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Journal ArticleDOI

How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction

TLDR
In this paper, the authors consider sustainable competitive advantage, reputation, and customer satisfaction as three probable mediators in the relationship between CSR and firm performance, and conclude that only reputation and competitive advantage mediate the relationship.
About
This article is published in Journal of Business Research.The article was published on 2015-02-01. It has received 1037 citations till now. The article focuses on the topics: Competitive advantage & Customer satisfaction.

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Citations
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Journal ArticleDOI

Does corporate environmental responsibility engagement affect firm value? The mediating role of corporate innovation

TL;DR: Wang et al. as mentioned in this paper constructed a comprehensive corporate environmental responsibility engagement measurement to examine the relationship between CER engagement and firm value as well as explore the mediating effect of corporate innovation on this relationship based on a sample of 496 China's A-share listed companies from 2008 to 2016.
Journal ArticleDOI

Creating competitive advantage by institutionalizing corporate social innovation

TL;DR: In this article, the authors build on corporate innovation, social innovation, and corporate social innovation literature to develop a preliminary theory and use case studies to build a framework that describes factors leading to successful CSI.
Journal ArticleDOI

Relation of environment sustainability to CSR and green innovation: A case of Pakistani manufacturing industry

TL;DR: In this article, the impact of corporate social responsibility (CSR) activities on environmental sustainability and green innovation is investigated. But, as a determinant of environmental strategies, green innovation haven't received much attention.
Journal ArticleDOI

Is sustainability a competitive advantage for small businesses? An empirical analysis of possible mediators in the sustainability–financial performance relationship

TL;DR: In this article, the authors defined a model in which sustainability practices affect firm financial performance via strategic drivers or antecedents of firm success and found that the social, economic and formal practices dimensions of sustainability positively affect competitive advantage mediated by corporate reputation, customer satisfaction and organisational commitment.
Journal ArticleDOI

Reinforcing competitive advantage through green organizational culture and green innovation

TL;DR: In this paper, the authors reveal the relationships among green organizational culture, green innovation and competitive advantage using structural equation modeling and show that green organizational cultures have a positive effect on green innovation.
References
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Journal ArticleDOI

The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations.

TL;DR: This article seeks to make theorists and researchers aware of the importance of not using the terms moderator and mediator interchangeably by carefully elaborating the many ways in which moderators and mediators differ, and delineates the conceptual and strategic implications of making use of such distinctions with regard to a wide range of phenomena.
Book ChapterDOI

Firm Resources and Sustained Competitive Advantage

TL;DR: In this article, the authors examined the link between firm resources and sustained competitive advantage and analyzed the potential of several firm resources for generating sustained competitive advantages, including value, rareness, imitability, and substitutability.
Book

The balanced scorecard : measures that drive performance

TL;DR: A "balanced scorecard" is developed, a new performance measurement system that gives top managers a fast but comprehensive view of the business and complements those financial measures with three sets of operational measures having to do with customer satisfaction, internal processes, and the organization's ability to learn and improve.
Book

Research Methods for Business: A Skill Building Approach

Uma Sekaran, +1 more
TL;DR: Examples are drawn from different areas of business - such as human resources management, strategic management, operations management, finance, accounting, and information management - to provide students with a comprehensive overview of the applications of research methods.
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