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Journal ArticleDOI

Human interaction with levels of automation and decision-aid fidelity in the supervisory control of multiple simulated unmanned air vehicles

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TLDR
An evaluation of the effects of automation level and decision-aid fidelity on the number of simulated remotely operated vehicles that could be successfully controlled by a single operator during a target acquisition task indicates that an automation level incorporating management-by-consent had some clear performance advantages over the more autonomous and less autonomous levels of automation.
Abstract
Remotely operated vehicles (ROVs) are vehicular robotic systems that are teleoperated by a geographically separated user. Advances in computing technology have enabled ROV operators to manage multiple ROVs by means of supervisory control techniques. The challenge of incorporating telepresence in any one vehicle is replaced by the need to keep the human "in the loop" of the activities of all vehicles. An evaluation was conducted to compare the effects of automation level and decision-aid fidelity on the number of simulated remotely operated vehicles that could be successfully controlled by a single operator during a target acquisition task. The specific ROVs instantiated for the study were unmanned air vehicles (UAVs). Levels of automation (LOAs) included manual control management-by-consent, and management-by-exception. Levels of decision-aid fidelity (100% correct and 95% correct) were achieved by intentionally injecting error into the decision-aiding capabilities of the simulation. Additionally, the number of UAVs to be controlled varied (one, two, and four vehicles). Twelve participants acted as UAV operators. A mixed-subject design was utilized (with decision-aid fidelity as the between-subjects factor), and participants were not informed of decision-aid fidelity prior to data collection. Dependent variables included mission efficiency, percentage correct detection of incorrect decision aids. workload and situation awareness ratings, and trust in automation ratings. Results indicate that an automation level incorporating management-by-consent had some clear performance advantages over the more autonomous (management-by-exception) and less autonomous (manual control) levels of automation. However, automation level interacted with the other factors for subjective measures of workload, situation awareness, and trust. Additionally, although a 3D perspective view of the mission scene was always available, it was used only during low-workload periods and did not appear to improve the operator's sense of presence. The implications for ROV interface design are discussed, and future research directions are proposed.

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Citations
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Developing operator capacity estimates for supervisory control of autonomous vehicles.

TL;DR: The results suggest that a 70% utilization (percentage busy time) score is a valid threshold for predicting significant performance decay and could be a generalizable metric that can aid in manning predictions.
References
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TL;DR: In this article, the results of a multi-year research program to identify the factors associated with variations in subjective workload within and between different types of tasks are reviewed, including task-, behavior-, and subject-related correlates of subjective workload experiences.
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Humans and Automation: Use, Misuse, Disuse, Abuse

TL;DR: Understanding the factors associated with each of these aspects of human use of automation can lead to improved system design, effective training methods, and judicious policies and procedures involving automation use.
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Agents that reduce work and information overload

TL;DR: Results from several prototype agents that have been built using an approach to building interface agents are presented, including agents that provide personalized assistance with meeting scheduling, email handling, electronic news filtering, and selection of entertainment.
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Humans and automation: Use, misuse, disuse, abuse

TL;DR: In this paper, the authors address theoretical, empirical, and analytical studies pertaining to human use, misuse, disuse, and abuse of automation technology, and propose a method to detect false alarms and omissions.
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