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Journal ArticleDOI

Impact of communication medium on task performance and satisfaction: an examination of media-richness theory

Kil-Soo Suh
- 01 May 1999 - 
- Vol. 35, Iss: 5, pp 295-312
TLDR
This study did not support the combined theory of media richness and social psychology for the negotiation task and there was no significant media-by-consonancy interaction in the negotiation payoff.
About
This article is published in Information & Management.The article was published on 1999-05-01. It has received 335 citations till now. The article focuses on the topics: Media richness theory & Task (project management).

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Citations
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Journal ArticleDOI

Web Site Usability, Design, and Performance Metrics

TL;DR: This research reports on a series of three studies that develop and validate Web site usability, design and performance metrics, including download delay, navigability, site content, interactivity, and responsiveness, which suggest that Web site success is a first-order construct.
Journal ArticleDOI

Media, tasks, and communication processes: a theory of media synchronicity

TL;DR: The successful completion of most tasks involving more than one individual requires both conveyance and convergence processes, thus communication performance will be improved when individuals use a variety of media to perform a task, rather than just one medium.
Journal ArticleDOI

A holistic framework to improve the uptake and impact of eHealth technologies.

TL;DR: A holistic framework is composed based on a participatory development approach, persuasive design techniques, and business modeling that serves as an evidence-based roadmap to demonstrate the impact of eHealth technologies more effectively.
Journal ArticleDOI

An emprical study of best practices in virtual teams

TL;DR: Beyond the traditional strategies used to enhance a team’s effectiveness, further efforts directed towards the specific technology and communication-related issues that concern dispersed team members are needed to supplement the set of best practices identified in the current study.
Journal ArticleDOI

Exploring the Core Concepts of Media Richness Theory: The Impact of Cue Multiplicity and Feedback Immediacy on Decision Quality

TL;DR: It was found that richer media can have significantly positive impacts on decision quality when participants' task-relevant knowledge is high and effects of participant deception can be mitigated by employing richer media.
References
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Journal ArticleDOI

User Acceptance of Computer Technology: A Comparison of Two Theoretical Models

TL;DR: In this article, the authors address the ability to predict peoples' computer acceptance from a measure of their intentions, and explain their intentions in terms of their attitudes, subjective norms, perceived usefulness, perceived ease of use, and related variables.
Journal ArticleDOI

Organizational information requirements, media richness and structural design

TL;DR: Models are proposed that show how organizations can be designed to meet the information needs of technology, interdepartmental relations, and the environment to both reduce uncertainty and resolve equivocality.
Journal ArticleDOI

A social information processing approach to job attitudes and task design.

TL;DR: The social information processing perspective emphasizes the effects of context and the consequences of past choices, rather than individual predispositions and rational decision-making processes, to explain job attitudes.
ReportDOI

Information Richness. A New Approach to Managerial Behavior and Organization Design

TL;DR: The concept of information richness is introduced, and three models of information processing are proposed that describe (1) manager information behavior, (2) organizational mechanisms for coping with equivocality from the environment, and (3) organizational mechanism for internal coordination.
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