issues with a potential for the poor. Such issues are mainly workforce and organizational issues.Findings – There is some evidence that provision of teleworking infrastructure has a dramatic effect on the income and quality of life of the rural poor. Special knowledge management tasks and types of telework can be proper for poor people. Economic and organizational aspects of telecentres for poor workers must be analyzed in depth.Research limitations/implications – The paper provides a foundation for future research directions in the teleworking domain for the poor. For i...
TL;DR: Evidence is provided that by following critical success factors there are few expected outcomes to client and service provider organizations, like user customer satisfaction, by following these factors.
Abstract: Purpose – The purpose of this paper is to identify the critical success factors in gaining user customer satisfaction in IT outsourced services and find how it helps in the competitive advantage and customer retention for the service provider. Improving the service quality and customer satisfaction of outsourced IT service is the main rationale behind pursuing this research.Design/methodology/approach – Three firms were selected for studying primarily because a large part of their IT support work is outsourced to multiple vendors and support work is carried out, both on site and offshore. A structured, open‐ended interview was conducted because of the exploratory nature of this case study. The primary data were collected through face‐to‐face interviews, with 12 senior managers. Extensive secondary data were provided by the interviewees.Findings – The paper provides evidence that by following critical success factors there are few expected outcomes to client and service provider organizations, like user sa...
TL;DR: A selective and comprehensive literature review based on previous research within auditing and enterprise systems (ES) to identify research gaps, propose directions for future research and guide researchers and practitioners on how to better synthesize these two areas.
Abstract: Purpose – The purpose of this article is to provide a selective and comprehensive literature review based on previous research within auditing and enterprise systems (ES). This is done to identify research gaps, propose directions for future research and guide researchers and practitioners on how to better synthesize these two areas. Interaction between ES and auditing is in need of more academic research and practical investigation, which may lead to the development of better solutions, guidelines and frameworks.Design/methodology/approach – A total of 31 academic studies from 2000 to 2010 were included in this study. After reading these studies, different areas had been selected and were addressed in five categories: the future of audit in ES environment, modern audit tools and techniques, changes of auditors' role, differences in perceptions between financial auditors and IT auditors, ERP and compliance with regulations.Findings – ES implementation results in audit process reengineering and increases t...
TL;DR: Intelligence techniques are rapidly emerging as new tools in information management systems and can be used to utilize the decision process of enterprises information management.
Abstract: Purpose – The purpose of this paper is to show how intelligence techniques have been used in information management systems.Design/methodology/approach – The results of a literature review on intelligence decision systems used in enterprise information management are analyzed. The intelligence techniques used in enterprise information management are briefly summarized.Findings – Intelligence techniques are rapidly emerging as new tools in information management systems. Especially, intelligence techniques can be used to utilize the decision process of enterprises information management. These techniques can increase sensitiveness, flexibility and accuracy of information management systems. The hybrid systems that contain two or more intelligence techniques will be more used in the future.Originality/value – The intelligence decision systems are briefly introduced and then a literature review is given to show how intelligence techniques have been used in information management systems.
TL;DR: The findings suggest that institutional forces act as a driver and an inhibitor to introducing enabling technologies in the health‐care environment, and culturally embedded norms, values and behavioural patterns serve to impede the implementation process.
Abstract: Purpose – This paper seeks to report the findings from a seven‐year study on the UK National Health Service on the introduction of an electronic health record for 50 million citizens. It explores the relationship between policy and practice in the introduction of a large‐scale national ICT programme at an estimated value of £12.4bn.Design/methodology/approach – Using a longitudinal research method, data are collected on the policy‐practice nexus. The paper applies institutional theory using a conceptual model by Tolbert and Zucker on the component processes of institutionalisation.Findings – The findings suggest that institutional forces act as a driver and an inhibitor to introducing enabling technologies in the health‐care environment. A process analysis shows that, as electronic health records force disruptive change on clinicians, healthcare managers and patients, culturally embedded norms, values and behavioural patterns serve to impede the implementation process.Research limitations/implications – T...
TL;DR: A framework that would guide the practicing manager to decide the degree of information systems (IS) outsourcing is suggested and helps in creating a strategic alignment between the business strategy and information system strategy.
Abstract: Purpose – The purpose of this paper is to suggest a framework that would guide the practicing manager to decide the degree of information systems (IS) outsourcing.Design/methodology/approach – The proposed framework has been derived from the findings of a previous empirical study and qualitative inputs. Analytical hierarchy process (AHP) is then used to apply the framework. The framework is finally validated in three India‐based banks.Findings – The proposed framework helps in creating a strategic alignment between the business strategy and information system strategy. The application of the framework shows the preference of managers towards high IS outsourcing. Strategic alignment and medium term impact emerge the important factors in IS outsourcing. The validity of the framework is proved in three banks.Research limitations/implications – The validation exercise has been done on a small sample due to resources constraints and a study involving a larger sample is desired. Further, it is advised to review...
TL;DR: The findings from this research is that TTO human resources, industry research demand, R&D budget of university and economic uncertainty are the most influential factors on the performance of TTOs.
Abstract: Purpose – The purpose of this paper is to investigate the causal relationships among the factors influencing the technology transfer offices' (TTOs) performance.Design/methodology/approach – The fuzzy cognitive maps (FCM) method is used in this study.Findings – The findings from this research is that TTO human resources, industry research demand, R&D budget of university and economic uncertainty are the most influential factors on the performance of TTOs. The performance outputs which are mostly affected are the factors, licenses, patents, established spin‐offs, industry research contracts and consulting income.Originality/value – This study provides a contribution by building the mental map among the concepts which are influencing the TTOs' performance. The causal relationships are defined in a non‐hierarchical network model. Indirect effects are considered in examining the TTOs performance. The pair wise influence degrees of the factors are determined by an empirical study. Using the FCM, the impact of ...
TL;DR: Analysis of environmental scanning practices and information sources used by large companies as well as by small and medium‐sized enterprises (SMEs) indicates that smaller firms do not scan as broadly and as frequently as their larger counterparts.
Abstract: Purpose – The purpose of this paper is to analyse the environmental scanning practices and information sources used by large companies as well as by small and medium‐sized enterprises (SMEs), the latter being relatively absent from scientific scrutiny. In doing so, it endeavours to contribute to a better understanding of the scanning and information‐gathering behaviour of SMEs, in order to develop measures to overcome their potential disadvantages in this respect.Design/methodology/approach – Data were obtained from 165 Portuguese firms. Respondents were required to evaluate their use of 11 different environmental scanning practices and 12 information sources. For data analysis, the variables were classified using principal component analysis. Subsequently, the retained components and variables underwent a one‐way variance analysis.Findings – Results indicate that smaller firms do not scan as broadly and as frequently as their larger counterparts. Although external information sources are used equally by ...
TL;DR: The result of this study will offer a new opportunity to the interaction between government, citizens, responders, and other non‐government agencies in emergency situations, and therefore improve the services of the government in an emergency situation.
Abstract: Purpose – The purpose of this paper is to present an intelligent mobile based emergency response system (MERS) framework, a text information extraction and aggregation algorithm to integrate information from multiple sources in the MERS system, and an ontology‐supported case‐based reasoning system for the MERS system.Design/methodology/approach – The paper explains the components of information extraction and aggregation process, and a CBR‐Ontology approach for the MERS system.Findings – The result of this study will offer a new opportunity to the interaction between government, citizens, responders, and other non‐government agencies in emergency situations, and therefore improve the services of the government in an emergency situation.Originality/value – The paper indicates the need for usage of mobile technologies to assist the government to get information and make decisions in responding to disasters anytime and anywhere.
TL;DR: A framework for selecting an appropriate electronic business (e‐business) model in managerial holding companies with a chain structure acting in the area of the automobile industry is proposed.
Abstract: Purpose – The main aim of the present study is to propose a framework for selecting an appropriate electronic business (e‐business) model in managerial holding companies with a chain structure acting in the area of the automobile industry.Design/methodology/approach – This is an applied study conducted as a survey and case study. First, the factors affecting selection of an appropriate e‐business model in managerial holding companies with chain structure in auto industry are identified through a survey and by testing hypotheses. Then, these factors are measured as a case study in Iran Khodro Co. so that the appropriate e‐business model can be determined for this managerial holding company with chain structure.Findings – In this study, 18 different factors were identified for the five main criteria in identifying e‐business. Using the survey conducted in the statistical sample, only three factors of internal and external integration of human resources, flexibility, and decentralization in the responsibilit...
TL;DR: This research presents a meta-modelling system that automates the very labor-intensive and therefore time-heavy and therefore expensive and expensive process of manually cataloging and cataloging items used in the ICT industry.
Abstract: Purpose – ICT has considerable importance for increasing productivity and growth. Using ICT requires resources to create value. As resources are more limited in smaller enterprises, and the context ...
TL;DR: The analysis confirms the complex adaptive system hypothesis – a complex system adapts to its environment through self‐organization through self-organization and confirms the knowledge tacitness hypothesis and social embeddedness of knowledge hypothesis as important determinants of knowledge sharing.
Abstract: Purpose – The aim of this paper is to examine empirically the relevance of the theory of deferred action for knowledge management systems (KMS) design in practice.Design/methodology/approach – The study adopts a case study approach to examine knowledge work and knowledge management in virtual teamwork in a large UK telecommunications company to understand the occurrence of emergent knowledge and how it is managed by virtual team leaders. The section in the company studied is described as a “knowledge intensive organization” dealing with the company's e‐commerce activities.Findings – The analysis confirms the complex adaptive system hypothesis – a complex system adapts to its environment through self‐organization. The data reveal the behaviour of the virtual team to be self‐organizing and adaptive to its environment. It confirms the knowledge tacitness hypothesis and social embeddedness of knowledge hypothesis as important determinants of knowledge sharing. Specifically, the data reveal the main issues con...
TL;DR: A combined measure, namely RFβ, to evaluate the extracted small set of search results in terms of the notions of coverage and redundancy in order to effectively evaluate the representativeness.
Abstract: Purpose – The purpose of this paper is to propose a framework for describing and evaluating the representativeness of a small set of search results extracted from the original results: this is deemed desirable in information retrieval in enterprise information systems.Design/methodology/approach – The paper proposes a combined measure, namely RFβ, to evaluate the extracted small set in terms of the notions of coverage and redundancy. Data experiments were conducted on three different extraction strategies to evaluate the representativeness, i.e. coverage and redundancy.Findings – Both from intuitive and experimental perspectives, the proposed coverage measure, redundancy measure and RFβ measure could effectively evaluate the representativeness.Research limitations/implications – The search results, e.g. in the form of documents and texts, are modeled using a vector space model and cosine similarity. Semantic models and linguistic models could be further introduced into this research to improve the propose...
TL;DR: The findings of the paper hold that independent variables such as job satisfaction, organisational commitment and job promotion have positive and significant impact on employee career commitment.
Abstract: Purpose – Understanding employee attitudes and behaviours has made possible the successful of organisation policies and strategies. Managers are often worried about to know the employee related factors. The purpose of this study is to investigate the relationships and predictive power of job satisfaction, organisational commitment and job promotion towards the employee career commitment in a developing country.Design/methodology/approach – The paper is based on a theoretical approach to identify the proposed relationships of job satisfaction, organisational commitment and job promotion variables with employee career commitment. This is a cross‐sectional study where the researcher has used a self‐administered survey questionnaire for data collection.Findings – The proposed approach is applied in a public sector organisation of a developing country. The findings of the paper hold that independent variables such as job satisfaction, organisational commitment and job promotion have positive and significant re...
TL;DR: The feasibility of workflow technology as a potential solution to facilitating citizen participation in policy‐making processes is measured and the gaps in and future direction of a current workflow models to be used to automate policy-making processes are discussed.
Abstract: Purpose – This paper aims to gauge the feasibility of workflow technology as a potential solution to facilitating citizen participation in policy‐making processes. The gaps in and future direction of a current workflow models to be used to automate policy‐making processes are to be discussed.Design/methodology/approach – A thorough review on the principles and philosophies of policy‐making processes and process models is performed to extract the core constructs of the processes. This follows critical analysis of existing workflow models to identify gaps of the models to be used to support policy‐making processes. An e‐participation perspective is also taken to identify additional modelling constructs that are required when a large number of citizens is involved in a workflow task for opinion gathering.Findings – While workflow technology has been adopted in the public sector, the use of the technology is mostly limited to supporting administrative business processes, leaving the potential to automate poli...
TL;DR: A five‐step interpretive hybrid approach of using both a focus group, questionnaires and SWOT analysis was used to test the proof of concept of tagging files compared to a traditional hierarchical filing system.
Abstract: Purpose – The aim is to determine, in a business context, if tagging is a more effective method of discovering relevant information when compared to traditional hierarchical filing systems.Design/methodology/approach – A five‐step interpretive hybrid approach of using both a focus group, questionnaires and SWOT analysis was used to test the proof of concept of tagging files compared to a traditional hierarchical filing system. The approach taken was chosen because of the difficulties and tradeoffs that had to be made between the number of champions and people available to take part in the research; the time that they could allow; and because transcription or recording of the participants was not permitted. The participants were encouraged to use the questionnaires and the SWOT analysis to record their thoughts anonymously whilst the focus groups allowed elaboration and discussion to help understand the true feelings and thoughts of the group collaboratively.Findings – Traditional hierarchical filing syste...
TL;DR: Investigation of the adoption of electronic communication tools seeks to shed more light on their diffusion process, a challenging task for project‐based (PBO) and traditional business organizations (TBO).
Abstract: Purpose – This research aims to investigate the adoption of electronic communication tools and seeks to shed more light on their diffusion process, a challenging task for project‐based (PBO) and traditional business organizations (TBO).Design/methodology/approach – The data for the study were collected through three surveys, one total population survey in the Finnish and Swedish house building industries representing traditional business organizations, together with a focused and a total population survey in project‐based organizations.Findings – The main findings from the survey indicate a difference in attitude between the employees of TBOs and PBOs. Moreover, electronic document management and scheduling were more prominent among PBOs, because these firms exhibit more inter‐organizational communication.Research limitations/implications – The findings are limited to project‐based and traditional business organizations. The research emphasises the fact that PBOs make more inter‐firm collaboration efforts...
TL;DR: The paper outlines four distinctive yet interrelated elements of rhetoric, namely, different types of rhetoric and their implications; the role of stakeholders; the notion of rhetorical congruence; and rhetorical situations and strategies that provide a means of operationalising the rhetorical dimension in researching IS adoption.
Abstract: Purpose – The aim of this paper is to outline the importance of organisational rhetoric as a valuable theoretical lens to examine and conceptualise IS adoptionDesign/methodology/approach – The paper is based on a critical, yet selective, review of some relevant literature on rhetoric and IS adoptionFindings – The paper outlines four distinctive yet interrelated elements of rhetoric, namely, different types of rhetoric and their implications; the role of stakeholders; the notion of rhetorical congruence; and rhetorical situations and strategies These provide a means of operationalising the rhetorical dimension in researching IS adoptionOriginality/value – The paper's main contribution is to enrich the existing repertoire of IS adoption theories and perspectives by adding the dimension of rhetoric
TL;DR: It was found that any classical investment analysis technique can be converted easily to a fuzzy case.
Abstract: Purpose – The purpose of this paper is to discuss the applicability of investment decision‐making techniques under fuzziness.Design/methodology/approach – The paper explains how fuzzy sets can be used in investment decision making.Findings – It was found that any classical investment analysis technique can be converted easily to a fuzzy case.Originality/value – The paper indicates the necessity for usage of the fuzzy set theory in case of incomplete information.