Book ChapterDOI
Gig Economy, 4IR and Artificial Intelligence: Rethinking Strategic HRM
TLDR
In this article, the authors explore the critical tenets of strategic human resource management (SHRM) and discuss what the study and practice of SHRM needs to do in a new era of sharing economy and artificial intelligence (AI) for delivering successful business and individual employee performance.Abstract:
This chapter begins by exploring the critical tenets of strategic human resource management (SHRM) and then discusses what the study and practice of SHRM needs to do in a new era of sharing economy and artificial intelligence (AI) for delivering successful business and individual employee performance in a new world of technological disruptions in work and employment. Using examples from popular platforms such as Airbnb, Uber, Ola, Zomato and Swiggy in India, to name a few, this chapter illustrates the changing ways of how non-standard employees are managed in the Fourth Industrial Revolution (4IR) through the use of technology platforms and apps, including the specific use of AI, in implementing a number of these changes. We highlight the need for new skills and knowledge by HR professionals to successfully engage in the new and brave world of AI-based technological disruption that we are all facing.read more
Citations
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Journal ArticleDOI
May the bots be with you! Delivering HR cost-effectiveness and individualised employee experiences in an MNE
TL;DR: Using an in-depth qualitative case study design, focusing on a significant global technology consulting multinational enterprise's (MNEs) subsidiary in India, this article analyzed interview, docu...
Journal ArticleDOI
How do digital capabilities affect firm performance? The mediating role of technological capabilities in the “new normal”
Jorge Heredia,Mauricio Castillo-Vergara,Cristian Geldes,F. M. Carbajal Gamarra,Alejandro Flores,Walter Heredia +5 more
TL;DR: In this paper , a model to explain the effect of digital capabilities on firm performance in the "new normal" context from a firm-level perspective was proposed, and the mediating role of technological capabilities and the Human Development Index (HDI) in explaining firm performance was analyzed.
Journal ArticleDOI
Artificial intelligence – challenges and opportunities for international HRM: a review and research agenda
TL;DR: In this article , the authors present a systematic review on the theme of this special issue and offer a nuanced understating of what is known, yet to be known, and future research directions to frame a future research agenda for international HRM.
Journal ArticleDOI
Artificial intelligence, and human workers interaction at team level: A conceptual assessment of the challenges, and potential HRM strategies
TL;DR: In this paper, the authors focus on the challenges that human resource management (HRM) leaders and departments in contemporary organisations face due to close interaction between artificial intelligence (AI) and human workers especially at the team level.
Journal ArticleDOI
A Two-Wave Cross-Lagged Study on AI Service Quality: The Moderating Effects of the Job Level and Job Role
Tuyet-Mai Nguyen,Ashish Malik +1 more
TL;DR: In this paper, the authors examined whether the adoption of artificial intelligence (AI) in the workplace can make employees satisfied with AI service quality and increase their job satisfaction, and they found that AI satisfaction with service quality mediated the impact of AI services quality on employees' job satisfaction.
References
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Book ChapterDOI
Firm Resources and Sustained Competitive Advantage
TL;DR: In this article, the authors examined the link between firm resources and sustained competitive advantage and analyzed the potential of several firm resources for generating sustained competitive advantages, including value, rareness, imitability, and substitutability.
Journal ArticleDOI
A Resource-Based View of the Firm
TL;DR: In this paper, the authors explore the usefulness of analyzing firms from the resource side rather than from the product side, in analogy to entry barriers and growth-share matrices, the concepts of resource position barrier and resource-product matrices are suggested.
Journal ArticleDOI
Organizational Structure, Environment and Performance: The Role of Strategic Choice
TL;DR: In this article, the authors examine available theoretical models which have been derived from statistically established patterns of association between contextual and organizational variables, and argue that available models in fact attempt to explain organization at one remove by ignoring the essentially political process, whereby power-holders within organizations decide upon courses of strategic action.
Journal ArticleDOI
Linking Competitive Strategies with Human Resource Management Practices
TL;DR: A recent study conducted by Hay Group Incorporated, in conjunction with the University of Michigan and the Strategic Planning Institute, reports that when a business is pursuing a growth strategy it needs top managers who are likely to abandon the status quo and adapt their strategies and goals to the marketplace as mentioned in this paper.
Journal ArticleDOI
Opportunities of Sustainable Manufacturing in Industry 4.0
Tim Stock,G. Seliger +1 more
TL;DR: In this article, the authors present a state-of-the-art review of Industry 4.0 based on recent developments in research and practice, and present an overview of different opportunities for sustainable manufacturing in Industry 5.0.